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So much time have passed since I have payed for pro1 (#48416 from 20-th January 2020), but still no tracking info available.
After contacting support around 1 month ago, they said, that tracking info will be available "in the next couple of days", but status is still "Processing".
Now support is not even responding to emails. This attitude towards customers is simply bad.

I didn't issue a refund yet only because I really like idea of pro1's keyboard.
 

Edited by Ivan Raiskiy
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Just to let you know, there once was a note that said support tickets get bounced back to the end of the list with every new request on the same ticket, and they also said they'd have huge loads of mail to go through now with the Indiegogo campaign for the Pro¹ X going on. (Me, I've ordered my Pro¹ in September 2019 and I'm still waiting as it didn't make it into the latest batch of QWERTZ devices which were shipped this September and so I have to be patient for some more weeks...)

Edited by Rob. S.
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  • 2 weeks later...

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