pedro4444 36 Posted June 8, 2021 Share Posted June 8, 2021 Hi I have fxtec mobile cca one year and i have problem with microphone. Microphone does not work yeasterday. Nothing water because is summer and sometime on few minutes working but then again not working.... I tried restart and hard reset all mobile. I have everything update security patch level 5 from 5 april 2020QX1000-EEa-20200825231443-20200825-2316 Problem you can see on video in attachment or ( https://uloz.to/tamhle/BhtVNkRpoD5h#!ZJD0ZQR2AQV0MJWuZTZ1ZzLkZwZjATt1ET8gH0cPJSEsqGxjAD== ) Please what do you thing what is wrong or can i claim? thanks Moja nahrávka 2.m4a Quote Link to post Share on other sites
DieBruine 397 Posted June 8, 2021 Share Posted June 8, 2021 (edited) Check the corners and snap them back by pressing the screen to the back of the frame. Pretty sure that's your deal... Edited June 8, 2021 by DieBruine 1 Quote Link to post Share on other sites
pedro4444 36 Posted June 10, 2021 Author Share Posted June 10, 2021 No.... it is ok.... My corners have everything ok. I tried pressing a and do not working... I wrote on support and sent photos for warranty now i waitnig on respond... On 6/8/2021 at 3:22 PM, DieBruine said: Check the corners and snap them back by pressing the screen to the back of the frame. Pretty sure that's your deal... Quote Link to post Share on other sites
DieBruine 397 Posted June 10, 2021 Share Posted June 10, 2021 In thbat case I would suggest you disassemble the screen and bend and clean the contacts on the microphone.there are just five screws and two snap-on connectors. The alternative is sending it back for warranty and waitin a couple of months. Really, I would suggest trying to clean and re-inforce the contact pins on te mic. Take the screen apart and you will immediately recognize what I'm talking about. Quote Link to post Share on other sites
pedro4444 36 Posted June 16, 2021 Author Share Posted June 16, 2021 On 6/10/2021 at 3:48 PM, DieBruine said: In thbat case I would suggest you disassemble the screen and bend and clean the contacts on the microphone.there are just five screws and two snap-on connectors. The alternative is sending it back for warranty and waitin a couple of months. Really, I would suggest trying to clean and re-inforce the contact pins on te mic. Take the screen apart and you will immediately recognize what I'm talking about. ok but when i open i will cancel warranty or? i wrote on support and for me will be better when i send him.. Quote Link to post Share on other sites
DieBruine 397 Posted June 16, 2021 Share Posted June 16, 2021 I you just open the screen to check f the pins are bent, you most definitely will not loose warranty. I have sent in two phones with replaced screens. They were still covered by warranty. 1 Quote Link to post Share on other sites
EskeRahn 5,399 Posted June 16, 2021 Share Posted June 16, 2021 6 hours ago, DieBruine said: I you just open the screen to check f the pins are bent, you most definitely will not loose warranty. I have sent in two phones with replaced screens. They were still covered by warranty. My guess it it much matters if people 'know what they are doing'. If a device is opened and something accidentally destroyed in the process, I doubt they will cover it, but if opened and closed properly they seem to be quite generous on it not breaking warranty. After all It is designed to be service-friendly with the majority accessible after dismounting some screws only, without the need of a heat gun. So if in doubt contact a local service-professional and have them help you.Add: Also remember that the original Pro1 quite literally is irreplaceable, as they can not get the components to produce them, so not only a matter of warranty (Though the Pro1X should be available soon). So for those that never taken a piece of electronics apart before I will discourage starting by a Pro1 without help. 1 2 Quote Link to post Share on other sites
CornholioGSM 268 Posted June 20, 2021 Share Posted June 20, 2021 (edited) @DieBruine wrong and wrong 🙂 1) microphone is not on top display part - microphone is 1cm right near usb connector (small hole). 2) here is nothing to bend for better mic contact. Mic is digital (4-5pin) and is soldered directly to flex/pcb. What can be bad...flex cable connector (i mean flex cable to usbc,speaker ect) can be littlebit disconnected on mainboard (I do not think so), or microphone can be fall down after phone fall to the ground , or can be damaged ( water, dust etc). Solution...solder new microphone...if it doesn't help will be needed to check audio ic/driver. Edited June 20, 2021 by CornholioGSM 2 1 Quote Link to post Share on other sites
DieBruine 397 Posted June 21, 2021 Share Posted June 21, 2021 I've read and replied a couple of times. Only now does the wor M I C R O P H O N E register 🤣 My bad and no I would not repair that myself... 3 Quote Link to post Share on other sites
pedro4444 36 Posted June 23, 2021 Author Share Posted June 23, 2021 please have you some video or picture how open mobile? There is also a clip ? Quote Link to post Share on other sites
Hook 2,907 Posted June 23, 2021 Share Posted June 23, 2021 4 hours ago, pedro4444 said: please have you some video or picture how open mobile? There is also a clip ? 1 Quote Link to post Share on other sites
pedro4444 36 Posted June 23, 2021 Author Share Posted June 23, 2021 5 hours ago, Hook said: thanks great:)or next 🙂 https://gelraen.github.io/fxtec-pro1-teardown/ thanks for support 1 Quote Link to post Share on other sites
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