@arkenoi Unfortunately, much your negative review is unterstandable.
That said, many people used to be and still are absolutely happy with the very similar predecessor device, and so would I, if I wouldn't have abused it too much and, in trying to repair, while repairing the issue that needed repair, damaged it further in other parts, so I moved over to the Pro1X which does have its faults.
But there is still hope the happiness will yet come with firmware updates.
Other parts of your review seem to be just bad luck, as in case of a cracked screen without cause, this hasn't been