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  1. So... Back from the ATT store... Learned that there is NOTHING they can do in the store,,, It is now policy to remove ALL non-ATT branded devices from the ATT network. They expect to have removed all non-ATT branded devices by February 2022. Apparently, they no longer want people who use non-standard gear on their network... Also, people using 'hacked' gear to get around to data cap on hotspot usage vs the unlimited usage of smartphone data... This is their way of getting rid of them... One last shot with tier III support... But they simply are not willing to add the IMEI t
  2. And, at 15:35 eastern, ATT sent me a text and shut off my SIM again. Last shot... Gonna drive to a company store in Kalamazoo and see if they can fix it. --
  3. My wife has T-Mobile... We travel the country, (by road), and ATT often worked where T-Mobile would not... I'm hoping that I would get the same results with Verizon. --
  4. It was a contract back in 2005 when it was Centennial Wireless and my P4300 Wizard. But that has long since run out and it has simply been standard post paid service since then. I've never actually bought a phone on contract from ATT. --
  5. Well, it seems to be official now. ATT is scanning its network and disabling SIMs when the IMEI currently in use doesn't match the IMEI registered to the SIM. They did it to me again about 22:30 eastern last night... just after their offices closed for the night... This AM I called them and after a long run around, and proving to them that my phone DID work in VoLTE, HD Voice and that it worked with UTMS/3G disabled they... didn't care. They re-enabled my SIM BUT... Teir II support told me that my SIM would be AUTOMATICALLY disabled again, (and again) because their system ca
  6. PreOrder placed 09MAR2019 02:06 Eastern Payment request received 31JUL2019 19:08 Eastern Order #834x QWERTY US Paid 01AUG2019 03:09 Eastern Stock Assigned 20JAN2020 06:43 Eastern So... Waiting to see if we get a valid tracking number showing it is in the shippers hands by 25JAN2020 --
  7. Didn't see this thread until I'd already posted on the other one. This thread seemed far more on point. I wish them all the luck in the world, and if they get the issues fixed, I expect I'll be back. Oh, by the way, from another Michigander, hope you are enjoying the weather... I'll be back in it in about 8-10 days... --
  8. No... If or when the production and delivery issues are sorted, I'm likely to buy then. The reason I sent the message to support is to give them the option to fix the issue or issue a refund before I have to request a chargeback... I'd much rather have the phone, but, on 31DEC, 153 days of my 180 day chargeback time will have passed. I'm not willing to let that protection go... I've run my own IT business since the 90's. Built custom hardware and I've never repeatedly blown deadlines like this. I will admit I've never done mass production overseas, however, I have contracte
  9. I sent the following message to support about 10 min ago... Placed my pre-order on 09MAR2019. Paid in full on 01AUG2019 when I got the payment request. Order number 83xx. Total $698.54 including tax. On 06NOV2019 I contacted support asking where my phone was as it had been 96 days since my credit card was charged. In part, the reply was 'The first batch of the Pro1 has now been shipped, and some of our customers will start having their orders delivered in the coming week. As this is a relatively small batch, it doesn't seem like it includes your order. The next b
  10. Sent the following message to support about 5 min ago... Placed my pre-order on 09MAR2019. Paid in full on 01AUG2019 when I got the payment request. Order number 83xx. Total $698.54 including tax. On 06NOV2019 I contacted support asking where my phone was as it had been 96 days since my credit card was charged. In part, the reply was 'The first batch of the Pro1 has now been shipped, and some of our customers will start having their orders delivered in the coming week. As this is a relatively small batch, it doesn't seem like it includes your order. The next batc
  11. So, if it is based on payment date I should be seeing it soon... Being 90+ days after I paid, I'm getting a bit antsy... --
  12. Purchase date? Pre-order date or paid date? --
  13. Starting to get concerned here... My pre-order was placed on 09MAR2019... #83xx I got my payment request email on 31JUL2019 Paid $698.54 on 01AUG2019. So, where does that place me in the queue? Some of you seem to be complaining about order numbers in the 30000 range... Just curious. My first good chance to show it off at our trade show has come and gone... I expected to have it by 01OCT2019 Lots of people in my field would love something like this for remote network management... --
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