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Pro¹ X – state of production and delivery


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21 minutes ago, zundappchef said:

I first ordered the Pro1 on July 28, 2018,

Not to quibble that it hasn't been too long, but I believe you mean 2019, not 2018.  ;-) 

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Production does indeed seem to be starting...  

Please stop. You made your points, there are people here who invested in this project knowing that, you are doing a disservice to the intent of the project and to those that have supported this f

In a casual conversation in Discord today, while helping someone with a battery problem, Casey provided some information on the shipping situation. Hopefully that means there will be  an update soon, 

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2 hours ago, asgeirrr said:

My Pro1 X arrived last week to Czechia with around 50% charge in black instead of blue but I am grateful to receive something.

Did you really receive black Pro1-X and not original Pro1 (snapdragon 835 chipset)? If it really is Pro1-X then it is weird that they produced also black back covers for Pro1-X. In addition to the color, the back cover of Pro1-X is little bit different than back cover of Pro1.

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1 hour ago, FlyingAntero said:

Did you really receive black Pro1-X and not original Pro1 (snapdragon 835 chipset)? If it really is Pro1-X then it is weird that they produced also black back covers for Pro1-X. In addition to the color, the back cover of Pro1-X is little bit different than back cover of Pro1.

My Pro1-X from Expansis is also black. I think they made a lot of those.

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6 hours ago, Hook said:

Not to quibble that it hasn't been too long, but I believe you mean 2019, not 2018.  😉

There was a choice of either blue or black in the campaing. They e-mailed me that they didn't have enough blue devices so they switched me to black. It has XDA logo on the back and a factory label saying Pro1 X 😉

Edited by asgeirrr
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Several posts on the IGG comments thread suggest QWERTY variants are out now. Remaining orders seem to be asked to choose between QWERTZ and scandinavian keyboard layout ... 😕

Edit: Has hit the discord channel too, now.

Edited by claude0001
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9 hours ago, kcsmnt0 said:

Anybody know if it's possible to swap the keycaps around, at least?

No we can't, it is a mat, sorry, but you can change what the keys actually return. I have for five years used a Pro1 qwertZ setup for qwertY (as I disliked the shifted qwerty) using FINQWERTY the nice open source work by @Anssi Hannula, and selected a Danish layout.

ADD: See below

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Can't find it back either. But I just checked: If you *carefully* lift the edge of a cap with a pair of tweezers, you can see the transparent mat below. So the keycaps indeed seem to be individual parts.

Not something that was meant to be user-customizable, but it does seem possible ...

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I do that on my old pro1

No problem with the key himself, it stills work today.  (but doesn't solve my keyboard problem, other story)

Sorry the picture is blurry but could be interessant to give an idea from the dark side of the pro1s keyboard...

Screenshot_20240904-151941_Galerie.png

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  • 2 weeks later...

@Mr.TvolaCZ, as of now, it seems there's still a slight chance to get the device delivered, see their latest update: 

How a potential time frame will look also depends on whether you backed the phone on Indiegogo or ordered it from their website; the above info is for Indiegogo backers. I was told by them the remaining website orders would ship after those (so there's still a tiny bit of hope I might yet receive my 2019 Pro1 order, changed to Pro1X later, some day, as some devices have actually been shipped over the past few months, and so I've still not completely given up).

(I also keep in mind that even if I do get the phone after all, there's still the open question of how much of it will even work, with chances ranging from dim to nonexistent to get the device repaired or replaced at that point.)

Refund options also depend on whether it's Indiegogo, which would mean no, there is no such option, or a website order, in which case you might request a refund, but it might not happen. For website orders, depending on someone's country's rules and regulations, one might be able to apply for a refund through one's credit card company, though.

Edited by Rob. S.
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  • 2 weeks later...

I was part of the preorder group, had several delays due to supply chain and chip availability, but never received my order. Customer service stopped responding to my inquiries by email. Are products still being shipped, and is there a support line other than the info email? If I can't have a phone I would like a refund.

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  • 1 month later...
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posted by FX Technology

Nov 8, 2024 • 5:55AM PST

Pro1-X Shipping Complete: Farewell and Final Thanks!

 

silxmuynatv9s1j3ehmo.png

Dear Pro1-X Backers,

We are excited to announce that all devices have now been shipped to backers who have submitted their forms! This marks the final milestone in a journey that would not have been possible without your incredible support, patience, and encouragement. We want to take this moment to express our deepest gratitude to each and every one of you. Your belief in our vision has made this project a reality, and we could not be more thankful for your role in this process.

Final Shipping Status:

  • Wave 1: 182 tracking codes have been updated on Indiegogo.
  • Wave 2: 67 tracking codes have been updated on Indiegogo.
  • Wave 3: 226 tracking codes have been updated on Indiegogo.
  • Wave 4: 262 tracking codes have been updated on Indiegogo.
  • Accessory Packs: 171 parcels containing screens, protectors, and other accessories have been confirmed and sent.

As we reflect on this journey, we can’t help but feel immense pride in what we’ve accomplished together. Creating a keyboard phone has always been a labor of love for us, and this campaign has been a tremendous learning experience. The road wasn’t always smooth, but your patience and unwavering support kept us moving forward every step of the way.

If you have yet to receive your device or accessories, or if for any reason you did not receive the form to complete your shipment details, please reach out to us at info@fxtec.com.

This will be our final update for the Pro1-X campaign, and we want to thank you once more for being such an integral part of this project. Whether you’ve been with us from the beginning or joined us along the way, your trust in us has been invaluable.

Thank you for helping us bring the Pro1-X to life. As we close this chapter, we look forward to new adventures and innovations.

Farewell for now, and thank you again!

Warm regards,
The Fxtec Team

__________

Resources

Stock Pro1-X Guides:

Alternative OS’s:

Socials:

Edited by Rob. S.
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Is there anyone here who hasn't received anything? I've sent several emails to info@fxtec.com from different addresses but I'm not getting anything back.

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2 minutes ago, Nikolai said:

Yay, original buyers from the website are getting officially ignored. Will try an e-mail again.

I'm indiegogo contributor instead.

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Just now, lxvd said:

I'm indiegogo contributor instead.

Well, my order will be five years old on the 20th, I was supposed to get the original Pro1 and have been side-graded to Pro1x, which were supposed to be sent out before any IGG backers. 

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1 minute ago, Nikolai said:

Well, my order will be five years old on the 20th, I was supposed to get the original Pro1 and have been side-graded to Pro1x, which were supposed to be sent out before any IGG backers. 

And they sold a lot of devices via Expansys, maybe including yours

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