Leaderboard

I emailed support. They are going to send me a new screen assembly under warranty (they honored my two years and accepted my date of reception (Dec 10th, 2019) as the mark on the wall. Of course, it will be a long while before I get it (probably not until the Pro1x is ready would be my guess), but I have to say my experiences with FxTec CS have been excellent!

I'm on the Nov 15 update right now, I'm connected to my display using a USB-C hub and an HDMI cable and it works much more reliably than before. I used to get random disconnections and now it works like charm.

Screen is disconnecting from its connector. Which one? I don't know. Unplug, brush both plugs and sockets very gently with fiberglass brush, reassemble. Pins just oxidized, had the same issue and also very bad LTE signal, brushing connectors helped a lot.

During lockdown, we've had repairs go directly to staff addresses, since we all tried to work from home as much as possible. I have hidden the staff address in the first message. I'd advise looking at your tracking, or provide it to us in the original repair request.

(And for the few not reading Dutch, this is "United Kingdom")

(lineage-18.1-20211115-nightly-pro1-signed.zip on November 5 security patch installed smoothly using OTA ) ...But the reintroduced (early August) Accessibility / keyboard bug is not (yet) fixed.

some more pics

Thanks for replying! Unfortunately I do not have the international tracking number as I was advised to use the cheapest means possible when shipping the phone. All I can see is that it has left Estonia in the end of September - https://t.17track.net/en#nums=UA001938774EE I did send a copy of the receipt (that has the tracking number) as a reply to the support ticket after posting the phone. But I will send it again as a text, otherwise its tiresome to type numbers and letters one by one. Inside the box was also a reference to the support ticket (#10599) and description about pro