resister

I've seen other people do this to get a basic acknowledgement. Its been two weeks since my request. I hope this is enough. @Erik My order is [Order #55486] (June 12, 2020) . I'm requesting a refund since I sent funds for a Pro-X. Although a time estimate would be ideal, I just need an acknowledgement that you received the request. Thanks!

when they go silent and no shipments is when i start to worry.

I wish there was some correlation to the order numbers and they wouldn't post 10-12 weeks on their website.. At this rate I wonder which I will get first, my pro-1 or pro-x 🤷‍♂️

Therefore, my 554xx number should be due in October(batch) or November (batch) at the latest? Which lines up with the 10-12 week estimation 🙂

So no answer on a true wait time (not the 10-12 weeks) ? I placed my order on June 12 2020 (Qwerty) for the USA.

Its the 7th. Anyone get anything in the mail? I ordered June 12

So their size disqualifies them as retailers? Forgive me for not understanding and discussing what seems reasonable. Retailers were prioritzed over IGG backers. "First come, first served" is a basic rule of business. More so in this situation. No one has displayed any envy. Just pointing out the lack of good business practices. Which as a customer, I think is legitimate. First time companies make mistakes. It would help if they took responsibility, apologized and said this will not happen again moving forward. I love this tech. This is an opportunity for them.