So I just received 'my phone' a couple of minutes ago. This is my response to support:
You have got to be F-ing kidding me... First of all, the phone I received is not mine. My phone was as brand new, mint condition, and... QWERTY. This phone has a few scratches, but even worse, is QWERTZ.But, the biggest problem is that the fingerprint reader becomes RED HOT during and after boot. So, I have turned it off. I tried booting it two times afterwards. The fingerprint reader gets so hot that it feels like you are being shocked. Please arrange for return of this phone to you and my phone to me.