divstar 164 Posted December 29, 2019 Share Posted December 29, 2019 Somehow I managed to break the glass surface of the screen. The touchscreen itself works just fine. But what do I do now? 1 3 Quote Link to post Share on other sites
netman 1,424 Posted December 29, 2019 Share Posted December 29, 2019 (edited) You should probably contact support and ask them directly, often more fruitful than the forums I think. However we do know it's the same screen as Elephone U and U Pro, so these in theory should fit: https://www.aliexpress.com/item/32952316407.html Edited December 29, 2019 by netman 4 1 Quote Link to post Share on other sites
divstar 164 Posted December 29, 2019 Author Share Posted December 29, 2019 hm... I kinda hoped it'd be cheaper, because the screen and touch stull work and just the glass needs replacement.. thanks for the info though. 1 Quote Link to post Share on other sites
netman 1,424 Posted December 29, 2019 Share Posted December 29, 2019 2 minutes ago, divstar said: hm... I kinda hoped it'd be cheaper, because the screen and touch stull work and just the glass needs replacement.. thanks for the info though. I don't know if that's possible with these curved screens and if so it'd be difficult. Also I don't know where to buy the glass separately for these particular screens. But see what does support tell, I am not all-knowing ;). Quote Link to post Share on other sites
divstar 164 Posted December 29, 2019 Author Share Posted December 29, 2019 1 hour ago, netman said: You should probably contact support and ask them directly, often more fruitful than the forums I think. However we do know it's the same screen as Elephone U and U Pro, so these in theory should fit: https://www.aliexpress.com/item/32952316407.html Sorry to ask again, but are you sure this one is expected to fit? Where did you get that information? Quote Link to post Share on other sites
CornholioGSM 268 Posted December 29, 2019 Share Posted December 29, 2019 (edited) is not possible to good separe curved glass from display and then quality glue it back without any problems , bubbles and defects. ....AND for any service technician it this very hard and long time work. Display self is cheap (approx 50-70USD) if you search for original BOE display for elefone u pro....just check part numbers Edited December 29, 2019 by CornholioGSM 2 Quote Link to post Share on other sites
VaZso 1,997 Posted December 29, 2019 Share Posted December 29, 2019 3 hours ago, divstar said: Somehow I managed to break the glass surface of the screen. The touchscreen itself works just fine. But what do I do now? At first, I would contact F(x)tec directly and ask them what is their suggestion. Maybe you may also order a replacement screen from them. Anyway, how did your screen break - what happened? Just curious what circumstances were lead to it - maybe to learn what not to do, etc Have you used a screen protector? If so, what kind of it? Anyway, if I somehow could not get help from F(x)tec, I would buy the mentioned screen for Elephone U Pro and replace it, but first I would ask what F(x)tec says. Quote Link to post Share on other sites
divstar 164 Posted December 29, 2019 Author Share Posted December 29, 2019 I haven't used a screen protector and to be honest I do not know how the screen broke. It got its first scratch at the top-right of the front, because I dropped it accidentally. But the way it looks now... I really don't know how it happened. FxTec support is on vacations till the 2nd of January... 1 Quote Link to post Share on other sites
Maplesteel 97 Posted December 29, 2019 Share Posted December 29, 2019 (edited) 7 minutes ago, divstar said: I haven't used a screen protector and to be honest I do not know how the screen broke. It got its first scratch at the top-right of the front, because I dropped it accidentally. But the way it looks now... I really don't know how it happened. FxTec support is on vacations till the 2nd of January... I'm sorry to hear that, that's unfortunate. That's partly why I am too scared to use my clack out in the wild (the other is whether to venture onto LineageOS). Hopefully the Unicorn Beedle brands of the world will make a rugged case at some point. FWIW EskeRahn has a topic on here linking to his blog where a certain case can be modified to help protect the bottom. This doesn't help in your specific case, but it's a start hopefully (link -> https://eskerahn.dk/?p=3620). Hypothetical, more for discussion than action. Recommend you wait on Fxtec support -> Let's say you order that Elephone U screen and receive it. What is the probable level of difficulty to swap the screen in hand with the screen on the phone? Just to give some flavor to our speculation, can this be on a scale of between '1/10 open up case and swap interchangeable battery' and 10/10 'trying to manually solder wires to the SoC'? Looking at the back of my clack, there appear to be plastic spots covering screws. Maybe we just pop those open and swap that out? Once an iFixit teardown happens, that will help us tremendously. Edited December 29, 2019 by Maplesteel 1 Quote Link to post Share on other sites
EskeRahn 5,399 Posted December 29, 2019 Share Posted December 29, 2019 7 minutes ago, divstar said: I haven't used a screen protector and to be honest I do not know how the screen broke. It got its first scratch at the top-right of the front, because I dropped it accidentally. But the way it looks now... I really don't know how it happened. FxTec support is on vacations till the 2nd of January... On a phone Just like a car window, once you got a small crack it can extend . Quote Link to post Share on other sites
EskeRahn 5,399 Posted December 29, 2019 Share Posted December 29, 2019 On 12/29/2019 at 2:22 PM, Maplesteel said: I'm sorry to hear that, that's unfortunate. That's partly why I am too scared to use my clack out in the wild (the other is whether to venture onto LineageOS). Hopefully the Unicorn Beedle brands of the world will make a rugged case at some point. FWIW EskeRahn has a topic on here linking to his blog where a certain case can be modified to help protect the bottom. This doesn't help in your specific case, but it's a start hopefully (link -> https://eskerahn.dk/?p=3620). Hypothetical, more for discussion than action. Recommend you wait on Fxtec support -> Let's say you order that Elephone U screen and receive it. What is the probable level of difficulty to swap the screen in hand with the screen on the phone? Just to give some flavor to our speculation, can this be on a scale of between '1/10 open up case and swap interchangeable battery' and 10/10 'trying to manually solder wires to the SoC'? Looking at the back of my clack, there appear to be plastic spots covering screws. Maybe we just pop those open and swap that out? Once an iFixit teardown happens, that will help us tremendously. From what we have heard is should be very service friendly. Is I understand it the only thing that is not accessible by screws should be the keyboard plate (that requires a heat gun) 2 Quote Link to post Share on other sites
silversolver 849 Posted December 29, 2019 Share Posted December 29, 2019 1 hour ago, divstar said: I haven't used a screen protector and to be honest I do not know how the screen broke. It got its first scratch at the top-right of the front, because I dropped it accidentally. But the way it looks now... I really don't know how it happened. FxTec support is on vacations till the 2nd of January... They've been working hard fielding angry requests from grumpy customers. They need a good break so they don't all have a nervous breakdown. I'm sure they'll help you when they return. If it still works in the meantime, you're not totally stuck, right? 1 Quote Link to post Share on other sites
netman 1,424 Posted December 29, 2019 Share Posted December 29, 2019 (edited) 3 hours ago, divstar said: Sorry to ask again, but are you sure this one is expected to fit? Where did you get that information? I'm only a 90% sure. The reason for expecting these to fit is that Chen (@Waxberry) showed a photo of a box full of screens on which the numbers are the ones of these panels. We also know screen protectors for this Elephone U fit exactly (which I can confirm first-hand). And do take my advice to contact support, they'll be more certainer, and perhaps have instructions on how to replace. Hope you get it good as new soon :). Edited December 29, 2019 by netman 2 Quote Link to post Share on other sites
netman 1,424 Posted December 29, 2019 Share Posted December 29, 2019 (edited) 1 hour ago, Maplesteel said: Looking at the back of my clack, there appear to be plastic spots covering screws. Maybe we just pop those open and swap that out? I took one off for science a while back. PH0 driver fits. [edit] And my plastic prying tool damaged the circle sticker a bit but it reattached quite nicely. I'm looking into having custom small circle stickers made with a more interesting print than just black 🙂. Edited December 29, 2019 by netman 3 Quote Link to post Share on other sites
npatel1050 132 Posted December 29, 2019 Share Posted December 29, 2019 6 hours ago, divstar said: Somehow I managed to break the glass surface of the screen. The touchscreen itself works just fine. But what do I do now? Mind sharing some pictures of the carnage? Never seen a broken pro1 before... Quote Link to post Share on other sites
divstar 164 Posted December 29, 2019 Author Share Posted December 29, 2019 This is what the screen looks like... but everything still works. 1 6 Quote Link to post Share on other sites
VaZso 1,997 Posted December 29, 2019 Share Posted December 29, 2019 8 minutes ago, divstar said: This is what the screen looks like... but everything still works. Thank you for sharing the photo. So the whiter part of the bottom appeared later if I understood well. I hope F(x)tec will help somehow or in worst case scenario, another screen from Ebay will help. However, luckily you are able to use the phone while waiting for a replacement screen. Anyway, the replacement should be done by someone who is familiar with electronics to not cause damage in the phone itself. The repairability should be good according to what they said earlier. Quote Link to post Share on other sites
kschrod 0 Posted December 30, 2019 Share Posted December 30, 2019 (edited) maybe we should ask the guy who tear it down for himself.See comment of "Brolin Empey" Edited December 30, 2019 by kschrod typo Quote Link to post Share on other sites
Polaris 423 Posted December 30, 2019 Share Posted December 30, 2019 1 hour ago, kschrod said: maybe we should ask the guy who tear it down for himself.See comment of "Brolin Empey" If I'm not mistaken, that was an image that F(x)tec released (on Twitter?). 1 Quote Link to post Share on other sites
netman 1,424 Posted December 30, 2019 Share Posted December 30, 2019 20 hours ago, netman said: The reason for expecting these to fit is that Chen (@Waxberry) showed a photo of a box full of screens on which the numbers are the ones of these panels. So I have to correct myself here, it was posted by the official F(x)tec twitter, this photo https://twitter.com/thefxtec/status/1119617316034162688/photo/4 1 Quote Link to post Share on other sites
auvo.salmi 135 Posted December 31, 2019 Share Posted December 31, 2019 On 12/29/2019 at 4:55 PM, netman said: I'm looking into having custom small circle stickers made with a more interesting print than just black 🙂. 10 Quote Link to post Share on other sites
silversolver 849 Posted January 3, 2020 Share Posted January 3, 2020 On 12/31/2019 at 3:05 AM, auvo.salmi said: Yes, they come in many sizes. :P Quote Link to post Share on other sites
EskeRahn 5,399 Posted January 17, 2020 Share Posted January 17, 2020 On 9/27/2019 at 7:22 PM, EskeRahn said: I have tried to google FHPV5036108P to no avail. Have you got any luck? The QR says "IIDL120152725", same as the lower line. I have several times tried to look for the battery by both these numbers from the FCC images... Does anyone that have had it open know if this is the one actually used? Anyone found it? Or 'just' something compatible. 1 Quote Link to post Share on other sites
D1ggs 141 Posted January 17, 2020 Share Posted January 17, 2020 The fashion gods punished your phone because you wore socks with sandals 😛 1 1 2 Quote Link to post Share on other sites
EskeRahn 5,399 Posted January 18, 2020 Share Posted January 18, 2020 36 minutes ago, D1ggs said: The fashion gods punished your phone because you wore socks with sandals 😛 Are you sure this is in the right thread?? Ah sorry, I see the old photo now...😂 Though it could well be indoor slippers, but that would be ruining your joke. 1 Quote Link to post Share on other sites
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