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Thanks both! 🥰

@SlionSadly all too true in general... However... 😃 !!! I FIXED IT !!! 😃 Disassembly was easy with guide referenced above on github. Actually impressed by how repairable this phone is. Removed battery (cell), did the "prick a hole in the cell to release the gas" trick (don't try this at home - see below). Put it back together and my phone is working just fine after 4 hours' careful work. Will be ordering a new battery from Indiegogo. Obviously, the battery is degraded but phone is working 100%. Yay! * * * The full story... Root cause analysis: I now think it

I woke up this morning to find my pro1 has expanded (case come unclipped along front of keyboard). I have not opened the shell to check but almost certainly it must be the battery. Has anyone else had an expanding battery? Is there any source of replacement batteries? Has anyone successfully replaced the battery?

I am waiting their reply since 1st of December... :S Their first reply has arrived after 7 days.

What's the average response time to a support request from FxTec these days? I posted a message about 9 days ago, nothing back other than the automated response.

Hi guys. Does anybody have a clue, how to contact someone of the team directly? If yes, please send me a PM. I ve sent my phone for warranty back in April 2021 and still didn´get it back.. I am thinking what else can I do to get some informations out of their silence. It frustrates me really a lot.