Wow - the phone is not even delayed yet and the comments are already starting to get really aggressive. I would suggest: calm down, go outside, enjoy the weather and take a deep breath.
Fxtec is a small company with only a small staff. I would assume, they didn't hire someone for public relations. And since they are most probably very busy at the moment getting the phone ready for launch - they probably simply don't have the time right now to optimize communication. This might not be perfect - but it is quite understandable.
Everybody knew when they payed the phone, that shipping is planned to START Mid-September. So even if they would start to ship this Friday, this most probably won't mean every pre-order will be delivered next week (just to keep some feet on the ground).
Btw. I actually payed the first money for this project (respectively the Motorola keyboard mod) back in 2017 - and I am more than happy to wait two (or even four) more weeks and receive a well matured phone (although I cannot wait to finally hold a recent smartphone with a keyboard slider in my hands again). As long as the delay is reasonable, I think it is absolutely appropriate to give them the time to finish the final optimizations before release.