Jump to content

Still waiting for refund & and keeping f(x)tec own promises


Recommended Posts

Hello everyone,

first of all, I wish to everyone to have had a merry christmas and a happy new year.

Now to my concern ( I don't want to list the chronology, it's no use) :

I ordered a Pro in May (order #54658) and paid for it promptly. My hope was to get it by the end of the year. In October I gave up this hope.

I cancelled my order. Although confirmed by e-mail, it is still "in progress" in the shop system. By the way, that is not the main problem.

The main problem is that the support of f(x)tec and ultimately f(x)tec itself does not stick to its own agreements. You are assured in the e-mail that this and that will happen by the end of the current week. The week is over, the following week also comes to an end. What happens? That's right: NOTHING! Absolutely nothing.

Reachability, i.e. response times, is another thing. I don't wait for f(x)tec to be delivered immediately at the snap of a finger. That one can expect a binding answer within 14 days is justified even for f(x)tec.

Long story short: I want the order to be cancelled, I want my money back. 

Thanks in advance

KaBay

  • Like 1
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

Terms