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Pro¹ X – state of production and delivery


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3 hours ago, mawi said:

Order from September 2019

Hey, I thought I was the only one left with an order dating back as far as September 2019 😄 

3 hours ago, EskeRahn said:

So I guess we can conclude that batch 1 is US qwertY, and other layouts are in batch 2.

Or maybe destination region? There's no tracking info for mine (September 2019, qwerty) yet – which is supposed to go to Europe...

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Production does indeed seem to be starting...  

This just came in for those who ordered on the web:  

Next week should be the start of production according to the newest IGG update 🙂  

Posted Images

OK, so I couldn't contain myself and asked the support for batch and got a reply it's in first and shipping should commence in the next few days.

My contribution ID <150, October 2020, Pre-Early Bird Perk, standard QWERTY keyboard.

Edited by aquaz
messed up the date
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39 minutes ago, aquaz said:

My contribution ID <150, October 2019

After all that time it's more than understandable that we get confused about the exact year 😉, but I guess that should read 2020, as that was the year the Indiegogo campaign started?

Anyway, good to know that notifications for first batch shippings are still coming up, and good to know that there definitely are a whole lot of IGG backers already in batch 1, too!

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Just to eleminate the "website orders first" rumor from IGG. I'm confirmed batch 2 and ordered Dec. 2019. However, Im fine with a few more weeks.

[Order #467xx] (December 30, 2019)

  • Upgrade package : Option 2: Sapphire Blue 8gb ram

  • KB layout: QWERTZ for Germany

  • Pre-installed OS: Android OS

  • Destination: Germany, Europe

 

So either the orders are grouped by countries for cheaper container shippment or production has been grouped by KB Layout, Colors (Black/Blue).

My guess is its about the shippment. Because printing different keyboards shouldn't be a thing in a modern factory.

Edit: Colors can't be the reason as there was a production update photo with blue ones. Engraved however.

Edited by Humbelum
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I ordered via the IGG campaign (#1874) and purchased the pre-early bird 256 GB perk, with a QWERTY keyboard, no engraving, and switched from LineageOS to Android. I am located in the US.

It appears some orders from batch 1 are arriving in the US now. I haven't inquired as to what batch my order is in, but I have not yet received a shipping notification, so I assume mine is not in batch 1.

That being said, the number of confirmed orders I'm seeing is rather small for a 707-unit batch. It's possible that my order is indeed in batch 1 and it's simply shipping slowly. If that's the case, I hope the slow dispatch of batch 1 it doesn't impact the timing of shipments from batch 2.

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I ordered Pro¹X: 256Gb/8G black, qwerty, via web site at the 17 April 2021 with order number 58xxx . Just ask support and they inform me that I'm in Batch 2 and to wait for tracking code mail after 2-3 weeks from now.

My current phone is Nokia 8 Sirocco, 4 years old. Last year change battery hoping to receive Pro¹X soon. Thanks to God that my old Nokia 8 Sirocco still work good ...

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36 minutes ago, EskeRahn said:

We just on IGG have had one reporting shipping info on a qwertZ and one to Austria, so my theory was wrong.

Mine is a QWERTY unit coming to Hungary (e-mail has arrived today around 10am but not count me twice as I have already wrote in the forum 🙂).

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1 hour ago, EvilDNA127 said:

Seeing the igg orders start to be sipped has caused that irritated feeling, that I thought I had completely quashed, start to reer its ugly head again.

I do not see any order in how Expansys/Fedex process the orders. And as they seem to be doing it so slowly, they might have the Batch 2 in queue also before finishing shipping Batch 1....

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23 minutes ago, EskeRahn said:

I do not see any order in how Expansys/Fedex process the orders. And as they seem to be doing it so slowly, they might have the Batch 2 in queue also before finishing shipping Batch 1....

Yeah, I was kind of thinking Fxtec dropped the units off at the shipper with no direction on what particular units should go out first, thus causing them to not fulfill their promise of getting the pro 1 replacements out before the igg pledges.

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1 minute ago, EvilDNA127 said:

Yeah, I was kind of thinking Fxtec dropped the units off at the shipper with no direction on what particular units should go out first, thus causing them to not fulfill their promise of getting the pro 1 replacements out before the igg pledges.

Well the difference in delivery between first and last within batch one was likely expected to be in days, so hardly worth the trouble, to split it further. As so many times before this project was hit by unexpected delays, this time of the shipping out being slow..... The main point is that all the old orders should be handled in the first batch, so handled before the majority of the IGG perks. I doubt that FxTec has any influence on how Expansys/Fedex handle stuff in their queues, including the order. Most likely they handle stuff from various sources to the same country/region collectively, and not each parcel independently.

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8 minutes ago, EskeRahn said:

Most likely they handle stuff from various sources to the same country/region collectively, and not each parcel independently.

To be this slow I would guess they are filling the last little gaps in a container full of other stuff with phones.  Two working weeks and still less than 100 reported sent is pathetic but Fxtec have obviously done their bit as it is happening.

As someone who ordered a couple of days from the original IGG end date I should be near the end of batch 2, which at this rate might arrive in time for Christmas.  At least Ubuntu will be ready by then!

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2 minutes ago, Stucadoor2 said:

Could it  be that the alphabetical order  of last names Is the order in which our phones are send?

Mine starts with R which may explain why I'm in batch 2 while ordered February 2020.

We do not know how big a part of batch 1 FedEx actually have processed yet. So we could still be in Batch 1 without knowing..
In the 'voting' less than a score has 'voted', and similar numbers posted on IGG (of whom some can be the same) so likely only a fraction of batch 1 have got the mail yet.

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14 minutes ago, EskeRahn said:

We do not know how big a part of batch 1 FedEx actually have processed yet. So we could still be in Batch 1 without knowing..
In the 'voting' less than a score has 'voted', and similar numbers posted on IGG (of whom some can be the same) so likely only a fraction of batch 1 have got the mail yet.

I ordered March 2020, support has confirmed mine is in batch 2. Last name starts with R so the alphabetical by last name theory is possible.

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2 hours ago, Stucadoor2 said:

Could it  be that the alphabetical order  of last names Is the order in which our phones are send?

Mine starts with R which may explain why I'm in batch 2 while ordered February 2020.

Definitively no.

I am one of the very first perks and received an email from FedEx today (and also from IGG since then) that my phone is being sent.

My last name starts with V anyway. 🙂

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2 minutes ago, EvilDNA127 said:

Random it is! 😑

Yes, it seems to be somewhat random.

As far as I saw in one of their previous updates, there was a big box... inside big box, there were smaller boxes ("middle" box), and inside smaller boxes, there were individual Pro1-X boxes...

So I think it depends on the order the middle boxes were opened which may happened from top to bottom but may not evenly at every rows... but that is only a guess. 🙂

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My guess is, as I just wrote here, too, given that I now have received tracking info for my Oct 2020 IGG order (8/256 GB QWERTZ), but not yet for my Sept 2019 Pro¹ order (changed to 8/256 GB QWERTY Pro¹X), that they tried, at least roughly, to sort orders/perks into those two batches according to order/backing date, but didn't care for any specific order within the batches, as that would make just a few days difference anyway even in the worst case. Also, as some already said, F(x)tec might have no influence anymore on the sending order once Expansys/FedEx has taken over a pallet/container...

Edited by Rob. S.
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3 hours ago, Rob. S. said:

but didn't care for any specific order within the batches, as that would make just a few days difference anyway even in the worst case. Also, as some already said, F(x)tec might have no influence anymore on the sending order once Expansys/FedEx has taken over a pallet/container...

...or simply FedEx has messed up intended delivery order by disassembling big package and opened smaller packages in a different order.

Anyway, F(x)tec may have thougt shipment of the whole batch to be quicker, maybe there is a huge workers shortage.

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