Slion 1,201 Posted April 10, 2020 Share Posted April 10, 2020 (edited) Looks like my Pro1 is stuck in a state where it thinks the physical keyboard is always present. The virtual keyboard won't show up anymore. Rebooting fixed it. Edited April 10, 2020 by Slion Quote Link to post Share on other sites
Craig 1,435 Posted April 10, 2020 Share Posted April 10, 2020 Well that's good. You mighta been stuck using a hardware keyboard! Nobody around here likes those... 5 Quote Link to post Share on other sites
anonim001 105 Posted April 10, 2020 Share Posted April 10, 2020 It might be a beginning of hardware problems with hall sensor. If it gets stuck again, try running the hall sensor diagnostics. 3 Quote Link to post Share on other sites
Shilor 71 Posted April 13, 2020 Share Posted April 13, 2020 i have the same problem since i charged it yesterday, on top of the keyboard not showing the phone it wants to display all apps in widescreen modem even if i press the "rotate screen" icon numerous times, and not all aps are viable on widescreen.. multiple rebootings did not help yet. does somebody have an idea? 1 Quote Link to post Share on other sites
Slion 1,201 Posted April 13, 2020 Author Share Posted April 13, 2020 39 minutes ago, Shilor said: does somebody have an idea? see above post from @anonim001 and search the forums for hall sensor diagnostic I guess, or just diagnostic tool. 2 Quote Link to post Share on other sites
Craig 1,435 Posted April 13, 2020 Share Posted April 13, 2020 9 hours ago, Shilor said: does somebody have an idea? Sounds like you have a warranty issue. But as a workaround you could use a rotation control app to force portrait when needed. 1 Quote Link to post Share on other sites
Shilor 71 Posted April 16, 2020 Share Posted April 16, 2020 (edited) On 4/13/2020 at 5:59 PM, Craig said: Sounds like you have a warranty issue. But as a workaround you could use a rotation control app to force portrait when needed. I am not sure.It might be a Hardware issue, but it might be a Software error. A reset might fix it, but I don't want to go through all the trouble of resetting my phone right now. It nothing helps, I have to do that - or just live with the current state. Here is what I tried so far: I found a setting in the preferences under "Slider" called "Landscape orientation Lock" which was activated and I disabled it. (see Picture 1) This worked fine for a while. ------------------ But now my problem is reversed and the virtual keyboard is ALWAYS displayed. It doesn't matter if I turn the setting "Show Virtual Keyboard if physical Keyboard is active" on or off. (see Picture 2) At the moment, using the Pro1 feels like driving an old beat-down car.. It kind of has its own life and you are always afraid it's gonna break down 🙄 (and like an old beat-down car.. I don't want any other than that... I want to keep my Pro1 😉 ) And in4b someone asks, I tried to switch it on and off again..and multiple reboots. nothing did help so far. 🥺PS: If it is important to know: I have a QWERTY slider and use the US layout (via FinQwerty). Android is set to the German language. Edge Null is active as well. Edited April 16, 2020 by Shilor formating the text and spelling. Quote Link to post Share on other sites
anonim001 105 Posted April 17, 2020 Share Posted April 17, 2020 On 4/16/2020 at 12:06 PM, Shilor said: I am not sure.It might be a Hardware issue, but it might be a Software error. A reset might fix it, but I don't want to go through all the trouble of resetting my phone right now. It nothing helps, I have to do that - or just live with the current state. Here is what I tried so far: I found a setting in the preferences under "Slider" called "Landscape orientation Lock" which was activated and I disabled it. (see Picture 1) This worked fine for a while. ------------------ But now my problem is reversed and the virtual keyboard is ALWAYS displayed. It doesn't matter if I turn the setting "Show Virtual Keyboard if physical Keyboard is active" on or off. (see Picture 2) At the moment, using the Pro1 feels like driving an old beat-down car.. It kind of has its own life and you are always afraid it's gonna break down 🙄 (and like an old beat-down car.. I don't want any other than that... I want to keep my Pro1 😉 ) And in4b someone asks, I tried to switch it on and off again..and multiple reboots. nothing did help so far. 🥺PS: If it is important to know: I have a QWERTY slider and use the US layout (via FinQwerty). Android is set to the German language. Edge Null is active as well. I had exactly the same thing - run the hall sensor diagnostics and You will know if the problem is software or hardware, but looks like a hardware issue to me. You can try to push the housing here and there or gently twist the device back and forth, it worked for me for 1 day before becoming completely unresponsive to open/close. Too bad they don't have any replacements on stock, so if You send Yours on warranty You'll end up being without a phone for... who knows how long, I'm already waiting almost 2 months and something tells me there are a few more weeks to go... 1 1 Quote Link to post Share on other sites
Shilor 71 Posted April 19, 2020 Share Posted April 19, 2020 (edited) On 4/17/2020 at 10:27 PM, anonim001 said: run the hall sensor diagnostics and You will know if the problem is software or hardware, Thank you, I will do that. but would you mind telling me, where I can find that? is it somewhere hidden in the settings, or is it an app i have to find? I tried to find it but the search function has unfortunately yielded nothing. Edited April 19, 2020 by Shilor Quote Link to post Share on other sites
EskeRahn 5,460 Posted April 19, 2020 Share Posted April 19, 2020 5 hours ago, Shilor said: Thank you, I will do that. but would you mind telling me, where I can find that? is it somewhere hidden in the settings, or is it an app i have to find? I tried to find it but the search function has unfortunately yielded nothing. The one you are looking for is the fifth from the bottom just above the one with OTG. But look out for the emergency calls test! 1 1 Quote Link to post Share on other sites
ahunter 108 Posted April 23, 2020 Share Posted April 23, 2020 On 4/10/2020 at 7:09 PM, Slion said: Looks like my Pro1 is stuck in a state where it thinks the physical keyboard is always present. The virtual keyboard won't show up anymore. Rebooting fixed it. Have you tried the little keyboard icon and selecting gboard? only pops up when in a dialogue entry. 1 Quote Link to post Share on other sites
Slion 1,201 Posted April 23, 2020 Author Share Posted April 23, 2020 1 hour ago, ahunter said: Have you tried the little keyboard icon and selecting gboard? only pops up when in a dialogue entry. I did not think of that one. I have hidden the navigation bar so that makes it less than obvious. Next time that happens I shall try it though. Enable nav bar and hit that button. 1 Quote Link to post Share on other sites
Craig 1,435 Posted April 23, 2020 Share Posted April 23, 2020 9 hours ago, ahunter said: only pops up when in a dialogue entry. wish there was a way to make it always appear whenever navbar present. sometimes gotta start typing for it to appear. 1 Quote Link to post Share on other sites
ahunter 108 Posted April 24, 2020 Share Posted April 24, 2020 (edited) On 4/23/2020 at 11:19 PM, Craig said: wish there was a way to make it always appear whenever navbar present. sometimes gotta start typing for it to appear. Yes agree being there the whole time would be great. It is never present if text cursor is not active. Edited April 24, 2020 by ahunter Quote Link to post Share on other sites
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