This is a user-to-user forum, so we don't have an answer to your question. If you backed the phone on iGG, the updates there are the official answers. Basically, they are shipping slowly. If you backed it on IGG, you weren't paying for a phone in the same sense as purchasing an in-stock item from a store, you were providing an investment in the development and production of a new phone. Crowdsourcing doesn't guarantee that the project will succeed. I believe you will get your phone, but it is hard to say when.
If you ordered it from their web site, you have consumer protections availa