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I can only support what has been written already: unless you really like that blue colour or have to use two SIMs, I see no reason to cancel your Pro1 order for a Pro1-X. The Pro1-X only upgrades RAM and internal storage, which are the figures of least concern regarding the Pro1. The SoC itself is the same in both phones. The 6 GiB of RAM of the original Pro1 are enough for about everything today. On mine, I constantly run two operating systems in parallel (LineageOS and Debian/Devuan) and have never run into RAM issues. Also, 128 GB of internal storage are just fine if you can use S

Thank you all for your replies. It ended yesterday - two days ago I got an answer, and my order was cancelled with a refund (it took some time). So, all I can do now is to say "good luck" to fxtec team and to their customers.

So you would rather get a blue phone than a black phone? Or you would like to pay more to upgrade memory? Because the Pro1x is not a "newer phone." They both have the same parts and specs and are manufactured as needed, not stockpiled in some warehouse, so the Pro1 isn't "outdated" compared to the Pro1X. Just saying. 😉

There is an other one but this kit is the best one you can have actually. In the 3d printing world there is some difference between every printer so it's pretty hard to get a perfect fit for these, some report them too large, too tight and some lucky one find it perfect. The best way for now is to find a friend that want to print one half for you to test and adjust it afterwards, at least they will all come from the same printer so less sizing problem

Without deeper knowledge of the specific chip, it is hard to tell it. ...even that if the sensor chip provides jpg data, however, I doubt it.

that's strange, I'm using both Microsoft Teams and Whats app for voice and video calls daily with my Bluetooth headset or car handsfree. No issues at all.

The Pro1 X is actually a Pro1, with a blue finish instead of black and an option to include more memory. So both are similarly "obsolete" – which is, as far as I can see, hardly. From what I've read, real-world performance is not too noticeably worse than with current phones, even though sheer benchmarks figures would categorize it as "midrange", not "high end". Especially the graphics performance has been reported to still be competitive today...

Hi Support, It's been 12 weeks since I asked for a refund and 8 weeks since I was told it would take a week to refund Order #55435. I think it's a great product but I wanted a new phone 8 months ago and I needed a new phone 3 months ago. Please refund Order #55435 as you said you would. Thanks.

I have just sorted this one out for you.

Just an update - Tech Support worked through several things to try but it didn't want to respond to anything and it looks like I have to send it back for repair...