Waxberry

Hello It's different with Pro1 and Priv, although both are slider. With Priv's flat sliding, you can slide up with the finger pressing on the screen. But with our (stronger) hinge mechanism, to open up user needs to lift up on RHS, or press on the side of LHS, unfortunately with the case covered both sides became more difficult to access.

I'm sure that's much more than one. 🙂 I am also put my finger crossed for the next bits to EU, it will happen and I really can't wait for the user to unbox it.

Once shipping has been fulfilled I will spend more time with the team to improve the design of the case. The current issue 2 is more difficult, because of the screen curve it's getting much harder to open the slider with the case on it. Anyone who tried the case feels the same. Hopefully we can find a way to overcome this one.

Yes, the current QWERTZ layout is different from a standard one (it was made by the community) So we currently put this layout under German. In the future we could expand it into other German-speaking nation settings

Today we are experiencing a small hiccup on US custom declaration. Our shipping carrier (It's a well known US shipping carrier) is dealing with it and we will share update via email once we are clear of the status. It was a complicated scenario according to the carrier, and they are still working with the US custom, will share updates as soon as we have any. This will also be a good learn to all the parties involved and we will certainly improve for the next time.

For all the QWERTZ users, please set-up the physical keyboard layout after the initial setup. (Only needs to do this once) ADD (EskeRahn): During the initial set-up use the touch keyboard to enter Wifi and account credentials, until the wizard suggests you to configure the physical keyboard at the end. If you skipped the set-up by the wizard then please go to hardware keyboard setting. This can go from drop down menu when after boot, or Setting - System - Languages and Input - Physical keyboard For QWERTZ user, please click "Setup Keyboard Layouts" and select German For QW

It will be mid-next week. The next batch will be bigger in quantity as the production process will also get smoother. Also hopefully with the experience we learned from the first batch shipping, we can also reduce time on the road.

[Behind the scene story] We did designed a hard case for the bottom part of the phone (keyboard part) and we paid for the moulding and we adjusted the moulding for quite a few times. There were 2 major issues which leaded to cancellation / production-held of the case: 1. The case enlarges the gap of the two parts. We worked hard on engineering of the product to minimise the gap in the middle and we achieved some great result. However with a case holding on the back and have certain bits goes to the middle, if it's firmly installed, it will increase the middle part and "separate

Hello Liangchen here. We have been pushing for the delivery and shipping confirmation from our EU fulfilment centre since yesterday. We didn't want to find excuses, but please bear in mind that it's not us who does the shipping, but our partners. What Erik wrote is what we thought, hoped, pushed. But there are certain things out of our expectation, like sometimes some extra documents required from factory and due to time difference it often became a day delay. It is the first complete shipping for us and our partners along the whole logistics chain, it's the first time eve

As users will start receiving devices now, we want to give some update about the bugs and features we found / currently working. Shipping software version: QX1000_EEA_20191028191835 Known bugs: - Under a rare circumstance, touch of screen can be lost (touch function unresponsive) A reboot will fix. If that happens, hold power key to give the reboot menu, then open the slider and press tab key, and select restart, Press Enter. It will go back after booting. This happens on a very rare case, and team is working on a fix for the next version - We have heard from some users wit

AR Core needs certain partnership and certification from Google. Currently all our efforts are put into making the product available first. In the future when the product is shipped and stable we will look into applying for it.

Hi Liangchen here. Thanks Erik for giving the heads-up. I am going back to the factory again this week to make sure everything is on my standard and being shipped as planned. I will post updates to you. Everything is on track so far and I will bring more good news shortly.

I confirm it's UFS interface. Thanks. :)

The official protective cover is under moulding process. We will show it once it's been produced. (Estimated end of this month.)

Mainly with camera app and it's algorithm. Hardware has been finalized already.

We are now working on the update of forum hopefully can work this time. :)

A quick demonstration of double tap to wake and lighting up screen with slider/keys

We have @Erkan joining Team FX and he will also help answering various questions or giving thoughts. :)

I agree on that. Hopefully Fxtec will help these ROM-makers all they need. But due to the relatively low volume, I do not see it realistic to sell it in multiple software versions. But they could make it as easy as possible for people to swap. Those that do NOT want Android Market and all the other Gapps installed, but merely the bare Android, must be technically knowledgeable enough to get and sideloade the Apps they need, so it is a fair assumption that rooting and flashing is not scaring concepts for them either. Sure if this gets a huge success and they can sell 100000 devices

So far we have engaged with developers of Sailfish OS (community port) and Lineage OS. The developers are geniuses and they got both OS up and running. In the future we will look into Postmarket OS, and Ubuntu Touch, and perhaps even more. And dual boot two OS (with one being Android)

We are committed to bring Android security update under 90 days, as Android One devices. For future update, such as Android Q: We are committed to bring the update whatever we can. However, the actual update will also depend on Qualcomm / Google's support on the chipset. We hope we can get the support we needed to be able to work on for the next update. We will do our best to get it. (P.S: There is also Plan B for getting future update)

Have you booked through Eventbrite?

Once the product is out and we have proved logistics handling with different SKUs, we will certainly start to expand regional variants.

Hello! Sorry for the late reply. We are currently working with the logistics. The official shipment is from Hong Kong, so if you can pick up from HK, maybe it's better for you using a HK shipping address. :)

We hope to make the community port first. If it is proved that the port runs well and our user loves it, we will certainly look into other options. Currently our focus is to bring a stable and usable community port first. :)