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Interesting! Pro1X and Pro1 have same battery model 5036108PLN but different manufacturer. Pro1: Dongguan Guoxia Electronic Technology Co. Ltd Pro1X: Shenzhen Kehuaxin Electronic Co Ltd Picture of my Pro1 when I opened it:

I think this is the easiest fix we currently know of. I personally haven't found other ways since that post (and alas, I have replaced my screen a few times since then):

Hello everyone, As times are very tough in the US right now, I requested a refund on March 17th, 2023 for the Pro 1X that I purchased from the website and not Indiegogo. There have been several back and forth emails with Francisco at Fxtec requesting exact information because my order number and link to the purchase on their website was not enough for them. I have now sent screenshots of my order on their website and am sadly considering going to the Better Business Bureau as well as HM Courts and Tribunals Service. I bought the Pro 1x in good faith and am not seeing that in ret

Yeah, this isn't from us... Confirmed with our support team and even Liangchen, this isn't how we respond to customers, and definitely not via text message. Please ignore.

What an odd, and oddly personal, text, especially to be anonymous. It may be quite accurate, but seems to be from the perspective of a lower down employee panicking as they get inundated with complaining emails. The oddest comment is the one about IGG being a pyramid scheme... it would only be a pyramid scheme if it promised a product (which would require new sales to pay for old orders), which it explicitly does not. Requiring funds from other sources because your logistics contractor changed the terms of the contract does not make it a pyramid scheme. Lol.

I got a text message (not email) so I don't know who it came from, but it said: "Listen Maya it's not like we never made the devices or tried to get them to you, but things are out of our control right now. They are taking them from the warehouse, inventory is a hot mess, we don't know who has what and we are seeing them pop up on other sites for way less and we can't stop it. We owe these people money and they don't want to wait to let us get things together. Indiego is a pyramid scheme and we never pretended it was different. We just thought things would go differently and we would be abl

Terms of Sale also state the following. The buyers are covered. I could have waited for the finance team to get in touch with me, but after 5 emails asking for proof of cancellation with no reply other than "I will pass that along to the finance team" I went the other route and contacted my credit card company. Fxtec has not case and can not contest the sale/charge when it's going on 2 years (for me) and they did not provide the product. Know your rights, and take control of your finances. Even as an IGG backer you still have a valid case for a refund.

@EskeRahn @Hook Agree with you both. It is a quid pro quo, and we also do encourage flashing different OS's, and beta firmwares from us should not void warranty. I've gone ahead and updated the Disclaimer. Please spread the word 🙂

I found an easy way to fix this from any ROM, without having to wipe userdata. tl;dr: Edit: Make backups. It shouldn't be necessary, but you never know! Flash the 2020-08-25 stock ROM, but skip flashing/wiping userdata. More info here. Let it attempt to boot (for a couple of minutes). It (very probably) won't ever get through it, because the userdata partition wasn't wiped. This doesn't matter, though. It does flash the touchscreen firmware, which fixes the unresponsive screen edges. Edit: I did not time it, but I think I let it sit at the boot logo for 2-3

Even though they communicate much more openly since a few days ago (which is good), their "careful" phrasing still leaves room for speculation about what is happening, of course. However that post from "Project owner" I quoted already above seems pretty clear to me: "[...] shops have obtained stock from our warehouse without our permission or knowledge. This action was taken by our warehouse in an attempt to recover a some of the outstanding balance that they are due to paid by us." (emphasis mine) and later: "We are told that 300 devices were given(sold) to the Japanese sh

Reading down the IGG comments a bit further, I come to the impression that this is F(x)tec's last stand. They're completely out of money. Their devices sit in Hong Kong with no clearance to ship because F(x)tec are unable to pay the bill. Pro1-Xs "appearing" on the market are due to Expansys acquiring devices as a way to obtain their payment. Probably, F(x)tec are at the point where the few shipments actually taking place are being paid from employees' revenue. What a mess.