brandlpic 0 Posted August 9, 2019 Share Posted August 9, 2019 Yes when the payment mail arrived, it turned into an order without the possibility to add a voucher during the last checkout step. But they renewed my voucher and added it to the order, so everything is fine now ;) Can't await arrival of the device now :D Quote Link to post Share on other sites
Communicator 0 Posted September 10, 2019 Share Posted September 10, 2019 I have the same problem, coupon expired, did not receive a reply (yet). I hope they can still help me. Quote Link to post Share on other sites
wes-c 0 Posted January 23, 2020 Share Posted January 23, 2020 I hope i'm not super late to the party, but I can't find my voucher code (contribution ID is 1124), can i request for a resend? Quote Link to post Share on other sites
EskeRahn 5,471 Posted January 23, 2020 Share Posted January 23, 2020 53 minutes ago, wes-c said: I hope i'm not super late to the party, but I can't find my voucher code (contribution ID is 1124), can i request for a resend? I would suggest to contact support, and see if they are that large. Quote Link to post Share on other sites
lameboyadvance 98 Posted January 23, 2020 Share Posted January 23, 2020 ...Speaking of being super late to the party, I still have an unused voucher code, since I originally backed 2 keyboard mods. Is it still possible to have it renewed, even though the phone price has since jumped up to RRP and we are now at the point most IGG backers are finally getting their phones? I wanted a backup phone from the beginning (I always manage to damage at least one...), and didn't have the funds for a second phone then (...or now for that matter...). Just curious if they'd still be honored 6-12 months past their intended use date, or beyond... Quote Link to post Share on other sites
EskeRahn 5,471 Posted January 23, 2020 Share Posted January 23, 2020 6 minutes ago, lameboyadvance said: ...Speaking of being super late to the party, I still have an unused voucher code, since I originally backed 2 keyboard mods. Is it still possible to have it renewed, even though the phone price has since jumped up to RRP and we are now at the point most IGG backers are finally getting their phones? I wanted a backup phone from the beginning (I always manage to damage at least one...), and didn't have the funds for a second phone then (...or now for that matter...). Just curious if they'd still be honored 6-12 months past their intended use date, or beyond... Actually we were even allowed to use two vouchers for one phone!! We just had to contact them to do so. I'm in a similar situation, where something went wrong so I only got one subtracted, But have not pushed the case. And now I assume they are long expired... Quote Link to post Share on other sites
lameboyadvance 98 Posted January 23, 2020 Share Posted January 23, 2020 1 minute ago, EskeRahn said: Actually we were even allowed to use two vouchers for one phone!! We just had to contact them to do so. I wish I'd known that 6 months ago... Quote Link to post Share on other sites
EskeRahn 5,471 Posted January 23, 2020 Share Posted January 23, 2020 44 minutes ago, lameboyadvance said: I wish I'd known that 6 months ago... Well they were told to have an expiration at end of July as far back as last spring. And actually back in February told us we could use two. Just go to the Indiegogo and scroll down to the confirmation on this question Quote @Liangchen Chen, I am super excited about the PRO1. I am curious about those of us who backed the mod multiple times. What are our options on the coupons? I am no longer in need of 2 devices, but backed twice. Can I apply 2 coupons to one purchase? Quote Link to post Share on other sites
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