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B.X
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Everything posted by B.X
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The vast majority of devices were produced towards the end of this window, limited production while bugs are worked out is quite normal in a high tech product so an average of 6 phones a day is not exactly a fair description. What is fair is to say that they didn't have a manufactureable phone when they said "We are beginning the manufacturing in the next few weeks with estimated first shipping to pre-order customers during the 2nd week of September." in the request for payment email. They may have had a few mockups or pre designed-for-manufacture prototypes by then but nothing that was rea
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There were prototypes which were given serial numbers. That accounts for a few. The remaining discrepancy may be a small failure rate and those defects having received serial numbers. There may have been other reasons for skipping serial numbers that I'm not aware of. I specifically said "as many as around 800" because we don't know the exact number of units shipped. We did see a picture of a pallet of boxes that could have had as many as 600 phones on it and we had between 100 and 200 units that we were pretty sure had been delivered before that pallet picture. If you want to assume th
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I can confirm that there are significantly less than 3000 total orders, including all the early pre-orders that never got paid. Your lower bound is possible but would mean that an insanely high percentage of the pre-orders from back when you didn't have to pay to get an order number would have had to have been paid. I'd say that your lower bound is a bit high as an upper bound and the lower bound could be a little below 1000 but that would be a mighty pessimistic estimate. My honest expectation is that there are noticeably above 1000 paid orders at this point. Another data point is that th
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The API allows enumerating every single order number so to reach 150, I counted the 149 valid pre-order numbers before my order 5400. The pre-order numbers don't follow any numerical pattern that I've been able to determine. Some are only a few apart, some are hundreds apart. The divide by 3 is to determine an estimate of actual paid orders from pre-orders. It's well documented that ecommerce can normally expect 1 in 6 items placed in cart (even in single item storefronts) to result in a sale, but I'm assuming that this very special item did better than that. I don't know, the 3 i
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(reposting HERE in the production status thread intentionally) Hi everyone! Adding my info to the order statistics. I also received a "stock assigned" email this morning. #5400 (150th pre-order placed) Ordered: Febuary 28th 01:13:38 GMT Paid: July 31st 15:06:45 GMT Stock assigned January 20th 11:43:18 GMT County: US No IGG coupon QWERTY
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The API is from their WooCommerce WordPress plugin, so yes. The current highest order number is 8441X (x is a single digit but belongs to a real person so I won't share the order number.) The number of paid orders isn't possible to determine precisely because they didn't delete the canceled unpaid orders but a good guess can be made because ecommerce cart conversions are reasonably predictable. (I've been using a conversion rate of 3 in my guesses instead of the industry standard 6 because this item is pretty special.) FXtec has been asked for numbers but has not responded to those
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Got Your Pro1, Tracking Number or "Stock Assigned" message? POST HERE!
B.X replied to Krzysieq's topic in General Discussion
Hi everyone! Adding my info to the order statistics. I also received a "stock assigned" email this morning. #5400 (150th pre-order placed) Ordered: Febuary 28th 01:13:38 GMT Paid: July 31st 15:06:45 GMT Stock assigned January 20th 11:43:18 GMT County: US No IGG coupon QWERTY -
I propose an additional factor-- F(x)tec likely started with an Angel investor who got them to the point of being able to take pre-orders. The proven customer interest let them get a loan for development. That short term high interest loan started coming due in early August and F(x)tec has probably been making payments with the money collected from buyers. Development continued and expenses continued until everything was ready to go, but the money probably ran out. They scraped together a few more orders (the current rate is about 3 to 5 per day) and are using that money to pay the factor
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You can count me in the group that would like it larger, not smaller. I also find that "Large" gloves don't fit most of the time so phones are not the only thing that could be bigger. The 154mm total width would be pretty good as the width for just the letters and would be less than 10mm smaller than a standard keyboard for the letters. Unfortunately they put empty space on both sides plus 4 more keys in each row so the net size of the letters is just about half that of a standard keyboard. No matter what, this will be dramatically better than a screen keyboard, so I placed my $700 bet
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F(x)tec uses a Wordpress site with a shopping cart add-on that has an API which I used. The API allows anyone in the public to check for valid or invalid order numbers and with the help of some others, I was able to determine that the valid order numbers included any time during the pre-order period where someone put a phone in cart. After the pre-order period, the system changed and now it only says new orders where the person at least tried to pay are valid. I posted about this a week or two ago.
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I counted the 149 pre-orders in front of mine.
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They definitely have used order numbers that high, but the order numbers are not sequential. At the time of this posting, the lowest pre-order was just over 4700 and the highest actual order was just over 40900. The system used to allocate a number every time someone put a phone in cart and now will not allocate a number until you at least try to pay but allocated numbers are still not sequential. My personal order number is 5400 and it is the 150th pre-order placed in cart. If the e-commerce standard of about 6:1 carts to orders holds then my phone is approximately the 25th pre-order. W
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The video format is less than ideal, but the unacceptable part was that they use a 3rd party mailing service which includes click trackers. Two can play that game though, based on public information, the email tracking company is JFC Engineering https://www.jfcengineering.co.uk/. I wonder how much of the design was farmed out to them and if knowing they are involved will be useful in any way.
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FlyingAntero, for the first question the only thing I can reasonably say is that the numbers are small, unless your project is really low effort and something pretty much everyone with the device just has to have, there would be no way to justify development at the kinds of prices apps sell for. The kinds of apps that are "free" for the cost of privacy won't fly with this group and are even less justifiable. I've heard that the actual number is not something F(x)tec wants released, unless Erik or someone official-ish tells me otherwise, I'm going to respect that. For the second question,
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FlyingAntero, It's only numbers. I don't know of a legitimate use for it beyond what I've released already but if you have one, I'll listen here. Michael Bosscha, I agree that people were just trying to stir a ruckus. Giving the facts and the basis behind them hopefully will end that effort. I'm as unhappy as the next buyer that I was used to provide some free financing without being informed, but knowing the orders are limited means that we didn't actually do as much financing as people seem to think. The large majority of finance had to have been from elsewhere and our payments prob
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The orders site is a Wordpress site using the Woocommerce plugin. Woocommerce has an API which allows you to look at the order numbers, and I've looked. I have the exact list of submitted order numbers (as of about 20 minutes ago, ending with 39215) and they are not even close to sequential. There is a Woocommerce plugin plugin that allows sequential order numbers but it's not being used. I've also asked someone who didn't pay for their order number and confirmed that the unpaid order number is in my list, so I don't have the list of paid orders, only placed orders. I also checked the fin
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WebFX posted a video update where Adrian Li Mow Ching says they have some submissions that they've made to licensing and regulatory authorities and are waiting for their approval. He also says that they will start shipping on October 29th! No weasel words, nothing, a concrete statement with an exact date! The video is at https://vimeo.com/364339691 for you to watch yourselves.
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For those of us who don't like Discord, I've set up an unofficial IRC channel on FreeNode. #fxtec. You can install an IRC client such as xChat, or use a webIRC such as https://webchat.freenode.net/#fxtec . Unlike Discord, users who are not present when you send a message will not get the message. You can mask your IP from other users using something called a "cloak" (or TOR, or a VPN) but FreeNode still gets all messages and only their policy prevents them from logging. The channel currently does not require users to be registered, but if there is another spam problem I may have to
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The https://www.fxtec.com/contact/ form is only an mailto: link so it just bounces as undeliverable after 5 days. There doesn't seem to be any working way to get support outside of the forum as your mail server is unreachable. (Thank you for providing support via the forum.) Thank you for the clarification that my card was billed no VAT, only state tax. I am seeing the pattern to the poorly written software including the phrase "Shipping: $10.63 (incl. VAT)" when that's simply the shipping and "VAT" is leftover from EU customers. I have no issue with paying state tax to a US based dist
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This is not a unique issue, I assume it's being done to hundreds or thousands of US customers. I'm in the US and having it shipped to me here, this isn't the case of a US person being in the UK or anything odd like that. It's a straight forward US purchase from a UK store being mishandled. Potentially criminally if they don't pay my state the money they collect for state taxes. Fxtec's software definitely is collecting state tax, it's listed on the invoice and everything. My credit card has already been billed not only for state tax, but for VAT, and they're billing state tax on the VA
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I have a rather large issue with my order that I tried to resolve privately but the email was ignored. My phone order is being exported to the US, there is no need to charge VAT on the phone or on the shipping. See http://www.brighton-accountants.com/blog/vat-uk-usa/ , and consult Her Majesty's Revenue and Customs for specifics about zero rating exported items going to the US. I'd be fine paying a fair paperwork labor charge for the effort of documenting the export but I'm not fine with paying VAT. I'm also being billed tax for my state, but my state has no reciprocal tax agreement wit
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I dunno about what you're using today but 250mA for 8 hours a day is plenty for my existing phone. No joke needed. I average about that because the connector on my old phone is bad and only works half of nights, if i miss one night because of the bad connection i just make sure to be careful the next night. if i miss the next night, i have to leave the phone on the 500mA (real, not rated) charger for a few hours during the day. The aluminum or magnesium back is a big issue, but wireless charging could also be done through the screen. Efficiency is impacted by a lot of factors, but dista
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Will the Pro1 have support for VoLTE (Voice over LTE) support? Can anyone translate the supported radio bands into US carriers?