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Are you sure about that? https://en.wikichip.org/wiki/qualcomm/snapdragon_600/662 I do not know if it is true or not, BUT it would mean that it can not just mirror the standard 2160x1080 resolution of the main display, and that MIGHT be what is preventing it from working when plugged in. So we would have to get the device into a FHD (or less) mode, for it to be able to do the mirroring. (I have no idea if the chipset/os can handle individual images on the two)

I remember when F(x)tec has announced the chipset change, there were some users complaining about the lack of external output by chipset. ...then F(x)tec told they have received a comfirmation about the chipset supports external display. However, I don't know who told this information to F(x)tec and if that info was true or not...

Looking for other phones with same chipset we got this list on gsmarena I tried googling for hdmi and one of them (the motorola G30) but found nothing. I did find a fairly officially looking answer suggesting using casting instead, so that sort of points toward that the chipset might not support it, and thus the link I first found could be wrong....

You didn't listen either, which doesn't surprise me in this society anymore. The keyboard is too wide, regardless. Just want the device to find a welcoming home and fed plenty of electricity. My goodness, people...

You can get the Pro1 and Pro1X on Verizon to work perfectly. All you need to do is activate a different phone on Verizon's network, then swap the sim into the Pro1X, as the phone doesn't exist under Verizon's "Approved Devices List" which is why it wont let you activate it outright. Once you have swapped the sim Make a call using *#*#4636#*#* (Note sometimes this command can be a bit slow to respond, especially on a fresh boot). Once in that menu though Select Phone1 Information. "Set Preferred Network Type" to LTE Only. Scroll down a little bit and turn on "Mobile Radio Power", "VoLTE Provisi

Which phone do you have? Pro1 or Pro1X? Pro1 supports HDMI out but not with its initial firmware (it was started working after an upgrade later). Pro1X apparently does not support HDMI yet, hopefully they will solve this problem in a later software upgrade.

It seems to be a common problem with Pro1X which I hope can be fixed by a software update later - maybe that is also the reason you have not received a reply yet... a potential firmware upgrade may fix the problem but they may not know when it is expected or if it can be really solved by a firmware upgrade...

I think that's unfortunately pretty unlikely. If I remember correctly, the chipset doesn't support HDMI out, the vendor however claimed it was working and showed a demo with some special cable that uses a casting app [so it requires a special dongle, an app and only works for some apps (not Netflix, etc)]. Which I personally would call fraud from the vendor (not FXtech).