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It is indeed sad news 😞 To my knowledge, if there is still demand for USB port repairs, I think we can order more. But there is a MOQ for it, so it just depends if our previous vendor still supplies this and if the demand is high. I'm able to provide the relevant schematics on a case by case basis. We do have a number of Pro1 parts still available to purchase/for repair: - Battery - Screen - PCBs - Camera - Connection cables - SIM trays - Fingerprint sensor/back covers Apart from these, we will need to see exactly what needs to be

That was very sad news, 😨 Will you get them at a later point? Wasn't The whole idea of the usb on a separate print that it should be easy to swap? If end of service, could you provide diagrams, so some handy persons could produce them, without the need of reverse engineering first? What parts are potentially available for the Pro1? If none/few it would be nice to know if we have to treat a Pro1 with the uttermost care as irreplaceable...

...if you want you can post me PM I have some C connectors for fx purchased approx one year ago

The global supply chains, especially for tech products, have been disrupted for years. How is it today? We have traced the path of a smartphone and show where delays still occur. [...] If the device is already manufactured, as in this case, the retailer can be happy about this. His supplier in the manufacturing metropolis of Shenzhen in southern China has the product in stock and only has to send it to Europe. Both sides have known for a long time: "Only" has been extremely relativized in the past three years. Because a lot has come together. Not only was there the impact of the ini

@Bob78 Good news, I just found a spare USB port from a previous RMA'd unit. If you'd like, I am able to reserve this one for you. Are you looking for replacing this module yourself or sending us the unit for repair?

Hi All, Thought I'd post my experience so far with the Pro1X on stock firmware. Want to see if others are finding it similar, and also give people an idea of what to expect when they get theirs. The Good GPS signal Stock ROM relatively clean and vanilla Camera is pretty good Keyboad (obviously, that's why we all got one) love having a hard keyboard again. On screen keyboard is good too Screen is bright Glass screen feels really nice. Very smooth and scratch resistant Performace is fine, I don't push my phone very hard, but haven't had any iss

They have given their all to this dream. It's been such a journey, but they have shown such character, it's been 4+ years of blood, sweat and tears...but it has been worth it, look how far they have come from the first prototype up until now...here is to another 4 years of successful phone deliveries..hurrah! hurrah! hurrah!

As harsh as it sounds, in retrospect, F(x)tec’s biggest mistake was to keep up the effort of delivering all promised devices to their IGG backers. That they tried (and are still trying) to get a device to any one who invested in the Pro1-X crowdfunding campaign is honourable, but, from a business point of view, it was the wrong decision. When it became clear that the SD835 could no longer be delivered, they should have declared the IGG campaign a fail, taken the money, and invested it fully into development of a viable successor of the Pro1, without committing to delivering any devices be

That was a terrible comment because it included the quoted sentence. I don't understand. What I do understand perfectly is that there are deal-breaking issues for many if not most buyers, but, for a fact, me, I'm using a Pro1 X for half a year now as the only smartphone I carry and I have everything more or less functional, so there *are* such regions and carriers, and that's why there *are* people who buy those used phones, pay good money, and leave good ratings, too. That's what my comment was about. For some time to come, there will be demand for the Pro1 X even if it doesn't work

I actually don't think this was a "backdoor" deal. The phones for supporters were put on palettes and sent to the Logistics warehouse to be sent out to backers in August. They also produced a limited run for Expansys Retail which were timed to go out and made available following shipment of the perks. What put a wrench in the works is that they hit a wall when a problem came up with their logistics contract. However, Expansys retail had received their units and proceeded to put them on sale (probably and agreed upon date that was supposed to be post-shipment) with only a minor markup from W

The risk is there. Still it remains to be seen. Depending on region and carrier, the Pro1 X is usable, and being the unique item that it is, it will remain desirable for a lot of people for a substantial time to come. Many want it for the keyboard alone and couldn't care less for the processor which also will be good enough in normal use for a long time to come. So in case you do get it, you will at least be able to cut your losses. Which might not be what one would wish for, but still a lot more than many other IGG projects turned out to be. Also, it is a complete wonder that F(x)tec ev

Sorry having to say so, but no. That's exactly what IGG is about and has been about right from the start. You're not guaranteed to get anything, neither a product nor a refund, no matter how huge a sum you paid and no matter what you might have had reason to believe. Hoping to eventually get your phone and then resell it (if you really don't want to make an attempt to use it) is probably still your best bet. I just sold the Pro1X I ordered in 2020, received in 2022, used for half a year as my daily driver and then replaced with another one with a different keyboard, for hardly less than I

We haven't released a new beta build yet. But we're still on track to release one soon.

Hi, I'm sorry to say but we've discontinued some hardware support for Pro1s. Unfortunately, we do not have any USB ports in stock for repair anymore. My best advice is to find a local technician shop who can help solder a new type-c port. Apologies again.