Well, Happy New Year.
to be honest owning a 25% more powerful version of the pro1, with an SoC released before 2020 and quite possibly the same screen QC issue, is not exactly my alley and i've been avoiding asking for a refund for years now because i thought they'de at least send it eventually. evidently they did not, and as my current pro1's battery health (hi Eske, yes, i did fast charge it, yes, you told me so, the thing is like 6 years old at this point it's fair to say it's old okay) is dwindling and there is not even a tracking number in sight, I asked support today for a re