I surely agree.
That said, at least after Fxtec eventually decided to turn to Indiegogo again* for funding the Pro1X, a real danger of maybe never seeing either one's device or one's money again has always been the elephant in the room.
Which still is no excuse for their bad (or complete lack of) communication, of course.
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* after the founders (as a company named Livermorium Ltd. back then) had been using Indiegogo already to fund the Moto Z Keyboard Mod, which failed to reach general availability due to no fault of their own, with everyone being offered a refund, and