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Pro¹ X – state of production and delivery


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15 minutes ago, uubi22 said:

Yes I did spam all over the place and got banned. 

Yes I am fedup, I just want some transparency for once as to what is going on. 

And a user-to-user forum is hardly the place to get info from the company....

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Production does indeed seem to be starting...  

Please stop. You made your points, there are people here who invested in this project knowing that, you are doing a disservice to the intent of the project and to those that have supported this f

Since I ordered my first Fxtec phone, a Pro1, in Sept 2019 (which also seems to become the one to arrive last...) I've read everything Fxtec communicated (plus every comment in this forum), including

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8 hours ago, uubi22 said:

Really, that looks dodgy as anything. 

Several on discord have gotten their pro1x ,only problems are with stock Android.

I can get the phone in a week or so, instead of waiting for the third year.

I've been waiting 2,5 years now and it looks like getting the phone is a gamble at this point...

I took the opportunity to look into the pdf files referred to that show a 15 million business with only 218000 vehicle cost made this year ...

I could be wrong, I could be right. I draw the line here and take my money to buy the phone I ordered 2, 5 years ago at half

the price.

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2 minutes ago, sweetcortex said:

Looks like the geniuses at F(X)tech probably sold their stock to Expansys for financial reasons and said F.U to their backers and buyers....they are crooks with no business sense, amateurs at best.

 

And you are slandering without supplying proofs, so unless you got those, I will find it suitable to call you a liar.

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4 minutes ago, sweetcortex said:

So FXtec has not:

- Provided False Advertisement of its product?

- Communicated poorly with its backers and customers?

 -Have a produced riddled with bugs?

 -Not provided the multi OS platform they marketed?

 -Not provided the HDMI capability they marketed?

- Kept backers waiting years for their phone?

- Provided a phone which has poor connectivity/reception?

- Provided a phone with a poor camera experience?

 

And you are superman come to save the day? 😂😭😂😂😂

 

And what has this to do with your slandering on the Expansys connection?
 

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3 minutes ago, sweetcortex said:

Solve those problems and ill even call you superman 😂😂😂😂

I predict FXtec won't 😭😭😭 

Well at the least it seems we can agree on it being almost a miracle if they manage to solve all issues by firmware,

But on the other hand I find it likely that they can improve or even fix fix some of them.

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While ordering my pro1x at expansys, their site stated 2 in stock, mine being 1 of them. By now roughly 10 hours later their stock of the 8gb 256gb blue is more than 10...

 

Please explain why orders on the site placed in 2019 to 2021 aren't being fulfilled when at the same time the Carrier supposedly in charge of distribution sells the phones one its website for half the price and within a week.

 

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1 hour ago, Stucadoor2 said:

Please explain why orders on the site placed in 2019 to 2021 aren't being fulfilled when at the same time the Carrier supposedly in charge of distribution sells the phones one its website for half the price and within a week.

That is a good question indeed, and the silence from F(x)tec on this is strange even by their standards of communication skills. I can imagine they are engaged in legal procedure against Expansys and their lawyers are recommending them to not publicly comment for the time being.

As I read, they did promise the regular IGG update before end of the month. Let's see what will be in there ...

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1 hour ago, Stucadoor2 said:

While ordering my pro1x at expansys, their site stated 2 in stock, mine being 1 of them. By now roughly 10 hours later their stock of the 8gb 256gb blue is more than 10...

Slightly off topic:

Faking low "in-stock" numbers is a common technique to sell goods (of any kind, both online and offline) by creating a feeling of "it's-now-or-never" among potential buyers. 

I would guess this is just common practice for expansys (as it is for many of their competitors) and has nothing to do with the Pro1-X specifically. 

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5 hours ago, sweetcortex said:

So FXtec has not:

 -Have a produced riddled with bugs?

- Provided a phone which has poor connectivity/reception?

- Provided a phone with a poor camera experience?

I won't comment on the other statements, but (as an owner of Pro1x having used it for about 2 months now), I can comment on those listed above:

- I don't see so many bugs, and the few I observed have acceptable workarounds (yes, I'd like to get those bugs still fixed, of course, but no, I wouldn't call the phone "riddled with bugs").

- I haven't observed any issues with connectivity / reception - on places with poor mobile signal (yes, I tried using it on such places), the behaviour is well comparable to other phones (Nokia E7-00, BlackBerry Q10).

- I haven't observed anything like 'poor camera experience'. Yes, the default camera software (apparently from Qualcomm, i.e. the CPU producer - at least guessing from the name Snapdragon Camera clearly derived from the CPU name) isn't the most advanced camera software, but it still produces very reasonable pictures and users may use a different (better) camera software instead.

Edited by xhajt03
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I don't use it often, but the forum ignore feature is nice.  I can see a certain someone is generating a lot of posts, but I don't have to read them, having figured out that this person never posts anything new nor engages in discussion. 🙂

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6 hours ago, xhajt03 said:

- I haven't observed any issues with connectivity / reception - on places with poor mobile signal (yes, I tried using it on such places), the behaviour is well comparable to other phones (Nokia E7-00, BlackBerry Q10).

Glad to hear. But others have reported issues, Not all providers uses the same bands, So my guess would be that some bands though technically supported by the Pro1X does not work as well as the ones your provider uses.

Do you know which bands your provider uses? If so, we could calm users with providers using the same bands, that they can expect the reception to work well there.
Here e.g. a list for European providers
https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Europe
Where I can see that here in Denmark my current provider ("3") uses bands 7 and 38.
(I live about 500m from a cell tower with no blocking buildings, so though the reception is good, I can not reasonably claim anything on the network strength from that)

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1 hour ago, EskeRahn said:

Glad to hear. But others have reported issues, Not all providers uses the same bands, So my guess would be that some bands though technically supported by the Pro1X does not work as well as the ones your provider uses.

Do you know which bands your provider uses? If so, we could calm users with providers using the same bands, that they can expect the reception to work well there.
Here e.g. a list for European providers
https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Europe
Where I can see that here in Denmark my current provider ("3") uses bands 7 and 38.
(I live about 500m from a cell tower with no blocking buildings, so though the reception is good, I can not reasonably claim anything on the network strength from that)

I don't think that such a comparison among networks makes sense. I have no objective measurement and I expect that the same is true for people having issues. It isn't clear whether the problems observed are due to issues with particular devices, particular bands or even configuration of the particular mobile network (yes, there are many other differentiating factors apart from just the network bands / frequency). It isn't clear what is being compared - voice quality? Data speed? Ability to connect to the network at all? ...? I just provided my subjective experience based on comparison with subjective experience with other mobile devices. If anybody wants to conclude anything from my mobile network operator - I use T-Mobile in the Czech Republic (which has network sharing agreement with O2 Czech Republic, although I believe that the agreement covers more than what is suggested on the referenced Wikipedia page).

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11 hours ago, sweetcortex said:

So we have a family of crooks who all stick together to defend this catastrophe

Defend? There's just facts to be told when people spread FUD who don't even use the phone. Your energy would be much better spent in helping your friend in either making good use of their phone, which is often possible, as has been proven many times here already, or to sell it for a good price, to one of those who have a view less prejudiced than yours and want such a phone (and maybe don't want to buy at Expansys, either). 

And however distorted your views on that matter may be, you should be sane enough to be able to realise that it's the "crooks" here that still let you hate freely in this forum although they could have long since banned you, which any other manufacturer's forum would have long since done... 

Edited by Rob. S.
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On 10/14/2022 at 10:06 AM, EskeRahn said:

I have the same suspicion, when something is sold very cheap, there usually is something fishy involved. I paid using PayPal, so I can get my money back if ExpanSys never delivers. Well we will know in a week:

Screenshot 2022-10-14 100533.png

Current status, sound fishy, as they claimed plenty in stock when I ordered, and also claims in stock currently (and when clicking the link)...

Untitled.thumb.png.68a2a156ff2136e700d2f1e4e21ce739.png

 image.png.497bf0a42c79fa76eb834771e0a2bb36.png
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23 minutes ago, EskeRahn said:

 

Current status, sound fishy, as they claimed plenty in stock when I ordered, and also claims in stock currently (and when clicking the link)...

Untitled.thumb.png.68a2a156ff2136e700d2f1e4e21ce739.png

 image.png.497bf0a42c79fa76eb834771e0a2bb36.png

The automated system says that while awaiting input from the folks who pick, package and ship.  There are no people available outside the hours of 8am-6pm M-F Hong Kong time.  You will probably see this change somewhere around mid-day Monday HK time.  People who ordered on Discord saw this, as did I.  They received theirs. 

Mine is sitting in Memphis, TN right now because for some odd reason customs decided I must be an importer and I'm in a paperwork mess trying to convince them otherwise.  I'm wondering if Expansys mislabeled.  This one came straight from HK to Memphis, when usually these come Anchorage to Memphis, so maybe it's just that the customs folks in TN don't know what they are doing.   I have communications in to everyone and no one does anything on the week-ends.  Just my luck. Lol.

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On 10/14/2022 at 10:23 AM, EskeRahn said:

Has anyone tried that and actually got it?

ADD: I just tried, And we will see if something arrives, and if it arrives, I will ask FxTec if the serialnumber matches one of those that should have been sent to backers - confirming my suspicion that Expansys has 'appropriated' our devices and are fencing them off online ....

Unfortunately, this seems to be very similar situation that Jolla had with  crowdfunded tablets back in 2015. Jolla had some financial issues and was not able to pay already produced units to the manufacturer. Then manufacturer decided to sell the tablets. Jolla tried to buy some units back but was able to get small batch to the backers.

https://reviewjolla.blogspot.com/2016/02/jolla-tablets-in-china.html?m=1

https://blog.jolla.com/jolla-tablet-closure/

Hopefully F(x)tec can either produce more units or get phones back from Expansys. 

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Hmmm... Today I got a note from Expansys HK that my order was on hold as my region (Germany) was outside their "service region / country"; they're requesting me to acknowledge that duties/import taxes would be on me and to pay an additional HK$550 (70 €) for shipping. Did I take a wrong turn there somehow when I ordered?

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33 minutes ago, Rob. S. said:

Hmmm... Today I got a note from Expansys HK that my order was on hold as my region (Germany) was outside their "service region / country"; they're requesting me to acknowledge that duties/import taxes would be on me and to pay an additional HK$550 (70 €) for shipping. Did I take a wrong turn there somehow when I ordered?

Explicit confirmation that duties/import taxes are on you shouldn't hurt, because that's always the case in situation like this one. Requesting additional money for delivery on top of what they asked when taking the order is very strange at best, especially if they already did deliver to the same "region" recently (at least on behalf of FxTec if nothing else, because my "region" is hardly different from yours from their point of view).

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16 minutes ago, xhajt03 said:

Explicit confirmation that duties/import taxes are on you shouldn't hurt, because that's always the case in situation like this one. Requesting additional money for delivery on top of what they asked when taking the order is very strange at best, especially if they already did deliver to the same "region" recently (at least on behalf of FxTec if nothing else, because my "region" is hardly different from yours from their point of view).

Right, but in my original order they hadn't added anything for shipping...  

And they seem to be correcting even the shipping fees by supply and demand; while @EskeRahn paid HK$450, for me it's now 550? (I now went through the whole process again, placed a new order with HK$450 shipping and requested to cancel the one that's on hold...) 

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