EskeRahn
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Posts posted by EskeRahn
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Bummer, still moderation delay and no post previews or edits.
Although I realize order processing is way way way more important than the forum, I’d kinda hoped in the bank of my mind this downtime might be forum related.
Yeah, seems like cosmetics only, the functional issues moderating are still there ;-(
Other part of the site outside the forum has changed substantially though :-)
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Yes it does. It has to because it changes a lot. But it is on github https://github.com/tridactyl/tridactyl and does nothing evil with the permissions. Just a quick tutorial for you:
t to open a new tab. f to highlight links (and follow), gi go to first input (so a typical flow is tgoogle.com<cr>gu<searchterm>f).
But anyway thank you very much for testing!</searchterm></cr>
Pressing "t" does not do anything, but the G does go to end of page, so SOMETHING works. I haven't dug into what, just deactivated it, maybe I will play with it later.
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I don’t believe any major phone manufacturer would openly supply/sell service parts to the general public.I think some of us hoped FxTec was a little different than ‘any major phone manufacturer’ and WOULD openly sell service parts to the general public.
Unfortunately, Craig, this will require an entirely different process – part stocking and supply to be put in place. While the general user would very much prefer a worry-free, simple “ship and return” repair option – which is also the standard within the industry. As we are a newly established manufacturer, it is important for us to provide efficacious, reliable and quick service, to ensure the long term support and sustainability of our products.
Erik
EDIT: There were a misunderstanding here,they ARE going to offer spare parts, apart from the service. See the corrected statement here
Now that is REALLY bad news, and as others have said seems REALLY weird when Chen just yesterday(!) tweeted an image on how easy it is to take apart primarily with a screwdriver...And as others have said, I'm not sure it is even legal to require people to send it for authorized service for repair - even aPple have trouble getting away with tricks like that. In my book this is a HUGE blow to my perception of the company. ;-(SURE there could be some delay to get some parts, but you could simply let us (or independent repair shops) order them in advanced. Some parts I would like to buy from day one(!), and would not care if there were say three months of delivery time....
Especially the keyboard, the USB-pcb and the cable between the two parts, I do not expect to last ten years...
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For what I understand from what the birds say, that little nipple on the keyboard mat (at the closest to the user side) in the older prototypes is above a screw and it was necessary to take off the keyboard mat to get to that screw whereas on the newer ones that screw is not a thing somehow (can only guess at how the final version is implemented).
It does look like it would be possible to make the keyboard fairly easily replaceable if one could source the whole part of the phone where the keyboard is glued to, which holds not too many other things by the looks. Similar of how I’ve experienced replacing the screen in some phones (Lumia 730 is a particular one) where you can buy simply most of the frame of the phone with the screen attached and then transplant the boards etc there.
From he looks of the German keyboard it looks like the single screw in the middle is replaced by two at the sides, that are not beneath the keyboard.
Most of the things are not that likely to get worn, so the most interesting things as spares would be
Key-mat, click-mat, the flex-cable and finally the usb-pcb
Assuming we can get the battery and display from alternative sources.
Note that even the 3.5mm jack seems to have it's own pcb too, so they really thought about service.
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A juicy picture was tweeted: https://twitter.com/chenliangchen/status/1163524008471605249
I mirrored the picture: here http://www.matland.be/pro1shots/pro1exploded.jpg
From the shape of the keyboard mat we can tell it’s an earlier prototype (credit to Noir for pointing this out).
Looking beautiful I do think!
Nice, thanks
I noticed the suction marks on the display, but again this is the old model, and I believe he somewhere wrote it will be (even) easier to get into the new one. :)
(the part next to the display is shown top down)
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Erik-FX wrote:
To my knowledge, the keyboard layouts will not be interchangeable.
I see now that Chen Liangchen from F(x)tec posted this tweet:
He could mean that different TYPES of keyboards are not interchangeable, that is that US and German can not just be interchanged on the same device. Would be odd though. Or he could mean that they are not USER-intechangeable (That is: it would break warranty), and from his next post I assume that was what he meant.
Personally I would still like to have a few keyboards as spares, warranty or not....
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Of course this is all semantics. But if I am planning to do something, that means I intend to do it. Of course plans can change, but if I have something planned, that usually means I don’t make other plans that contradict those plans without canceling the first plan. Bahahhaa.
As not a native English speaker, I'm not into the finer details.
But in my vocabulary there is a clear difference between "I'm going to the party" and "I'm planing to go to the party", in the later case that could be pending a broken car getting repaired in time. So "intend" yes, but being aware of obstacles that might prevent it.
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For the screen brightness?.
Yeah
Look at this
And after that look here https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4038456/ or here https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4038456/
I tried to do a simple pencil-test (flipping a pencil quickly) at different levels of brightness, and it could look like they are using PWM.
The display is a Boe BF060Y8M-AJ0-7702 if you want to dig deeper. It is also used on the Elephone U Pro.
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1. Should we understand, that the will not be able to replace the worn-out keys?
2. If not, maybe You could say the number (not the exact amount of course) how much buttons have to be ordered? I’m sure that just the buttons are not so expensive (how much can it cost, 5€? 10€?) and some users would LOVE to order 1 or 2 pieces just in case if their keyboard wears out. I’m considering myself ordering some spare parts as for example 2 spare batteries, 1 spare screen, 2 or 3 flex tapes, one full spare keyboard – just in case if FxTec disappears from the market after a few months (nobody would like that, but let’s be honest, it can happen and nobody wants another paperweight just because the support for the 650€ device died after a year due to lack of orders).
The display we know is a 'standard' part from Boe, also used on the Elephone U, so that should be reasonably available.
We do not know the battery, but I can not imagine why that should not be a standard item too.
But the keyboard I too would like some spares, as I have no idea if it is going to be ten years before the next keyboard slider comes out...
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To my knowledge, the keyboard layouts will not be interchangeable.
Uh that sounds like a nasty blow. Could you elaborate a bit on that?
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Please note edit above!!
We should have focused on "planning", and not the "once that is", that should have been something like "if that will be"...
See the discussion over here
(these threads somehow ought to be untangled).
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Indeed, that is what we’re planning, Eske. However, as mentioned several times, a “plan” does not reflect a schedule or a guarantee. This is still very much a subject to the demand we receive for the specific keyboard layout.
And just to confirm again, while we are planning to have a Scandinavian keyboard layout, and we’re working on designing it, this might not realise if the demand for it is too low in comparison to QWERTZ and QWERTY. In any case, Scandinavian layouts wouldn’t be announced before the first batch of QWERTY and QWERTZ devices are shipped.
Erik
Thanks for the clarification, so a simple, though very unfortunate, grammatical error in the letter, that lead some of us to assume that it was decided, and not just planned. Too bad, but errors happens.
Do you have an estimated price for a keyboard bought later? And can we change it ourselves without breaking warranty? Will it require special tools like a heat-gun, or just screws?
This info really matters to people if they want to buy the device now, and change the keyboard to a Scandinavian one later if it becomes available, or they will have to wait and see if it becomes available before actualising their pre-orders.
If it WILL break warranty, is it possible to put already paid orders on hold, and not have it completed before it is decided what keyboards will be produced. I for one might consider that.
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One issue I did confirm though, which I am glad you mentioned, is that it still says “To be charged at a future date” for pre-orders which are placed now. This description will be removed for new pre-orders as we now take payments as soon as new pre-orders are placed. It will, however, remain the same for early pre-orders, as again, we didn’t take payments for those until 2 weeks ago.
This is not to split sticks, and is not a big issue, but it IS causing confusion that the order (not pre-order) says "charged at a future date", when I can see on my credit card bill, that it was charged a fortnight ago.... That COULD easily lead to doubt on whether they payment was duly registered as received in your system.
Had it just said "charged", it would be clear....
[attachment file=32140]
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The price will remain the same for anyone who has a pre-order. While we don’t yet know if we’re going to have a Scandinavian layout, as that requires a certain level of demand to be reached, should that happen and a user has an unpaid pre-order, they will be able to keep their original price.
Erik
Now I'm REALLY getting confused.... Does this mean that the reply sent August 9 countering a previous statement that it was cancelled was wrong (too)????
In the letter from this post it clearly says
"...once that is available"
and not e.g.
"...if that will be available"
(my emphasizing)
It even gave some indication of a time frame...
Could you please double check what is right and what is wrong?
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A small note to Firefox. It seems to be possible to install tridactyl on a mobile firefox.
Tridactyl is a vim controll plugin for firefox. Which allows a *complete* control of the browser from the keyboard. I hope this will work on the pro1.
Sounds like a medicine *LOL*
Tried it a bit and honnestly can't find head and tail of it, but it does 'something', requires a LOT of permissions though.
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[attachment file=32134]
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I see your point, but ask yourself this: is the keyboard alone worth 350 dollars?
In regards to the statement above; Yes I posted that message about the info desk telling me that they would provide a scandi version. Simultaneously they told me I would pay when scandi come available, not before.
Now they tell me I have to pay before (unless I want to pay a higher price), and that they MIGHT make a SCANDI. That kind of “misinformation” is what annoys me.
If it to me was not, I would not have ordered it. As simple as that…
But I do certainly agree with you that the information they provided to us around the Scandinavian keyboard is a mess.
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…maybe i am stupid but what is problem with landscape picture + keyboard? I am on photon Q and i dont have problem with approx 90% of apps. Yess some apps have problem in landscape mode – but it are apps like youtube go, bank app etc…in these apps are qwerty not needed
Lucky you with the 90%.... In my experience more often than not the apps I try out does not work in landscape, or does not use the landscape form, but just stretches the portrait layout leaving a lot of white-space and a lot of scrolling to use the app...
And I think you might have omitted the smallprints section:
Some apps I see no reason to include. e.g. apps for displaying video or streaming TV, or full screen games or similar that are naturally in landscape, unless they got some especially keyboard-friendly features,Also apps that has no substitutes should be omitted. (e.g. an app for your bank, some special hardware, national rail roads…).
The whole idea is for apps with multiple alternatives, to guide people towards those that works best on the Pro1.
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Your analogy to toyota and bently does not really work, because toyota would be xiaomi and Bently would be FxTec in terms of target customer numbers. But whereas Bently provides the utter most luxury for their customers for a premium price, Toyota does not. Which is fair. But now we have Xiaomi providing all the luxuries (except the keyboard) for half the price of the FxTec. THAT is the issue for me.
And you answered this yourself in the parentheses.... A completely crucial "except" that is the whole reason for the existence of this product.
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@eskerahn: Yes, it is normal for pre-orders to be a bit cheaper, but they NEVER said that was the case with the Pro1. They only said, that it was to ensure you get yours first. They never said it was at a lower price. And frankly, I don’t think anyone – including you – expected the phone to go even higher in price.
Well I actually DID expect it to go up! I have always seen this like a 'deluxe' version of a crowdfunded project, where they took all the risk of the development, and only asking for money when they felt sure they could deliver.
I'm confused on your question on the Scandi, as you yourself posted a reply from staff from August 9, that there WILL be a Scandinavian layout. Though from where to count these "several weeks" is unclear, but my assumption is several weeks after the shipment of the US/German version.
The rest is better answered by someone in the staff.
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Oh no. Now that that’s finally clear that it is supposedly coming out in several weeks. About the same time as the other devices should be shipping, right? But you Northerners are in an inconvenient position cuz if you don’t preorder now, you don’t know the price. This is actually unfair. @fxtec You should let the scandi guys preorder scandi, even if they have to wait longer for delivery. If it doesnt work out, give them the option for qwerty/qwertz/refund.Will it be possible to change the keyboard layout later on, meaning if the preoder is with qwertz? Would much prefert he scandi layout and tbh, wouldn’t even mind waiting for the phone a few more weeks.
I have 'escalated' these, asking for a staff reply. :)
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any source or official confirmation about the scandi layout? EskeRahn pointed out on several occasions that qwertz or qwerty should be quite usable for you guys.. i am personally totally fine with using an american layout on my Photon Q with qwertz Software setting. after a short while I know where all the symbols are hiding, and I type them without even looking at the print (which doesn’t match)
EDIT 2019/08/19 14:00 GMT
Yeah, there is an official reply, that can be found above in a mail to MortisAngelus from 9. August.Unfortunately this had a crucial grammatical error, it is "planning" we should have focused on... see this
I have adjusted the text in the image below
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I didn’t think the price was necessarily going to go up after pre-order, that is the first I’d heard of that. Most of what we’ve seen says its going to be 649. And everyone agrees its kinda expensive, but we’re willing to pay for it for the keyboard and understand the reason the price is high (R&D and niche market so not high volume).
But I really hope the price doesn’t go up immediately or else nobody else is gunna buy it. All the keyboard fanactics have already sent their money. There may still be a few out there who haven’t heard about this device, but not as many. So in order to keep getting sales and for the success of this company, I hope they don’t raise the price.
It is hard for us outside to know how they are going about all this, so we are just guessing. My guess is that as a startup their financing is limited, so I will not be surprised if the first batch produced is not much beyond the pre-ordered (plus spares for repair/swap). We can only hope that once people see the real stuff and it get some publicity, they will get an overwhelming number of orders in, but if not it is likely that later batches will be of smaller size and thus the unit cost price they have to pay for everything will be (even) higher...
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... I would imagine orders will be “processing” until the phones are actually shipped. However, I’m just guessing.
My guess too, but not optimal wording IMHO. o:-)
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If my pre-order is “completed” but order is at “processing” state, should I also write a mail?
No, that is totally normal, just like what the rest of us see. I guess you shortly will get a mail like the one I got a few hours ago quoted above :)
Sequence of order processing + issues with orders
in Support
Posted
Phew! That was a relief!! (You really got some of us worried there). Thanks for clearing things up. :-D
(Allow me to suggest to go back and make strikeout-edits of the wrong parts, with a link to the correcting post 32458, for any future readers of the thread)