> And then we don't see how many people have had success in their dealings with support, they don't come here to report. It's only the failures we get to see here.
Sure, but when we're getting to the point where I'm considering I may never see my device or my money again, and fxtec is plainly just not responding to old or new tickets, it's pretty scary. I just want a "sorry, we're missing some parts, we're on it" so that I know that there's life on the other side.
At this point, one needs to start considering that buying a Fxtec device is a bit like buying second hand. You get what