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Hi all, hope everyone had a great holiday! Just to update everyone regarding the next IGG announcement, we plan to post it next Monday - stay tuned!

Amen to that, I've waited 3yrs to get this phone .. to find out it can't do the basic phone function 😔 But I have joined a Beta testing group in the hope that I can help move this along to a workable solution...

I guess it would also help to install some monitoring app like LTE Discovery and report observations. "LTE connectivity is bad" is too general statement. In my case (and I also reported it on Telegram channel): I am in area where the Pro1x mostly uses LTE channels B3, B9 and B20. B9 and B20 are quite OK to signal level around -110dBm, but B3 is a disaster, even at level -85dBm. Now the example problem is: In the area I have available B20 with -90dBm and B3 with -85dBm and of course Pro1x chooses the one with apparently stronger signal (B3). As a quick fix it would help to force modem

Interesting, I am based in Switzerland and aren't reachable per call a lot of times. Also building up a Call takes up to 20 seconds at least sometimes. So it doesn't seem to be a pure US thing. I am pretty certain we use the EU frequencies. I will have a look into logging on android.

I have a Pro1 as daily driver but I have also received my Pro1X as an IGG backer. When I have tried Pro1X, I also had issues initiating call and also accepting call - sometimes it worked but mostly does not. I am in the EU / Hungary and tested using Telekom service provider - I may also test is using another service provider but I have also thought it is a very common problem as I read a lot about it here. So it is not limited to US region but also happen in Europe, maybe related to specific bands.

It's very hard to reproduce on our side (UK/China), all RMA'd devices we receive have no problems with our SIM... The cell connectivity/GPS appears to be more based in the US region. Yes, this would be very helpful to us. Feel free to send it via email and we'll relay this back to the team for further investigation.

If that helps, feel free to provide us a list (here or in the discord) with things that would help you. I mean we could also deliver logs and stuff. But I guess since it is common, you can reproduce it yourself?

I am not assuming anything. Believe me, I know the scale of this issue. I follow all the platforms where Fxtec is on, and I know it's a wide-spread problem. The reason I asked for this particular ticket is because the demonstration video attached can be of use for the developers to troubleshoot. And yes, it is our top priority issue along with the battery protection. Also, thank you for not sending us a ticket regarding a known issue, it does help us speed things up.

@Casey, please do not assume that only people opening tickets are affected by the connectivity problems. I think many of us (including myself) regard this as a general problem of the device that will be fixed in an upcoming software/firmware update. These hopes are based on last year's October and December updates, where you acknowledged poor signal and connection drops as one of the most notable bugs of the stock Android ROM, and wrote you were preparing an update to fix this. Assuming the problem is already being worked on, I thought it would not be helpful to open yet another tick

LineageOS 16.0 has been updated to include backported ASB fixes up to patchlevel "5 January 2023", celebrating one year of support beyond Android 9 EOL 🙂. At https://findus.zwergenschaenke.net/~puma/linux.html#lineagepro1 fetch the ROM dated 20230111. Remember that this is for the original SD835-Pro1 only! The note about lacking upstream code-review still applies (see above): all I know is that the system seems to run fine on my own prawn. As usual, all mods with respect to the official lineage-16.0 tree are available as a tarball for reference. Have a lot of fun.