I'm posting here because I'm not getting any responses to my emails. Hopefully, this gets to someone's eyes who can do something about the situation.
Timeline:
August 2020: I receive my FXtec Pro1, and am in love with it.
March 2021: My touchscreen starts to go on the fritz, there is a dead band in the digitizer.
April 2021: The microphone fails. I reach out to FXtec for a repair.
April 27, 2021: I ship the phone back to FXtec so they can diagnose and repair the issue.
May, 2021: FXtec receives, diagnoses, and repairs my phone. (New back cover, microphone,