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Still waiting for my device


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I ordered my device last April.  I am still waiting with excitement for it.  It is  now mid November and nothing new on it.

 

I am very disappointed in just receiving it.  I know we have covid to contend with and all that but its been a long time and the company will give me no updated information.

 

I paid good money for it and would like to see it sometime soon.

Thanks,

Bob

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  • 3 months later...

I canceled my order a couple months ago and you said the money will be returned in a couple weeks.  Still no refund.

 

i am getting concerned if I am going to get my refund.

 

Thanks,

Bob

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7 hours ago, Bobbyr said:

I canceled my order a couple months ago and you said the money will be returned in a couple weeks.  Still no refund.

Let me try to tag @Erik in the hope he can find out what went wrong.

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On 3/11/2021 at 2:09 AM, Bobbyr said:

I canceled my order a couple months ago and you said the money will be returned in a couple weeks.  Still no refund.

 

i am getting concerned if I am going to get my refund.

 

Thanks,

Bob

I don't see any queries or orders that have ever been raised by the email address matching your community account. Could you PM me the case ID, or ping the email itself that you discussed the refund through?

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