glumreaper 144 Posted October 29, 2019 Share Posted October 29, 2019 (edited) Hey all. I may have looked at the order status page once or twice today. 😁 One oddity I've noticed is that while the order status is 'processing', next to the order total it says "£xxx (charged at future date)". Does anyone know what this means? I've checked my banking and the money has been taken back in August, and it's the same price shown Thanks Edited October 29, 2019 by glumreaper Edit 1 1 Quote Link to post Share on other sites
netman 1,424 Posted October 29, 2019 Share Posted October 29, 2019 (edited) Many have asked, and "completed" status on "pre-orders" page combined with "processing" status in "orders" means it's been paid successfully, so no worries :). [edit: I forgot where all I seen this asked before or I would link, but I know it has come up on the forum and the facebook page comments] [edit 2: I used the search function and can not find anyone official answering it, but I know it's like this for everyone from discussing on discord] Edited October 29, 2019 by netman 3 1 Quote Link to post Share on other sites
Erik 1,487 Posted October 29, 2019 Share Posted October 29, 2019 6 minutes ago, netman said: Many have asked, and "completed" status on "pre-orders" page combined with "processing" status in "orders" means it's been paid successfully, so no worries :). [edit: I forgot where all I seen this asked before or I would link, but I know it has come up on the forum and the facebook page comments] [edit 2: I used the search function and can not find anyone official answering it, but I know it's like this for everyone from discussing on discord] Correct. "Processing" is the status assigned to orders after the payment has been successfully taken. Nothing further to do from your side once it says "Processing". 3 6 Quote Link to post Share on other sites
glumreaper 144 Posted October 29, 2019 Author Share Posted October 29, 2019 That's good to hear. Thanks guys! Quote Link to post Share on other sites
Craig 1,435 Posted October 29, 2019 Share Posted October 29, 2019 I assume it's referring to the phone battery, it will be charged at a later date. Couldn't charge it when you ordered as it wasn't ready. 2 2 9 Quote Link to post Share on other sites
Parhelion 114 Posted October 29, 2019 Share Posted October 29, 2019 3 minutes ago, Craig said: I assume it's referring to the phone battery, it will be charged at a later date. Couldn't charge it when you ordered as it wasn't ready. I'm so sorry I can't react to this one with a "malicious, sarcastic grin smiley". Maybe something like this: 😈 1 Quote Link to post Share on other sites
Breeze 26 Posted October 29, 2019 Share Posted October 29, 2019 Mine Status says On hold 🤔 1 Quote Link to post Share on other sites
EskeRahn 5,427 Posted October 29, 2019 Share Posted October 29, 2019 54 minutes ago, Breeze said: Mine Status says On hold 🤔 How odd. Contact them directly with the order details to get things sorted out. In principle this is a user to user forum, so no guarantee that they see your post. [email protected] 1 Quote Link to post Share on other sites
Breeze 26 Posted October 30, 2019 Share Posted October 30, 2019 Yes, i did that yesterday. Was a mistake from their side when i changed my keyboard to a QWERTZ so they forgot to update the status. 2 Quote Link to post Share on other sites
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