omikr0n

To summarize how my FedEx delivery ended up - I had to exchange a few emails with FedEx and assure them that the package is really meant for me, personally and not for the company that I work for. After that things went smoothly, they sorted out customs within 2 days and I got my device delivered today.

I'm in a similar situation (in Czech Republic), however FxTec has managed to screw this up even a bit more for me. In my order, I have entered my home address as the billing address and my work office address as the shipping address. However FxTec have used the shipping address on the invoice. Hence FedEx assumes that these goods are intended for my company for further resale. Which they of course are not - it's a personal order which I wanted to have shipped to my office for convenience. Now FedEx is asking me to provide import details such as company identification number and

That's simply incorrect. I have a QWERTY preorder with IGG coupon in EU and mine wasn't shipped.

I understand your point of view. To be honest, of the 3 situation that I've mentioned, the one with retailers is the only one which seems to have a somewhat reasonable explanation, even if it's still completely unfair to IGG supporters. What about the other two, though? Especially sending phones to non-IGG preorders this week? Do you see any reasonable explanation? For me it really looks like they are attempting to force IGG preorders to ask for a refund. The email I sent to the support in this matter yesterday wasn't answered yet. Erik didn't bother commenting in the forum on this e

Like most people on this forum, I'm a fan of phones with hardware keyboards. That's why I've co-funded the FxTec (then Livormorium) Keyboard Moto Mod IGG campaign back in 2017. The IGG campaign got postponed several times until it was cancelled altogether. Like most of the IGG supporters, the only thing I got in return to supporting the campaign financially was a promise. Promise from FxTec that I would be among the first to receive the QWERTY smartphone they plan on developing next. I have elected to take up on that promise and did not request a refund for the failed IGG campaign. When t

So FxTec is shipping phones to non-IGG preorders AGAIN? Before fulfiling IGG preorders (such as mine, I'm sure there will be more people). @Erik, do you care to comment on this?

@illie-vanilli @mcdinner Can you guys please share whether you've preordered with or without IGG coupons?