JECE 24 Posted November 13, 2022 Share Posted November 13, 2022 (edited) For the last several weeks I've had serious problems with the display of my Pro¹ X. Right now the display only works when the keyboard is slightly ajar, which makes the phone almost useless. The problems started about a month ago and I think that they were triggered by the interaction between Android Auto and whatever customized software the Pro¹ X has to force landscape mode when the keyboard slides out. Initially, all I noticed is that when the keyboard slides out, the display on Android Auto switches to portrait mode. Later I noticed that after disconnecting from Android Auto, the phone would lock itself and switch the screen off every time that I opened or closed the keyboard. Restarting the phone every time I disconnected Android Auto fixed that problem. Then the serious display issues started. The display issues come in at least two different types, but either way the phone becomes unusable. One type is that the display is dark with what I can only describe as mostly green pixie dust spreading around the display until the display fades into a bright white screen. Another type is that the screen turns white and black bars rapidly race past the display lengthwise in a spectacle should have a seizure warning. (In addition, I sometimes, but very rarely, also saw a less serious display issue that overlaid the display with a yellow tint, but otherwise left the display usable.) For the first few days, the display issues were unpredictable. Sometimes they would only happen when the keyboard was slid out. Sometimes they would only happen when the keyboard was closed. Then the phone worked without any display issues for a couple weeks with the keyboard closed. I didn't dare open the keyboard in case the display issues returned. (When the phone worked with the keyboard closed, switching between landscape mode and portrait mode by tilting the phone caused no issues.) Unfortunately, the display issues did return Tuesday afternoon and started happening both with the keyboard slid out and the keyboard closed. Then for a few days I would only get display issues with the keyboard closed, but the phone worked without display issues when the keyboard was extended. I returned my rental car on Friday. Since yesterday, as I mentioned in my second sentence, the display now only works when the keyboard is slightly ajar. Not only that, but when it is slightly ajar and in landscape mode, the padlock icon indicates that the phone is locked when it actually isn't locked. (The display is since yesterday occasionally temporarily stable with the keyboard extended, but this functionality is now rare and cannot be counted on.) My phone is therefore now of course almost impossible to work with. Any ideas on how to fix these display issues? Edited November 14, 2022 by JECE Added parenthetical about occasional occurrence of display tinted yellow 2 Quote Link to post Share on other sites
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