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  1. try a different cable. I had this issue with some other phones being extremely sensitive to what cable I used. My Pro1 works with 4 different heatunits I've tested on. Edit: I should also note that the usb-c port is a bit loose so in some cases, bumps will cause the cable to disconnect android auto. It could also be the cable at fault but it is my observation.
  2. comparing influenza vs corona virus is like arguing about black lives matter vs all lives matter. Both are deadly and we shouldn't discount either. Influenza at the least we have yearly vaccines to attempt to get ahead of while also having a better understanding in regards to how it operates. The coronavirus seems to be quite deadly with the global reaction to shut down ports, transit, etc appears to be effectively working to prevent the spread. We don't need any more viral outbreaks beyond influenza so the reaction I'd say is reasonably warranted. Both are bad. Focusing on Coronavirus doesn't discount influenza.
  3. just posting to saying that I also have a problem with the fingerprint scanner being too easily triggered by my palm. Specifically, trying to put the phone into my pocket usually results in 1-2 triggers from palm or other fingers due to location of the scanner as well as the shape/design. Previously was using the Pixel 3 and even before than the Moto Z2, the back side scanner is simply more accurate while the indentation prevents unintended scans. I'd even say a case would solve this but I can't find a case that fits well. I went and got a silicon case made for the HTC Pro and it was terrible as I'd have to cut it to open ports and once I tried it just got worse. If FXTec comes out with the case they promised then it'd be far better and could actually resolve this by creating a gap thus preventing unintended triggers.
  4. I usually go caseless and keep this phone in my right pocket so this fingerprint scanner gets triggered while holding it in my right palm. Essentially the fingerprint scanner useless when I pull it out of right pocket for this reason.
  5. Probably lunar New year. Try following up again and wait another week.
  6. Welcome to the club! I ordered back in April 2019 and finally received it this Monday! I'm sure production after lunar New year will start up again soon and they'll fulfill your order as they've gotten thru a bulk of the orders in the last month. I can't speak for them but my gut tells me you'll have to wait 1-2 months but if you reply to your order email, they'll give you a more solid estimate.
  7. I usually go case-less for all my phones but the difficulty of sliding out the keyboard due to slipperiness and curved edge has me looking for a case. If I read enough of this thread, it seems we were promised a case and we all got sleeves? 😞 nonetheless, something minimal is my goal. So far all I see is a 3d print, a handful of leather cases (waay too bulky), and I guess we're all triggering the fingerprint scanner simply by taking it out of our pockets or holding it in our palms 😮 Did I miss anything? Are there actual cases being made for our devices or are we all using HTC cases for our phones?
  8. The CDMA bands are supported but as you may have read in the messages prior, folks are finding that Verizon intendeds to decommission their CDMA services.
  9. I got Verizon working:
  10. Just got the Pro1 today and somehow got it working on Verizon based on the instructions here. Context: I have an existing account with Verizon. I've been swapping my sim to new devices for years. I've been carrying my sim from Droid Turbo, Turbo 2, Moto Z force, Moto Z2 force, Pixel 3 and now to the FXtec Pro1. Steps I took: Insert existing active sim from Pixel 3. Skip initial setup step to setup network Connect to wifi Update to latest update go to dialer enter *#*#4636#*#* Enable all toggles under phone 1 Set network to LTE only Restart It now shows it is connect to 4G. Data confirmed working. Web browsing, connected to Google account, downloaded apps. SMS sent and received MMS sent and received Call made and received Anything else I should be testing? update 1: Added clarifying information update 2: tested and confirmed call and SMS both ways update 3: test and confirmed MMS both ways. update 4: cleanup
  11. If your tracking seems "stuck" in HK for a long time, its likely at customs: Once it cleared, it registered as being in Alaska. I'm still waiting for it to reach California.
  12. mine cleared today and I got this message from fedex: Thus meaning that our devices were stuck in customs, not due to a viral outbreak.
  13. Order 1008X, USA, IGG Moto Mod Backer. Got my tracking number and shipment estimated for 1/29/2020
  14. I have no idea where it is manufactured but fyi, bleach kills everything. Ebola, HIV, everything. On another note, it looks like the coronavirus has an estimated 2 days lifespan so I guess waiting a month would do the trick. Likely it'll be dead by the team it reaches you due to shipping. Reference on Corona virus: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2863430/
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