altwouss

So unfortunately, the same ghost touches started happening to me yesterday. I was hoping it would be related to the cold after I had been outside. (Currently everything is covered in snow here). But after using the factory kit I have noticed that I am having the dead touch row in the same position as well. Got mine in February last year.

Thanks, that was it. The program is called Wireless Updates. I cleared the storage and cache. After a reboot everything was ok.

Ok, so I have the notification for the software update. I have selected Download before, but it seems it did not finish. Now the only option is check for updates, which is indefinite. Is there anyway to reset the cache for the updater? As I keep having the notification but I no longer have the option to download or install it.

I am using: https://www.trust.com/nl/product/18440-aluminium-stand-for-smartphone-and-tablet But they are not producing it anymore. I've used it for phones and tablets (also bigger than 7"). I think there might be similar products available.

So I got the holder, as you can see the buttons are fine with this one, you may need to be careful with the camera button though. You can even use the fingerprint unlock. So 9-13mm might still be a bit too much. I am going with it, as the room is only minimal I might fill the edges with some rubber feet I have lying around. But @Rob. S. yours might fit exactly.

All warranty cases are under NDA so I can only say that they have resolved the issue and it took an additional amount of patience. (I presume they want to avoid establishing a precedent and decide how to resolve issues on a case by case basis) I can recommend requesting support. Be sure to accurately record/film the defects/issues. So that it is obvious how much/little effort is needed for the issue to occur.

Oh I am sorry that might have been naive or inconsiderate on my part. I think I am going with the 511308 (https://www.brodit.com/product.html?id=511308). I have the phone and have been measuring with a caliper. The phone is 10mm thick at the edges and until ~5 mm from the edges its max 13mm, at it's thickest it's 14.3mm (with screenprotector). The description and picture from mosen exactly match the fit I am expecting with 511308. I am going to order one.

@Rob. S. What did you end up using?

Just want to update this thread. FxTec has resolved my issue. And I really really happy, because I was looking really forward to this device and it is everything I have hoped for.

@netman The right arm has vertical movement (towards the screen) that is what is making the sound. Edit: I am now in contact with FxTec and my issue will be looked after. Also I have found that by placing a toothpick in the edge of the right arm. I have an extremely solid experience. What I actually expected the device to feel like.

Have you actually watched my latest video? I am not shaking the phone! Please watch the last video, I am really dissapointed.

But does your phone rattle, because that seems to differ between phones. (I think because there is a variance in the room the screen mount has.) This part, moves from and towards the screen, like 0.5mm or so. I think there is a difference in severity. Have you watched the link video around 30 seconds? I barely have to move the phone to have the rattle. So it also occurs while typing. Immediately after I opened the phone for the first time, I noticed the rattle. But perhaps I am a shaky person. To make sure I have just tried it again, and I have a hard time not having th

That's a big difference, the rattle starts while barely moving the phone. I think the screen is balanced in such a way it's exactly at the tipping point and that's moving it in its screen socket (as that is where the sound is coming from). It was so bad, I did not finish the install and put it back in the box. Waiting for a response from support now.

Thanks for the response guys, I'm going to open a support ticket and see what is possible. I am really hopeful this can be resolved someway or that I could swap my device.

Wel if you watch the link, around 30 seconds in is the best view of my first experience. I barely moved the phone and experienced the rattle. But you could compare the sound.

No the problem occurs while I type using the keyboard. Have not gone trough any further with the installation yet. Does your screen rattle like in my linked video while you are typing on the physical keyboard? Also I'm not sure if the felt would work, it seems the bumper is too short to stop the movement. Placing felt at that spot would be very visible. Edit: Also, the support arm does not feel like a problem in my case, there is no abnormal movement for the small arm, only really noticeable for the location in the picture with the circle.

Do you experience the rattle while typing? I find that it's very audible and will not allow me to silently type notes during a meeting.

I have opened a separate topic for my issue with a video. However, the issue seems to originate in the right arm. I will try and see if the support arm is involved. The support arm doesn't seem to have any out of place movement at all, I did just now notice that the right part of the screen does not contact the standoff that seems to be designed for the screen to rest on.

Well, it's visible in an angle thats really hard to film while holding and moving the phone. And the movement is less than 1mm, so it is very hard to see without a high definition view. I don't really have this issue or it's barely noticeable in comparison, that's why I posted the video. Edit: Here is a picture, the part that has movement is the contact point between the screen and keyboard. Edit2: I have an additional photo, that probably shows why the rattle is on the right side. The movement seems to be expected, but the screen is not stopped from moving when

The connection to the screen on the right side has alot more movement room than the one on the left. The left side has a really small movement, and the sound from that is barely noticable when having my ear next to it. The one on the right however, seems to have alot of movement and creates the very noticeable sound.

After just unboxing and first applying a screen protector to the phone. The moment came to finally open it up. Unfortunatuly I was immediately suprised by the rattle of the screen, while being opened. While filming I had some issues reproducing with one hand. But at around 30 seconds, you can see barely any movement is neccesary for the rattle to occur. https://www.youtube.com/watch?v=kcQrrjJxNFE Does any one else experience this issue?

My screen seems to rattle when the keyboard is folded out. It's the first thing I noticed after I am finally done applying a screen protector. Is that the same rattle?

Nokia N900 and a HP Pre3. The cool thing about the Pre3 was that it was possible use just one hand to type if you wanted to.

What I was thinking, you could probably use the holder with the smaller gap while the keyboard is folded out?

There is also a variant in between the numbers posted, which has a thickness of 9-13mm. With the rounded corners this product sounds more like the description by Mosen. https://www.brodit.com/product.html?id=511308 Edit: I am however a little woried about the pressure on the edges of the screen. Would this create an issue over time?