xelo 10 Posted June 28 Share Posted June 28 Today a Pro1-X arrived at my place. IGG-Contribution around #4000, July 2022. (Enthusiast Pro1-X bundle) Pro1-X 8GB + 256G, Keyboard Layout: QWERTZ , Pre-Installed OS: LineageOS. IIRC no engraving, black. A sapphire blue QWERTZ-device was shipped (the color looks great, btw). S/N < 7000. XDA-engraving on the back. Seals of the packing where already broken. The battery was approx 1/3 full at arrival. it was no problem to recharge it. The device was shipped with stock android. Screen protectors, spare batteries and screens where not included. Importtax to Germany was 28,50 EUR, plus 16,84 EUR handling fee for UPS. Fees could be paid online after registration at UPS. 4 4 Quote Link to post Share on other sites
raymo 177 Posted June 28 Share Posted June 28 (edited) You are lucky, mine doesn't boot, with a battery at 3,2 V, and a dumb red light who said to me : Not charging, you will have to completely dismont your brand new pro1x ...😑Edit Ok works in LOS21 now, but what a sh... it's tricky to apply a bit more voltage directly on the battery connector, and also dismounting the whole thing.... What's a very big surprise, is to find a typical french AZERTY keyboard with é è ç , wich I had mailed fxtec for more as two years to switch in a standard qwerty but well... I'm going to try this beautiful-blue-things, at least the keyboard works good, and the XDA logo is probably....collector now. Edited June 28 by raymo 7 1 Quote Link to post Share on other sites
jlavi 112 Posted June 29 Share Posted June 29 18 hours ago, xelo said: Importtax to Germany was 28,50 EUR, plus 16,84 EUR handling fee for UPS. Does this mean the declared value was 150€ and VAT 19%? In 2020 I paid USD 639 plus shipping. It I do the import tax myself I have to use higher price USD 639 becayse that is what I have paid. Letting UPS do might be actually cheaper even with the handling fee. Quote Link to post Share on other sites
xelo 10 Posted June 29 Share Posted June 29 46 minutes ago, jlavi said: Does this mean the declared value was 150€ and VAT 19%? There was no value declared on the parcel. Quote Link to post Share on other sites
Fxtecish 42 Posted June 29 Share Posted June 29 Just got my early perk device! 3 Quote Link to post Share on other sites
EskeRahn 5,421 Posted June 30 Share Posted June 30 To those that got a Pro1X not charging, try the fix found by Thomas Bonde Pedersen on IGG. Made a thread here: 2 Quote Link to post Share on other sites
VaZso 1,997 Posted July 2 Share Posted July 2 Another update appeared on Indiegogo site here: Quote June/July Shipping Update Dear Pro1-X Backer, We are delighted to share some exciting news with you. After a long and challenging journey, we are finally ready to proceed with shipping the remaining devices to our valued backers. Here is the current shipping status: Wave 1: Users who completed the form sent on June 13th received their tracking details on June 19th. A total of 170 tracking codes have been updated on Indiegogo. Wave 2: Users who completed the form sent on June 18th received their tracking details on June 27th. A total of 57 tracking codes have been updated on Indiegogo. Wave 3: We are currently preparing 250 tracking codes for users who completed the form sent on June 27th, along with approximately 23 remaining from Wave 1. Following the completion of these waves, we will proceed with delivering spare parts. Devices that are unable to boot: Devices currently being sent have been idle for some time and users have been reporting some devices are not turning on upon receipt. Normally, the correct route to solve this issue should be to send it back to Fxtec for service. However, given how long and costly this process may take, the community has found an easy way to activate the Pro1-X without the repair service. Thomas - a community member - found that by using rubber bands and wrapping it around the Power button tightly (making sure the button is constantly pressed) while plugged with a charger, your Pro1-X will turn on after leaving it overnight. Resources: Additionally, we would like to remind you that you can still utilise alternative Operating Systems in your Pro1-X. Here’s a list of useful links for you to go check out: Pro1-X Guides: https://community.fxtec.com/?forumId=50 Alternative OS’s: https://wiki.lineageos.org/devices/pro1x/ https://devices.ubuntu-touch.io/device/pro1x/ Please note, we strongly recommend to back up all partitions of your Pro1-X before you commence flashing an alternative OS. Thanks to our long term supporter - Mosen, a complete guide for this can be found here: https://community.fxtec.com/topic/3630-pro%C2%B9-x-backup-restore-and-repair-device-specific-partitions/?tab=comments#comment-62622 We sincerely apologise for the delay in fulfilling your order. We understand the frustration and inconvenience this has caused and truly appreciate your patience and support throughout this period. Thank you for being a part of our journey. Warm regards, The Fxtec Team 1 1 Quote Link to post Share on other sites
Nikolai 40 Posted July 2 Share Posted July 2 29 minutes ago, VaZso said: Another update appeared on Indiegogo site here: This update somehow confirms the suspicion that Pro1 upgraders have been completely forgotten. 2 1 Quote Link to post Share on other sites
agent008 243 Posted July 2 Share Posted July 2 I'm in contribution #21XX and have received the email on June 27th. Was in holidays so just saw and filled in the form today. Hope there's still stock (original order blue/256GB). Quote Link to post Share on other sites
Rob. S. 1,643 Posted July 2 Author Share Posted July 2 7 hours ago, Nikolai said: This update somehow confirms the suspicion that Pro1 upgraders have been completely forgotten. I've asked them whether their restarted shippings will include my upgraded Sept 2019 Pro1 website order, too. When I asked them about the state of affairs in March, their repsonse was quick ("currently confirming user's addresses in order to resume further shipping so be sure to update yours"). 1 Quote Link to post Share on other sites
Nikolai 40 Posted July 2 Share Posted July 2 2 minutes ago, Rob. S. said: I've asked them whether their restarted shippings will include my upgraded Sept 2019 Pro1 website order, too. When I asked them about the state of affairs in March, their repsonse was quick ("currently confirming user's addresses in order to resume further shipping so be sure to update yours"). I've sent another inquiry on my never-ending support ticket from last year where I reply every couple of months asking for status. Last replies have been like yours, we'll see how it goes this time. 1 1 Quote Link to post Share on other sites
clueless 9 Posted July 2 Share Posted July 2 I received my device today (contribution 34xx, August 2, 2021, Scandinavian layout, delivered to Sweden). Faulty earpiece (can only hear phone audio through speakerphone or headset). Delivery took less than three years, which is definitely quicker than the wait for the Astro Slide (which I doubt I'll ever receive). So, I don't quite understand all the complaints. 😏 On a more serious note, they are finally providing detailed updates with real figures on the number of units shipped. That's good. However, I can't find any information about the total number of units still in stock. As any fantasies of new production runs seem to be completely delirious, this means everyone still waiting has no clue whether they'll ever receive their units... 3 Quote Link to post Share on other sites
SchattengestaIt 557 Posted July 2 Share Posted July 2 I was very sceptical about these posts as I expected more lies to come. But I'm impressed to actually see devices getting delivered and actual numbers postet. This gives me hope that many people waiting finally get their phone. I just wish they refunded those who don't receive any phones. I'm now waiting the fourth month and it sucks that I have to file a lawsuit because I didn't pay by credit card (as I don't own one). 1 Quote Link to post Share on other sites
Kilrah 11 Posted July 3 Share Posted July 3 10 hours ago, clueless said: Delivery took less than three years, which is definitely quicker than the wait for the Astro Slide (which I doubt I'll ever receive). So, I don't quite understand all the complaints. 😏 Heh, in the same boat... 1 Quote Link to post Share on other sites
agent008 243 Posted July 3 Share Posted July 3 Has anybody who got the email and completed the form received an acknowledgement email after they filled in the form? I have filled in mine and did not get any confirmation. Quote Link to post Share on other sites
Kilrah 11 Posted July 3 Share Posted July 3 (edited) No, no confirmation. Received and filled form on June 13th, got shipment notification on the 25th. Edited July 3 by Kilrah 1 Quote Link to post Share on other sites
Rob. S. 1,643 Posted July 16 Author Share Posted July 16 On 7/2/2024 at 10:18 PM, Rob. S. said: I've asked them whether their restarted shippings will include my upgraded Sept 2019 Pro1 website order, too. When I asked them about the state of affairs in March, their repsonse was quick ("currently confirming user's addresses in order to resume further shipping so be sure to update yours"). They answered: "Website Orders will be dispatched at a later date." 1 2 Quote Link to post Share on other sites
EL Duderachi 16 Posted July 18 Share Posted July 18 After 2 years end 10 months 'buying' through indigogo, fxtec came through. I got a pro1x. 3 Quote Link to post Share on other sites
denden 5 Posted July 18 Share Posted July 18 31 minutes ago, EL Duderachi said: After 2 years end 10 months 'buying' through indigogo, fxtec came through. I got a pro1x. What "wave" of forms were you in (when did you get the form)? Quote Link to post Share on other sites
EL Duderachi 16 Posted July 18 Share Posted July 18 I think i was in wave 1. I got an email on June 18th, 2024. 9 minutes ago, denden said: What "wave" of forms were you in (when did you get the form) 1 Quote Link to post Share on other sites
EL Duderachi 16 Posted July 18 Share Posted July 18 I was in wave 1 i think. Got the email on June 18th. Didnt get the one i opted for, but ok. My pro1x has 1 backend cam. On the fotos i saw 2... Anyone know why that is? Quote Link to post Share on other sites
Kilrah 11 Posted July 18 Share Posted July 18 That was because of the change of SoC that was needed and announced back in 2021 IIRC 1 1 Quote Link to post Share on other sites
EL Duderachi 16 Posted July 18 Share Posted July 18 Ahh ok, thanks a lot for pointing that out to me. Quote Link to post Share on other sites
CornholioGSM 307 Posted July 18 Share Posted July 18 5 hours ago, EL Duderachi said: I was in wave 1 i think. Got the email on June 18th. Didnt get the one i opted for, but ok. My pro1x has 1 backend cam. On the fotos i saw 2... Anyone know why that is? ...pro1 have two cams (12+5mpix), pro1x have one 48mpix 1 Quote Link to post Share on other sites
Kilrah 11 Posted July 19 Share Posted July 19 (edited) Thing is the pro1x was also advertised with 12+5, it still is on the campaign page. Was only changed later and announced through updates. Edited July 19 by Kilrah 1 Quote Link to post Share on other sites
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