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I think the other thing to look at is their perseverance. Given IGG offers no guarantee of delivery, most, given the obstacles they hit, might have thrown up their hands and walked away. This small group of folks is making sure we get our phones come Hell or high water. I can't believe they are going to have ended up with massive profits. They are doing this for the love of keyboard phones and they will deliver. Thank you Chen and the rest!

I hope they will also continue this work in the future. The hardware is powerful enough also for a longer-term special use, so, for example, if native Linux kernel support would also be available later, that could lift the whole device to a higher level... (it could also give more power for native UBTouch / Mobian / Manjaro / PostmarketOS / etc. that case) I hope they will be able to continue manufacturing till there will be demand for the very same device (so not affected highly with components shortage) and I really hope they have also plans for long-term direction, for example for

Thank you for the update. Their communication could be better, but it's good to know that they did get back to you eventually and offer a solution for you. They are obviously short-staffed and overwhelmed with their responsibilities, but it sure looks like they're trying their hardest to make things happen.

I think they more or less will process the orders, in the same order they were made. If the produced layout batches allow it. I have no idea if they can save some shipping or custom handling fees in 'bundling' orders with close by destinations, if so that could potentially affect the order slightly. But this is all guessing as is the time it will take to produce all needed to fulfil pending orders, as we know neither the size of the backlog nor the production rate.

I'm amazed by their perseverance too. The small group take a lot of beating from angry users, and way too little praise, IMHO I really hope they will continue to both produce PKB phones and support them. If there will not be a successor I hope they will consider crowdfunding extended phone-support as long as possible for the chipset and security update. . I have no idea what a year of support / minor development would cost, but they could come up with a number and see if we are enough that are willing to chip in. As a stretch goal they could offer those that chipped in some special rate

There is likely to be quite a backlog before any device ordered today can be delivered, so not unexpected really. But good that it has been updated from the old estimate that was there before.

@EskeRahn Hi now i have feedback. They have repair parts so my phone is repaired. reason for waiting that they did not had parts... So I wait on delivery....

I hope they don't do like another project I supported, shipping the goods all the way to AUS distribution center and ship it back to Malaysia, which Is adding extra another 2 weeks

Yeah, that's what they also told me! I posted it a while back. So where is it they asked? When I showed them the delivery report they said, ah yes we have it. I'm not counting on ever seeing that phone returned to me. I consider our Pro1 adventure a > € 2500,- fiasco. Out of four three had to go back and took a minimum of three months to get repaired. This particular one has been at FxTec for over 12 months in total! If I ever get it back it will be a minth condition museum piece worth nothing. I would not ever recommend buying an FxTec. In my case it was over 75% failure multiple