Jeffrey 4 Posted May 16 Share Posted May 16 Hello all, after 3 years I have received my phone, ordered January 2020. I received an email saying that my order was completed, before that, I filed to be reimbursed. No tracking number were provided, just an email saying my order was completed. I received the email about 2-3 weeks ago, I’m also located in New Jersey. 1 1 Quote Link to post Share on other sites
VaZso 1,949 Posted May 16 Share Posted May 16 Latest update on IGG (here) Quote by FX Technology May 16, 2023 • 12:33PM 1 hour ago Pro1-X - May Update Dear Pro1-X backers, Shipping We are still working on resolving to ship all Pro1-X, and we are now in the process of transitioning our stock from our current shipping partner in Hong Kong to a new logistics partner who will be responsible for fulfilling the devices to all our customers. We hope this process will move along quickly to ensure everyone will receive their devices in the next month. OS developments We hope you are having an enhanced experience with your Pro1-X and enjoying LineageOS 20, with improved performance, new features, and bug fixes. If you are experiencing any issues, please feel free to comment on the XDS form - https://forum.xda-developers.com/t/official-lineageos-20-for-pro1-x.4543997/page-6#post-88464497 Finally, our dedicated support team is available to help you with any further inquiries regarding your order, shipping, delivery, or technical support. Feel free to contact us at info at fxtec.com Thank you for your support and patience! Team Fxtec 🙂 3 2 Quote Link to post Share on other sites
claude0001 1,118 Posted May 16 Share Posted May 16 (edited) 8 hours ago, VaZso said: OS developments We hope you are having an enhanced experience with your Pro1-X and enjoying LineageOS 20, with improved performance, new features, and bug fixes. It's really hard to interpret those lines differently than that further development of stock Android (on which all alternative OS's rely on in the end!) is essentially off the table. Bad news for anyone who hoped for updated driver modules or firmwares that would fix network reliability issues. This is the second month in a row with no news whatsoever on in-house software development or bug-fixing (after we've been in "the final sprint" for an OTA since November or so). Do not get me wrong: Yes, it's great that we have LOS 20.0. But that's a community effort. In my understanding, F(x)tec has as much to do with LOS 20 for the Pro1-X than Google has with the respective ports for the Pixels ... Correct me if I am wrong. Edited May 16 by claude0001 1 Quote Link to post Share on other sites
PoongZY 13 Posted May 16 Share Posted May 16 Maybe we can ask the dedicated support team? 😂 1 Quote Link to post Share on other sites
VaZso 1,949 Posted May 16 Share Posted May 16 1 hour ago, claude0001 said: It's really hard to interpret those lines differently than that further development of stock Android (on which all alternative OS's rely on in the end!) is essentially off the table. Bad news for anyone who hoped for updated driver modules or firmwares that would fix network reliability issues. Right, and we really need the "stable version" of stock OS which has all basic functions working. Maybe we don't really need google certification (correct me if I am wrong) which is one of the most expensive part of the process but we need improved kernel modules / firmwares to make Pro1X a usable phone. Basically, Pro1 works really well using LineageOS and I would be happy to have a similar state of Pro1X - I don't need stock Android but without updated modules / firmware, this phone will not have 100% functionality and only F(x)tec has chance to improve these parts. 1 Quote Link to post Share on other sites
raymo 138 Posted May 17 Share Posted May 17 Agree with you, I haven't received the pro1x yet but I'm afraid about reported connectivity problems, especially if it means hardware or firmware problem. I'm not very interested in a keyboarded brick, wich means I will have to dismantle it completely to see what happens. Without guarantee but for the sake. 1 Quote Link to post Share on other sites
Stucadoor2 31 Posted May 19 Share Posted May 19 I received a phone today, a phone, not the phone I ordered and paid extra for to upgrade it. I received a black qwerty 6gb ram 128gb rom, while I ordered and paid extra for a Sapphire blue 8gb Ram 256gb Rom. I haven't opened it, send an email to fxtec and await their response. After 3 years I finally got the wrong phone.... 2 Quote Link to post Share on other sites
EvilDNA127 31 Posted May 20 Share Posted May 20 4 hours ago, Stucadoor2 said: I received a phone today, a phone, not the phone I ordered and paid extra for to upgrade it. I received a black qwerty 6gb ram 128gb rom, while I ordered and paid extra for a Sapphire blue 8gb Ram 256gb Rom. I haven't opened it, send an email to fxtec and await their response. After 3 years I finally got the wrong phone.... That really doesn't give me any warm fuzzies. Still waiting in my case, I guess I'll wait longer and be less surprised should the wrong one show up. 2 Quote Link to post Share on other sites
Hook 2,541 Posted May 20 Share Posted May 20 6 hours ago, Stucadoor2 said: I received a phone today, a phone, not the phone I ordered and paid extra for to upgrade it. I received a black qwerty 6gb ram 128gb rom, while I ordered and paid extra for a Sapphire blue 8gb Ram 256gb Rom. I haven't opened it, send an email to fxtec and await their response. After 3 years I finally got the wrong phone.... I would open the box and double check. They are using the old Pro1 boxes and, yes, mine had the right label sticker identifying it as a blue 8/256. But I wouldn't be sure that couldn't get mixed up. Opening the box won't affect being able to return it, and maybe when it turns out to really be a black 6/128 it will be doubly disappointing, but with the shipping chaos, I would want to check. Wrong phone or wrong box? 2 Quote Link to post Share on other sites
guss 4 Posted May 20 Share Posted May 20 I have just recived me phone, ordered th 4 of march 2020. I ordered for an pro1 and i ask to changed for an AZERTY pro1X, but i recived a QWERTY ... for me that's right, i have a real physical keyboard 1 Quote Link to post Share on other sites
atarunomiko 1 Posted May 22 Share Posted May 22 Purchased 2 units on April 19, 2022 but still waiting for delivery. If there's already a thread for this please feel free to move this or point me to it. Thanks! 1 1 Quote Link to post Share on other sites
EskeRahn 5,052 Posted May 22 Share Posted May 22 4 hours ago, atarunomiko said: Purchased 2 units on April 19, 2022 but still waiting for delivery. If there's already a thread for this please feel free to move this or point me to it. Thanks! Unfortunately many are still waiting, some that bought years before you... 2 Quote Link to post Share on other sites
Stucadoor2 31 Posted May 23 Share Posted May 23 On 5/20/2023 at 5:05 AM, Hook said: I would open the box and double check. They are using the old Pro1 boxes and, yes, mine had the right label sticker identifying it as a blue 8/256. But I wouldn't be sure that couldn't get mixed up. Opening the box won't affect being able to return it, and maybe when it turns out to really be a black 6/128 it will be doubly disappointing, but with the shipping chaos, I would want to check. Wrong phone or wrong box? I opened the box and as it says on the back and on the shipping slip it's a black 6/128. So it's not the updated one I ordered and paid extra for. 4 Quote Link to post Share on other sites
Slion 1,184 Posted May 24 Share Posted May 24 (edited) 8 hours ago, Stucadoor2 said: I opened the box and as it says on the back and on the shipping slip it's a black 6/128. So it's not the updated one I ordered and paid extra for. Yeah everyone who actually spent more on that project by purchasing the extras is bound to be extra disappointed instead. I'm pretty sure they have no plan to deliver the spare parts for instance. Edited May 24 by Slion Quote Link to post Share on other sites
PoongZY 13 Posted May 24 Share Posted May 24 2 hours ago, Slion said: Yeah everyone who actually spent more on that project by purchasing the extras is bound to be extra disappointed instead. I'm pretty sure they have no plan to deliver the spare parts for instance. I wonder they had enough spare parts for fulfillment and warranty or not. Quote Link to post Share on other sites
Acurus 15 Posted May 30 Share Posted May 30 Exactly 3 years ago I ordered the phone via webpage. Still waiting and waiting and waiting ... 1 1 Quote Link to post Share on other sites
david 844 Posted Wednesday at 05:35 PM Share Posted Wednesday at 05:35 PM On 5/24/2023 at 2:10 AM, Slion said: Yeah everyone who actually spent more on that project by purchasing the extras is bound to be extra disappointed instead. I'm pretty sure they have no plan to deliver the spare parts for instance. I've been away for years. Does this mean we won't get the extra batteries/screens ordered and paid for? 1 Quote Link to post Share on other sites
Hook 2,541 Posted Wednesday at 06:19 PM Share Posted Wednesday at 06:19 PM 42 minutes ago, david said: I've been away for years. Does this mean we won't get the extra batteries/screens ordered and paid for? No, I don't think so unless there is a complete collapse, and I don't think there is much evidence for that. I think the parts exist. They were set to be shipped after the devices were all shipped. But until the shipping problems are resolved, can't predict any timeline. 1 Quote Link to post Share on other sites
david 844 Posted Wednesday at 07:54 PM Share Posted Wednesday at 07:54 PM 1 hour ago, Hook said: No, I don't think so unless there is a complete collapse, and I don't think there is much evidence for that. I think the parts exist. They were set to be shipped after the devices were all shipped. But until the shipping problems are resolved, can't predict any timeline. So not all the Pro1X phones have been shipped yet? 2 Quote Link to post Share on other sites
Hook 2,541 Posted Wednesday at 08:38 PM Share Posted Wednesday at 08:38 PM 36 minutes ago, david said: So not all the Pro1X phones have been shipped yet? No. No one knows for sure all the details, but they are switching shippers from Expansys. My best guess (and it is just a guess) is that although they had a contract with Expansys to ship, the phones were so late, with prices having been driven up during the pandemic, that Expansys insisted on more money than the contract called for. We don't know if that was a breech of contract by Expansys or if there was a clause allowing that under "dire circumstances" or whether there was a disagreement on what was allowable. Who knows what the legal challenges are here. So it will take time. But, again, I don't have any solid source of information. 2 Quote Link to post Share on other sites
david 844 Posted Wednesday at 09:51 PM Share Posted Wednesday at 09:51 PM 1 hour ago, Hook said: No. No one knows for sure all the details, but they are switching shippers from Expansys. My best guess (and it is just a guess) is that although they had a contract with Expansys to ship, the phones were so late, with prices having been driven up during the pandemic, that Expansys insisted on more money than the contract called for. We don't know if that was a breech of contract by Expansys or if there was a clause allowing that under "dire circumstances" or whether there was a disagreement on what was allowable. Who knows what the legal challenges are here. So it will take time. But, again, I don't have any solid source of information. That's amazing to me (and I'm sure very frustrating to those waiting for phones) that I've been gone so long, yet all the phones still haven't shipped. 1 Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.