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Also remember that not all in this very long thread that have been talking about refunds actually have an order. Like any other site here are trolls too.

The best information we have is that the first batch (a small batch) was sent from the factory last week and was going through customs in the US/EU (not sure bout HK) and that we should expect tracking numbers (those of us who received emails confirming we were in the first batch) this week. The second batch (much larger) is being manufactured and is expected to ship from the factory probably the week of the Nov 18th (that is a guess, not based on firm data). Presumably, emails will go out to the folks the second batch goes to. The first batch covers some but not all former IGG Backe

To be fair, it's not a lie if they fully believe that to be the case at the moment they say that. I'm not completely sure about the timeline regarding this, but I think they've only said that a couple of times way before asking for payments, and I think it's very plausible that they thought they would ship soon after asking for payment then. When they started talking about when they were asking for payments, I think they clarified that the shipping wouldn't be a few weeks after anymore, that things have changed. A lie is a lie if you're aware that you're wrong, if you're not aware that yo

As you will find out, it is really hard to operate the PRO1 while it is in a pocket of some pants.... so a pocket is an alternative to a sleeve, not a case. And on the coffee thing, just eat the beans and drink the water, much simpler 😜

My guess is that some people who are upset about the delays fear that there is a chance of losing their money. They'd rather get their money refunded now, since that appears to be a sure thing, rather than risk it later (if it turned out to be a scam or fxtec were to go bankrupt...and to be clear, I don't think it is a scam, but some people from some countries do have that fear). The other reason could be that they need a phone sooner rather than later (due to issues with their current phones), and have been in that state for a number of months, so they are reaching their limit for wait

The forum is read by Fxtec, someone in this topic said that Fxtec lied and Chen made a twitter post whining about it. So, even the top person knows what is happening here on forums. Fxtec just decides to ignore own customers and treat us like we aren't even worth being told what is happening with the phone and they think that some information about first batch that barely covers anyone is enough. Anyway, I would be surprised if Fxtec didn't read the forum at all, it would be an insult to everyone who write here. This is the only way to force information from Fxtec because they don't tell their

Actually, I believe that tweet was for comments being made elsewhere—Telegram, IIRC, but I could be wrong. He does post here, as Waxberry I believe. I doubt he has a lot of time to spend here these days. If he does read here, hopefully he remains aware of the rule of forums. People tend to post most when they have complaints but there are probably a lot more people who are disappointed by delays, but are happy to keep going and give them their support. Yes, their communication sucks. But their phone won't. The communication won't get fixed right now. I still trust them. B

I think, for me at least, this is the most important thread on here ATM - thanks all 🙂 👍

Chen did mention earlier that they are looking for an option sell spare parts also. But is not an official statement. https://talk.maemo.org/showpost.php?p=1555034&postcount=935

I drink coffee black and put no cases on my phones (my front left pants pocket is the "case)." Life is so much simpler. 😉

When the Post Master will deliver them 😉

I am also hope so. Anyway, some of us (who are in the first batch and received mails) may receive valid tracking numbers during this week and maybe they will receive their phone soon. So something may change on this forum very soon if everything go right. 🙂 I am looking forward to see their feedback soon.

Well I am not entirely sure since I haven't checked my banking account since Thursday, but apparently since I didn't get a notice of the phone being shipped, I was not charged. Scam wouldn't do that; they'd get as much money fast as they can - and run. But they don't. I believe it's just their poor communication with their customers. But other than that they are probably doing well.

Reading some other forums, and there are still people that are expecting their phones to ship soon, even though they're not in the first batch. And realistically they'll only get a tracking code in 2 to 3 weeks. Personally I am annoyed at the subpar communication, but at least I think I have a decent grasp of the upcoming timeline now. No wonder some people are pissed, they've been waiting for 11 days without any update and they think they should've gotten a tracking code already, and they'll wait for 2 to 3 weeks still.

so display ist the same: Elephone U Pro ok thanks information I hope my display will not crash 🙂 What do you think TP unit? Now I want only flex cable, because is very importnant ... oki i try meessage to [email protected]

No, not really, in your case yes because your bank protect you. But if FX go under, customer don't get refund until the bank and all dept to other company (component, phone already build, sas subscription) are paid for. Usealy customers get little to nothing.

For details like this you will get better information communicating with the company: [email protected]. The community here does not have information like this, especially because the phone is not yet freely available.

Hello I have questions? What replacement parts? When can we order any replacement parts? Now I do want new order and I need order replacement parts with together phone. (flex cable) is it possible? thanks

This is wrong. I have lost any trust in FX. This had happened in 2 wave. First everything was silent or OK for the 29 of October, and on the said day they talked about a month of delay. Dick move, they knew they wouldn't be on time way before. It's not like half of the phone went KO. It made me doute them. Then they cancelled the hard case who was supposed to be shipping with the phone AFTER they where send. This was another thing they purposefully didn't talked about but knew about it. There, right there i considered them as immoral and not trustworthy. Rather then whine a

See I don't own a tablet that would possibly persuade me 😄

I don't think it's because of the delays. The communication has been so bad - in fact bordering on dishonest, some people have said - that there's a feeling almost of customers being cheated. I believe a lot of the cancellations and threats to do so are essentially a protest. FXtec aren't listening to people on the forum. The customer support doesn't seem to know or be able to do much beyond vague responses. But there's one thing that people can do to send a clear message to FXtec.

I just hope to receive my pre-order before Christmas (that's when postal delays take even longer) and if that doesn't happen I will be requesting a refund in mid-December. That's pretty much the deadline I've set for myself. Otherwise there will be holidays and shipping and manufacturing may not resume until mid-Jan, which means arrival most likely February, exactly a year after I placed the pre-order.

add me to the club, screw the crybabies, go do my phone Fx and don't sweat the small stuff, invest in tech before PR, invest in PR when you can afford, good luck, and let's hope I would not need to eat my words 🙂

Well I too think the stickers could have looked better, but if our complaints are down to the look of some stickers, I think that could be seen as they have done a very good job... :-)

They are hard, and I'm pretty sure they are cosmetic only. Should you damage (or loose) one of them I think it would be easy to replace them by any other sticker, home cut. There are also seven circular stickers on the back of the display part with similar purpose.

Post and tweet was on the same day but I don't know which was first because forums show only date. I guess it was about the forums because the word "lie" was used few times in that post. Phone won't suck also if it won't be delivered because something that doesn't exist can't suck. Still they didn't try to give us any proof of any other batch than first one and still first batch info starts to be really confusing as people here pointed this. Soon it will be two week since shipping date and shipping didn't even start yet. Fxtec still didn't admit that they have delays. About the case

But what about the fact that Fxtec on numerous occasions tried to make an impression that the phone is almost ready? They said payment only just before shipping, one of delay was only because of "licenses"and Chinese holidays, not because of production. In the beginning of September they said that shipping pre-orders will start mid-September and to tell this phones should be already on their way to warehouses from the factory. Instead of telling the truth they were dishonest at least. They probably knew that they can't deliver phones but decided to keep writing things that they had to know tha