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November 2020 backer of the Pro1-X and first-time poster here. F(x)Tec's February update on IGG says they are due to start manufacturing when Shiyan, in the Bao'an district of Shenzhen, "come[s] out of covid lockdown next week." I found this post on Baidu (in Chinese) stating that many restrictions in Shiyan were being lifted on 20 February, now two days ago. I think the speculation that the February update was written in relation to last week is correct. It's also possible that F(x)Tec really was expecting restrictions to be lifted next week, and it turned out they were lifted early

I'm not about to declare that I'm in the clear at all but it's now 11:30am ET on Feb 22nd and my phone is still working (phone calls and messaging) on AT&T. @Fullmetaljacket223@EskeRahn can we get the thread title updated to include AT&T also? I had the thought last night that this effort may have to involve complaints filed to the FCC. FCC complaints usually get responses (at least with cable TV services). But I suspect whatever laws/regulations allow the providers to decline service / say what is allowed. @suicidal_orangeI probably made 4/5 calls about this subject t

I understand your point of view, but I bet that the work it would require to persuade huge tele-companies to care about a tiny player like FxTec would far exceed any profit they could gain by additional sales. If they felt they could sell say 10K extra Pro1(X) it would obviously be a different story, and they could ask with a punch with a little weight. I think that the original idea of this thread with a user group is much more likely to have any leverage. It could potentially give bad press of the tele-giants not caring about customers, by stirring up commotion and thus will have muc

I am fairly certain, that this is not technically correct. A charge back will protect you against fraudulent charges yes. But even if fxtec fails to deliver anything, that does not mean, that this is a fraudulent charge. You are not preordering anything, you are crowdfunding. Furthermore, you are maybe not filling a charge back against fxtec but against IGG. I don't know how they handle it, but kickstarter does check chargebacks: https://www.kickstarter.com/disputes Well this things change all the time, you can find quite different stuff on who handles the disputes and who has

As many people know, the situation in the US for choice of carrier has recently been obliterated. -T-Mobile is affordable and so far, accepting of most devices. However, they have AWFUL coverage, and once they retire their old network in December 2022, they may also begin cutting off devices. -AT&T has more or less cut off access to anybody that does not use an AT&T branded LTE/5g device as of the beginning of February. No more bring your own phone. RIP my BB Key2 -That leaves Verizon as the only remaining good option. They have the best coverage anyway, and they are mos

They have not mentioned it at all... they used to try ramping up production of Pro1 and they thought it is possibly to speed up production to a much higher level, but I do not know what happened and if they moved to another factory for Pro1-X production or if anything related happened. Also, I don't know what kind of repair you need, but at worst case, they may also need Pro1-X to provide replacements for customers or simply to obtain spare parts together with Pro1-X production...

The reason that prior to this year, you could use any phone with compatible tech was in the technology of the service itself. With gsm and CDMA, the carrier had no access to what type or which device you were using. You could switch sims, modify your phone settings, whatever you wanted. The service had to accept the requests made by your device by default. Enter: LTE/5g, which are data based. Now the carrier has effectively a "live internet feed" to your device and sim, they know everything about it. They're in a position that can allow them control over us. This is all a new thing howev

And so perhaps, part of our proposal and discussion with the carriers could include a testing period to check device functionality and reception, because we don't want it to reflect negatively on the carrier. Of course that is IF they want to bring that up as a reason for denial. This could all go smoothly or we may have to fight a list of reasons they want to say no.

On T-Mobile, my Pro1 runs fine on it (although the Pro1 doesn't have quite all its bands, which might affect coverage in some places) and now that my Pro1 is in the shop, I'm using the same sim with my Pinephone, so I guarantee you that at this juncture they don't care what you are using. This is Pre-paid, I have no idea about post-paid, but assume it i s the same. I'm sad that this has happened to AT&T. It's less surprising with Verizon (after all, years ago their spokesman was Darth Vader 😉 ), but AT&T used to be (at least pre-paid) the place to bring any kind of phone, they

Right, but they may refuse it referring to an unknown behaviour or potentionally malfunctioning device which may affects the usability of their network and may lead higher load for their customer support (also because of problems potentially caused by device and also because of unsupported bands [checking and explaining it for customer] and also because having more devices, being harder to provide specific support for all of them). The above may be a theoretical explanation of why they don't accept phones from other sources. ...but the truth it is very convenient for them having to supp

My GUESS would be that if a device support some (or even most), but not all of the bands the carrier offers, they will be reluctant to let it into their net. Simply because the bad experience of "poor coverage" most often fall back on the carrier, even if it actually is the phone that can not use the bands offered in the area in question. This dialogue is not uncommon: "I got a lousy signal here! - What carrier are you using? - XXX - Ahh, damned XXX" ...

To reply to all of you, this far T-Mobile seems to be using the fact that people are getting denied from at&t and verizon to their advantage. They'll accept pretty much any compatible phone from over seas. Now when they shut down their old network this coming December.. that could change. But that's a year away. As for getting the phones working with the other big 2, bare in mind: we are not asking these carriers to SELL the phones, brand them, nothing like that. Simply, to add them to their system of approved devices so that they are not denied service. That is not much to as

Right, I think the same. However, if Pro1-X enters the market and additional manufacturing is also possible (unlike running into a similar problem what Pro1 had), then it may be a higher chance they will start working with US providers or at least there may be much more users who may also push these service providers. However, living in Europe, it sounds very weird how much control these service providers have above their customers head and they can do it because everyone do the same there. I hope it may changes together with spreading modern networks but there should be a service pr

Honestly fxtec should be more concerned about getting these approvals. If I can't use the device on a carrier of my choice, I'm not going to get it, regardless of how good or novel it is. That only limits their already limited pool of buyers

It may varies on the country you reside in but for me, standard packages sent through local postal service are slow and less trustworthy (also they collect an additional fee of TAX/VAT "handling" even if it was pre-payed). However, "Aliexpress Standard Shipping" comes in a very different way where one of the independent couriers will deliver the package and they are also faster. Moreover, they deliver them without additional fees. So, these are mostly local specialties but basically Aliexpress tries to provide a good service. Also, I have ordered some spare screens from Aliexpress

How do you make a smartphone battery? To the best of my knowledge it's nothing that could be done outside those big factories. And our problem here is that until now we could not identify make or maker of the one used in the Pro1...

I know of no other source than Aliexpress... That said, I haven't heard of any of those screen orders having gone wrong. I bought two screens myself from https://aliexpress.com/item/32956500815.html and they arrived as expected.

don’t think it was available when I ordered it in March 2021So it reassures me that I didn’t knowThank you very much for your quick response and have a nice day

If you have ordered engraved one. Otherwise it doesn't concern you.

My thoughts on this (more or less unchanged since that other thread on the AstroSlide): The two devices are complementary. For me the AstroSlide is -- unfortunately -- too large. Imho, today's smartphones cannot practically be larger than the span of a person's thumb. The Pro1/X is really the largest device I could operate single-handedly in what is today's de-facto standard mode: portrait-touchscreen-only. The AstroSlide is significantly bigger, so I expect I would not be able to use it comfortably as a regular smartphone when holding it in one hand. This may seem like a small thing

And I can assure you, that it isn't a bad thing to have a spare screen an battery around. The phone is heavy and big, so it takes some time to get used to it and if you are like me, you will drop it.

I'm not sure what to do about this either. AT&T support has been down the last 2 days, so I can't even tell them not to deactivate the Pro1 and activate the replacement they sent me just to see what happens on 2/22. I'm willing to do whatever it takes to keep this thing working. Are we sure the Pro1 X has the same 3G/4G chipset and it won't work either? I'm not sure about all the different bands that are listed.

I have a battery but a broken battery connector cable. So if your battery still has a intact cable, we might be able to get a complete battery.

I dropped mine and cracked the screen a couple of months ago. 😭 At first it was just the glass that was broken and the screen was fully functional (touch and display). Unfortunately, now the bottom fifth of the screen flickers on and off but is mostly off. Fxtec support sent me a link to an AliExpress seller, but my first experience with AliExpress has been poor (delivery in limbo). Does anyone know of sellers on eBay? Also, will I still need to downgrade from LOS 18.1 to stock to fix the edges problem?

Still waiting for fxtec to send me the replacement screen that was promissed in october and was supposed to be sent late november. Now, on top of chipset crisis, covid crisis, truckers crisis, ET crisis... we have the russia-ukrainian crisis to be used as an escuse by the hard core fans. I still don't get it how any of this crisis apply to the matter or to the fact that fxtec didn't even bother to reply to my January 27th email when I've asked for an update.