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  1. @FlyingAntero I will give it a try as soon as I get home, my coworker only has a flint and wheel lighter on hand I don't have too much hope because the dead area is very extended, but still, if it works even temporarily at least I can continue using the phone properly until they replace it under warranty
  2. Here are some screenshots of the touch reticle I've slid the fingers from the start all the way to the top bezel, they all stop in the same height both in landscape and in portrait mode
  3. I could try going back to stock rom but on top of the lost data, I would be still stuck on the same situation. If it doesn't work in the recovery, i think it's very unlikely it would work on stock (or even Sailfish or very other ROM) if it's hardware related. Moreover, the dead section doesn't rotate as the phone does, it stays in the same zone. @Doktor Oswaldo Yes, rotating the phone allows me to access the parts of the UI that were previously in the dead spot, but the location of the dead zone doesn't change at all😞
  4. Hello Imagine having waited for a really long time to get your phone adn, suddenly, the touch screen digitzer stops working. That's exactly what happened to me this morning. As soon as I woke up i could not interact with the quick toggles in the notification area, or swipe away some of the notifications. I managed to move around by using the arrow keys and with some effort, i got into developer settings and activated the touch screen reticle. The responsiveness stops at around the volume down button going up. I thought this was a sotware issue, rebooted a couple of times, nothing. Then when I got into the Lineage Recovery, i could not interact with the back arrow on the top of the screen. This is clearly a hardware problem, and it really saddens and angers me it happened spontaneously after I've taken a really good care of the phone and never dropped it, on top of the year long preorder waiting. mostly because I do not have a backup phone at the moment. I sent a mail to the support, I hope they at least reply, in the meanwhile, if someone has some suggestions on how to get it working PLEASE help me
  5. So Fxteam, would be possible to include this option in the next OTA update?
  6. i'm in Italy and using an Iliad sim right now. the nearest base station is about 50m from my home and my wifi access point right in front of me, holding the phone in landscape, this is what the recepion looks like.
  7. has the phone reception been horrible for you too? when I hold the phone the signal drops to 1/2 bars and the wifi instantaneously looses connectivity. when i'm in my car the phone periodically looses signal completely, probabily due to cell rellover, but it hasn't been an issue with any of my previous phones. @Waxberry is this a problem with my particular unit, or it's due to bad antennae position/engineering or a sofware issue not setting the gain correctly?
  8. hello guys, I finally got my Pro1, the experience has been pretty good, the camera aspect is well, serviceable, but the most annoying thing is the fingerprint reader registering inputs when you just hold and grip the phone in your hand when it's locked, leading to the dreaded "too many attempts, try again later" prompt. I think the proper fix (apart from not enrolling into fingerprint unlock) is to only turn the fingerprint reader on when the phone screen is on. The big question is: is there a way to disable the fingerprint reader from reading whatever it's placed on it when the screen is off?
  9. Got the stock assigned mail yesterday, preorder no #7xxx placed wayy back 3rd march 2019 from Italy still no tracking number tho, you guys are getting me pretty anxious and I really can't wait!😁
  10. Let me get this straight I can totally see why people are starting to get mad. Me in primis. I was on board since early March, but I do not care how far the delivery goalpost was moved, i just got a little disappointed but that's it. However, as soon as they confirmed a fixed date for shipment, I do expect tracking number starting appearing in the order's section of the first users the same day or least the following day. To this day, nobody got any tracking number or at least a confirmation of their order being included in the first, second or in the nᵗʰ batch. I totally understand that this is a startup making a phone from scratch, that this is not an easy thing to do and yadda yadda, but I really do want to assume this is a trustworthy startup, so I'm ok with waiting a few more days for even just a mail saying when the batch in which there is my particular unit is going to be shipped (obviously with customs, other delays and what not already taken in consideration), otherwise I'll just get my money back and buy a cheaper (and with more updated specs) Realme x2 pro since it's coming out in just a few days. Your communication strategy and PR experience is really a nightmare
  11. I just sent a mail their way, I do really hope they can reply, otherwise I'll start to consider the idea of cancelling my preorder, getting a refund to replace my almost dead as a doornail s7 edge with another cheap phone, keeping the difference in price for me and sticking with it for the next 3 years. I really was on board with this project, but their lack of communication (and the daily hype posts on their Facebook and Twitter accounts) is really tiresome and I think I'm starting to get some Moto Mod flashbacks.
  12. Another delay? Really? I'm surviving with my almost dead Samsung S7, and I'm in dire need a new working phone. Are there any official news about the preorder shipping date yet? I'm really starting to take into consideration the idea of canceling my early march preorder and buying a cheap phone with the refund instead, if the pro1 gets delayed into oblivion tbh
  13. Hi @Waxberry I've sent the mail a long time ago but I still got no answer and the preorder is still stuck for the USA version. I know you are very busy, but it would give me great piece of mind if you could please edit my order for the European Version instead as soon as possible. Thanks in advance! [attachment file=13946]
  14. Hi I tried to send an email but I got no answer I preordered the EU version, but on the Pre-Orders section in my profile it shows as F(x)tec PRO¹ Pre-order - USA Could you please fix this error? It would be pretty disappointing getting a phone I couldn't use after a long wait... Thanks in advantage!
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