electristan

If you don't want to cancel you should not. I do, so i did.

Just get another phone now and the see later what i do regarding the Pro1. This is more of a principal issue for me at this point. This Pro1 is a "nice to have" not a "need to have" so since i only really have negatives to think about the whole project, ill just walk away.

I did it just for you 😉

Requested a refund today. I have not enjoyed the journey these last few months with fxtec. The misscommunication, moving timelines, and defensiveness when called out on it instead of correcting have soured me on supporting them and the project. I will buy another (non-hardware keyboard) phone and hope the market receives more alternatives, or ill pick up a used one down the line perhaps. All the best to you all, hope you get yours for Christmas and it is worth the wait for you.

@Raksura i agree it would be a great help but giving consistint information is very hard to do for a startup, and to much is out of there control to give an estimate within a reasonable time frame. So i have been told numerous times. They can post to social media on the official account though to encourage sale daily, but keeping already paid customers up to date is to much to reasonably expect it seems. There seems to be a lack of interest or ability in providing this information, so one just has to wait and it will be a nice surprise when you receive the tracking/phone

@Popanz thanks a lot for the update, will be trying as well when mine arrives, but as you say there are a few major areas needing to be fixed before it's stable as a primary phone. And i agree, just to darn sexy to resist 🙂

How is it going with using Sailfish as a daily driver (if you are)? Any update on getting the Jolla store working, or Mobile Data? Those seems fairly keys first step.

@Parhelion have you had a chance to flash and if so how is it going?

Great news! When you say "It is not yet suitable for daily use" is there a list of working and non working areas? Just so have a better idea of the current status before future updates.

This was very informative and reasonable, thank you.

Very well said, and where i am at as well.

Found mine, so good 🙂

I guess that my expectations have been high. As Liangchen Chen is now focusing and deflecting with comments about them not being in control of Logistics (which you can control/mitigate by choosing the right carrier, and sending products in good time) and why give updates as people are calling us liars and demanding to much, instead of addressing the reasonable complaints people have (communication, slipping dates, removal of hardcase) I feel bad for Erik being left alone to deal with the community. I know he is in a difficult position with limited information. No blame on you. I

You are defending them, maybe not regarding communication directly, but even right above you are defending them in the fact that they are stuck in customs, and implying people expect delivery straight to tem. People expect when a company gives a launch date they have bought about risks and built in buffers and have they papers in order to meet that date. If there's a delay let people know and either give a new date you are sure of, or wait until you are sure then give a new date. They have fail at this multiple times, and do not need defending, they need to improve. Nobod

Fxtec are lucky to have so many people defending their shortcomings. That's the power of brands i guess.