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Waiting for replacement screen & battery - any indication?


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I'd hoped that these parts were available a few months ago; I had a chat with someone from support and he mentioned at least the screen was in stock. In the end, I opted to go for the Indiegogo deal which bought me both a screen and a battery (and two screenprotectors) for only an extra $5,- (yes, you may call me cheap) but alas, I still am stuck with a non-functional phone. Does anyone here have an indication on when FX is planning to send these parts?

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Some time ago they said, they'd ship those after they would have shipped the phones... Waiting for a spare battery myself, too (while not really feeling like disassambling the botttom part of a Pro1/Pro1X ever again)...

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The only thing they have said is that the parts will be sent after the phones have been sent out.  But that was back when they thought all the phones would get sent out in the Fall.  By the way, you should check with them, but Casey has said that the battery for the Pro1x is different from the battery for the Pro1.  The screen assemblies are interchangable but not the batteries.  I can't find it here on the forum, but it is pinned in the Discord #Pro1 channel. 

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 They have different batteries. If you want a Pro1 battery, it is currently in stock. Send us a ticket at info@fxtec.com and we can sort this out.

 

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  • 2 months later...
On 3/7/2023 at 2:44 PM, Hook said:

The only thing they have said is that the parts will be sent after the phones have been sent out.  But that was back when they thought all the phones would get sent out in the Fall.  By the way, you should check with them, but Casey has said that the battery for the Pro1x is different from the battery for the Pro1.  The screen assemblies are interchangable but not the batteries.  I can't find it here on the forum, but it is pinned in the Discord #Pro1 channel. 

 

I haven't been on here for a loooong time.  That's amazing that they would use different batteries for the two phones.  Are we still reliant on getting them from fxtec, or has someone found another source for the batteries (for either phone)?

Regarding other parts...  My usb port isn't working properly (again).  They sent me a new port when my first one failed.  Does anyone know of a source, other than fxtec, to get that part?

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