Val

On your planet, what does a paid in advance, in full, pre-order means? Just curios about your pesonal definition of a pre-order, because it seems revolutionary and could change the world commerce.

Indeed. They can be rightfully accused for many things, but they are not scammers.

Way too cheap. Something is fishy :)))

Pleaso do the same for Fedex/TNT #122470407879 (order #8332). "Clearance delay - Import" since Jan 28th although I gave them all the documents they've asked and more. I even paid them a visit to their headquarter and I'm about to escalate the situation to country and european institutions. The EU legislation on imports it's the same and it's just plain outrageous that Fedex/TNT apply some rules in the western countries and others in the eastern ones.

That may not be the case in Eastern Europe, even if we're talking about an EU country. In my case, TNT (Fedex) works with a private person/company regarding the custom services and they've pushed for some fees. Should I mention that the person/company have a gmail address?:D And this is kinda official, the email being sent from TNT address with the "friend" in cc, asking to contact them directly. I'm also talking with Fxtec over the mail and I asked them to talk with Expansys in order to apply some contractual/legal pressure to Fedex regarding this matter.

I've forwarded you the email received from TNT (Fedex). It's not in English, but it's self explanatory, as above.

I have the same problem (EU) and even more, because in my case was supposed to be an EU B2B transaction, reverse charge VAT. In my case TNT (Fedex) wants also some custom services fees.

Stock assigned EU, QWERTY, #8xxx, IGG

IGG backers will be after this batch or after the regular orders and resellers?

Yes, AGAIN. So much for backing, staying with them and not asking for a refund, like others did. I asked them when they did it the first time and they wrote me that there was a mistake. Interesting repetitive mistake. More like they don't give a s.it about their word or backers.

QED. This is for some unconditional fans around here or some species without principles.

You were an IGG backer?

I'll not quote your full reply. Like I've said, this "Store-Gate" could have been avoided or "softened" with a simple pre-facts statement. Without this simple official statement explaining at least why they could not keep their word and promises, and I'm not talking about the "usual" delays, this is the result. We've found out the stores by ourself, like a nice waiting bonus. Does this seems ok for you, biased or not? For me, it was a limit, principle related. As you know, not even now we don't have an official statement form fxtec regarding this "Gate". There is a fine line between

I know that you understand perfectly why I'm ranting and you also know that I didn't write any post regarding the delays in octomber/november. The facts appear one by store. A situation which could be easily avoided with some pre-facts info from fxtech, not with some post-fact (un)official info from Erik. As a side note: I don't know when you've paid and I know that you received also the final version, not only the test one. Even if you, or someone like you, didn't "qualify" to receive the final version, I don't mind at all that you got it. By you or someone like you, I mean testers

You're right and I'll raise you with the variable enduser/reseller. Maybe then we will know what's the actual order in which the phones are being sent and to whom.

Very simple. Altough it should matter, it's only to eliminate a "new" variable, such as "you paid fast, but your IGG number was high". Maybe I should add "IGG paid and NOT refunded", because for some people seems to be the same in their logic. And some other people in this thread, post exactly as you've said about anyone else.

:) I was talking about the phones in ps555 guesstimate. I'm among the first (#26, order id#40) and and no sign of the phone, in any form.

This percentage is sure, as sure as it can be any info from fxtec in official emails. Including resellers, maybe.

I don't think so. In both scenarios I think that there are more than 200 IGG backers who preordered and paid as soon as they got the email. There were 2-4(X) phones sent to non IGG by mistake, according to fxtec (less than 0.5% of ALL orders - 4th december email), so all the phones were sent to the IGG backers, excluding the ones sent to the resellers. This means that your numbers for preorders couldn't be right.

For me, it's a matter of principle to keep my word/promises, for you, it 's not. Different species, as you've said. I've "missed" batch one, then batch 2, then again batch 3. The phone was sent to non IGG backers and to the retailers. They didn't even bother to issue a statement BEFORE that, explaining the reasons, not even that. I remained quiet, but there are limits. Mine were after batch 3 combined with the new FACTS. Funny, probably part of the stellar communication strategy, Eric choose to lock the thread "lies don't travel far". I wonder if the forum and/or the users will be "

So... basically, there is no difference between someone who goes left and the one who goes right. Or between black and white. Between paid and refunded. It's so what. Maybe this is one of the reasons that we have peoplekind (trudeau dixit) and not mankind or X instead of male / female. Maybe I'm old school, but I preffer principles instead of (self)safe spaces (which leads to a good temper, of course), or the new "order/s". The same goes for my word, when I give it to someone. You seems to be veery flexible. Like I've said above, much of this could have been avoided with a simple pos

I know. Even though I was a very early backer, I didn't get one of the ones sent and I thought that it'll be no problem. That's why the Z2 which sits brand new in a drawer. I don't understand why fxtec didn't even issue a statement regarding the resellers BEFORE people found the phone for sale. in stock, in various stores, by themselves. Would have been a minimium consideration for their customers and not very hard to do. Like I've said, principles doesn't seems to matter anymore, being replaced with safe spaces, not even safe words.

There is a difference: you've requested a refund (kudos to Liangchen), I and others didn't. One of the first promises was that the IGG backers will be the first to receive the phone. This promise was repetead, followed by the logical one that the ones who PRE-ordered and paid will be the next in line. I'll not explain to you the notion of PRE-order. Until now, no fxtec "update" mentioned that the IGG backers will have better chances to buy the phone faster from the stores, because the priority changed "overnight". It's a matter of principle, even if for some people around here this c

The Moto Mod was paid in the first months of 2 0 1 7. Digg up the repeated promise for the IGG backers. Someone word have a meaning for you? How about yours, then?

It was so hard to come forward and say the truth? Until now, "officially", IGG backers were first in line, followed by pre-orders. Maybe I've missed an official statement that says otherwise and includes the retailers... I suspected that what you've said above it's the reality, but we found out how, by finding the stores on the net one by one? For you to be a strong company, you should start with frequent communication and, more important, transparency. Because, so far, you've said one thing and did another thing and this is not how it's built a business, started with and based on c