Waxberry

We have an internal OTA available which supposed to solve the Keyboard Losing issue and the sensor error issue. I need to someone to help verifying the fix of keyboard issue together. Please PM me if you are happy with offline test OTA. Thanks.

Thank you all for the feedback! Team is working on the fix for the keyboard unresponsive issue. It's quite random and cannot replicate easily. But we will do out best and solve ASAP.

The stock firmware has been certified, you need to re-lock the bootloader to make that activated:

Hello all, As we all know Pro1 has passed Google's SafetyNet Certification previously and we have everything completed. However, due to the units shipped so far has unlocked bootloader, the device will still shown as "Uncertified" despite we have passed the security certification. (For users intended to root the phone, installing Lineage OS and Sailfish OS, please ignore the remaining and no future actions needed.) For users to activate Google Pay, and other features that requires SafetyNet approval, please do the following procedures to re-lock the bootloader: - Upda

There were a few files Google required and we have provided everything already. Expect to have update early next week...

Passing safetynet does NOT equal to we can use Google OTA directly. I am afraid you got the wrong information.

Thank you @silversolver for your kind words! We certainly cannot go this far without the kindness from supporters like you. Thank you! We are also very very thankful for your support, patience and encouragement during the journey. Especially we are thankful for the trust and understandings community given us, in the time when things did not move as expected. Sometimes the easiest part of the process can cause issues, and unexpected accidents. But every time when it happens, we are grateful to have you on our back and encourage us to solve them. This means a lot to our team and this

Hello, Just want to give a quick heads-up regarding the upcoming hot fix for the first few bugs we discovered with the users who received their units. We have sent the test version of this OTA to some users and found a small display issue in setting after the test OTA, due to the cache updating after locking fingerprint. The issue has been solved and OTA will go live shortly and we target to release on November. The fixes are: - Certain 3G bands has been improved (mainly Band 5 and Band 8 WCDMA) and user no longer to tune network setting. Also improved performance under mob

As OEM perspective, there is different way working with FOTA suppliers and there is an option paying for no tracking and tracing. Adups has changed their service since last year and there should not be things under the table. If anyone has found any we will definitely raise the issue to them as this is not what we intended and not as on agreement.

This is not secret spyware. This is our OTA server partner. Also GDPR comply. Adups has been used by multiple OEMs and their record is reliable. I don't know why you called those spyware but if there is any problem you found or issues discovered, we can certainly resolve together with them. But if you think in that bad way simply because you don't know or don't heard about it that is not very responsible accusation and it did hurt our team. If you don't trust us DON'T buy it!

I have experienced those as well... , when we designed the internal I made USB board separately from main board. It's on a mini PCB so replacing it would be cheap as you don't need to change CPU, memory etc...

Updated the SFOS image to the latest 3.2

Pro1 is under an approval (final stage) from Google to activate security features. Once it's finished we will release an OTA to activate contactless payment. Everything has been submitted and we are awaiting.

I think it is very easy to put a conclusion such as "amateur" or "unprofessional" to anything doesn't meet expectations. From restaurant failed to cook a meal meets customers specific taste to train did not come in time. Anything can be unprofessional if it happens. But in reality we all know life doesn't always go as expected, there is no simple definition of professionalism but many many small factors. A simple conclusion like this can't take into account of every aspect but only show the original PoV over simplifies this world. But nonetheless I take the criticism. We probably in

I will leave this to be answered by Developers from Lineage OS. I think it would be very likely, as our Lineage OS developers are very well known and experienced. They have been of great support so I would hope at a certain time while the device hits a wider user group it would be likely to happen!

Yes that would be great. Many thanks

Kudos to Erik for taking video and Elysia for the demo. 🙂

The batch size will increase (quite rapidly) and we aim to deliver to everyone under batch 3. The reason of starting from smaller but gradually to much bigger production batch is purely on manufacturing perspective. As we are all aware of this product is much more complicated in production than almost any of the general smartphones nowadays. We have encountered about twice of the procedures than producing a normal phone. In general each production step/procedure has a successful rate. Before the production we could only estimate the rate and do the work carefully in order to mi

We are aware of the demand of Scandic-QWERTY layout. We will try to make it happen after current orders been fulfilled first. The procedure will be: Design layout - finish design file (for printing) - Calibrate printing, make sure letters are at the same position and position mark assigned on F and J correctly - Test printing - Production - Creating another SKU at factory - Onward logistics We could start with finalising the layout design first.

There will be Lineage OS as well, to run on Pro1 so there will be plenty choices for that. 😉

There is a know "bug": Under desktop, long press a key will launch app shortcut (quick launch apps) but short type will go to google search. However every time Google search is launched this way, the cursor will return to the left after user typed the first letter. This is the bug from Google Search app, unfortunately we have nothing to do with it. What we have considered is to have search for drawer when type under desktop, instead of launching Google Search.

In this thread, we'd like to invite everyone to share your experience with the apps you found useful, or particularly suitable for Fxtec Pro1. This could be (but not limit to) having extra functions by supporting physical keyboard; supporting landscape interface with a good way, etc. Please provide the reasons, and the source of app (if other than Google Play). Disclaimer: All the apps listed here are not affiliated with FX Technology with any aspect, unless stated. All point of view of team FX, or users are based on their personal views and experience with the app on Fxtec Pro1 and

Updated 18 Aug 2020: Updated flashable package to 3.3.0.16. Many thanks to Adam Pigg who has fixed many bugs and implemented many featured including fingerprint reader and encrypting user data, which will be available shortly. Another change for this package is after flashing, user will be on testing repository instead of devel, it's highly recommended for previous users to switch to. Disclaimer: This is the unofficial community build of Sailfish OS, and it's still work in progress and in Alpha state. It is not yet suitable for daily use. Flash at your own risk. If you wish to restor

Changed, thank you. 🙂

[This is a temporary page while we setting up the support page guild and host files on our server.] The Fastboot restoration file can be downloaded in here. ADD: A newer file for 20200825 can be found here Preparation: You need to have a PC and installed universal ADB driver. Completely turn off the phone. Download the firmware and unfold and copy all the files into the adb folder which installed with the driver. Procedures: Hold Volume down + Power key together, when the logo shows up, release both fingers. The phone should boot into bootloade