Pro1x - really poor connectivity to both wifi and cellular.

[Mysti-Que2020 20]

45 minutes ago, Hook said:

Please do keep us posted, but might be good to do it in the dedicated thread here.  Just indicate that you have the Pro1 X and not the Pro1.

 

will do

[Logan 22]

My whole area seems to be LTE with no CDMA bands that I can tell.  I tested my Pro1-X today using my SIM from a Pixel 2XL and left the network as whatever the default was.  It took a couple minutes to register the network for the first time, but then calls and text messages seemed to work just fine.

Only tested the Pro1-X for about 20-30 minutes today and didn't leave my house, but so far looks good on LTE.  My house has weak signal and often uses WiFi Calling, but for my testing I left WiFi Calling turned off and it seemed to work just as well if not slightly better than the 2XL.

[Logan 22]

What network?  I was testing mine with Verizon here in the US.  I made sure my VoWiFi was off during testing and it all worked well on my unit.  Connected via LTE and I think I allowed Enhanded Voice so would be VoLTE.

[Mysti-Que2020 20]

On 8/19/2022 at 6:38 PM, Logan said:

What network?  I was testing mine with Verizon here in the US.  I made sure my VoWiFi was off during testing and it all worked well on my unit.  Connected via LTE and I think I allowed Enhanded Voice so would be VoLTE.

@Logan Are you having issues yet with Verizon in the US with delay callings and sms going out?   I went back to my Verizon sim card after trialing out Mint Mobile which was 10x worse with connectivity especially when I wasn't able to disable VoLTE.   With Verizon I have VoLTE disable and works better but when I activate it,  it does not like it whatsoever. 

[Logan 22]

I just replied to your post in the other thread about Verizon.

I haven't been able to take time and test the pro1-x for any length of time. I need a case (waiting for a buddy to make me the one from thingiverse) and screen protector before I'll even risk daily driving the phone.

I think I had VoLTE turned on...but not WiFi Calling.

[Ivaylo Hubanov 13]

Hey guys,

I'm experiencing some issues with connectivity at all...

WiFi gets 2-5% packet loss and avg 35-40ms latency when pinging my home gateway... Compared to my old Android device where I get 0% loss and 20-25ms avg latency by holding both next to each other for the test...

Also switching from WiFi to LTE sometimes require turning off mobile data and then back on... To restore connectivity... Strange is that when I switch to LTE and browsers show no connection... I can ping google.com from termux... (Which indicates name resolution and connection are fine) maybe network translation is the issue here and not doing it's switch properly?

Also using my mobile as phone for conversations gives me awful experience... One one of the SIM cards stops working after 15-30 minutes and doesn't seem to have connection even though the range indicator is present and with good range...

What also catch my attention is when I'm out without WiFi connection... Both range indicators show full range but there is small x in the bottom right of each... Even though the LTE indication is present and there is data connection...

Any advices are much appreciated...

Already tried few times the "network reset" option in Android on both SIM cards...

 

[VaZso 1,998]

4 hours ago, Ivaylo Hubanov said:

Any advices are much appreciated...

Unfortunately, firmware has to be polished, so my advice is to wait for a firmware update which may improve some of the problems...

[Ivaylo Hubanov 13]

2 hours ago, VaZso said:

Unfortunately, firmware has to be polished, so my advice is to wait for a firmware update which may improve some of the problems...

You mean it's not just mine, and we all suffer the same?

[VaZso 1,998]

7 minutes ago, Ivaylo Hubanov said:

You mean it's not just mine, and we all suffer the same?

I haven't tested these things deeply but I had phone calling problems when range indicators were good and I also had two x near my SIM card indicators.

As far as I read, there is a beta firmware which already has some improvements, so it may be a matter of time...

[sequestris 710]

It was announced a while ago that this would not be a 5G device.
Please keep that in mind as far as signal capabilities.

[claude0001 1,352]

16 hours ago, sequestris said:

It was announced a while ago that this would not be a 5G device.

I do not recall anyone complaining about missing 5G capabilities here.

This is about bad experience with LTE (4G) and wifi connections with the Pro1X.

[EskeRahn 5,471]

4 hours ago, claude0001 said:

I do not recall anyone complaining about missing 5G capabilities here.

This is about bad experience with LTE (4G) and wifi connections with the Pro1X.

(I merged some posts in from a separate thread. I do not recall if 5G was part of the title - it might have been)

[sequestris 710]

On 8/31/2022 at 4:45 PM, EskeRahn said:

(I merged some posts in from a separate thread. I do not recall if 5G was part of the title - it might have been)

I did not realize that had been merged with this. Sorry 😕

[sequestris 710]

As to the topic in hand speaking of the Pro1 not Pro1x, calls are hit or miss.
I miss a lot of calls and get voicemail notifications, texts don't always go through or come through.

But man I love this phone.

[EskeRahn 5,471]

3 hours ago, sequestris said:

I did not realize that had been merged with this. Sorry 😕

It was after you commented, *LOL*

[ducksoup 110]

Due to discovering that my old daily driver is actually physically falling apart, I've been trying to use the Pro1-X as my primary device for about a week, which means using Android for the moment, and I have found the same problems reported by many others in this thread:  Sometimes it's fine, but much of the time, outgoing calls take 30 seconds to connect or do not connect at all, and most incoming calls receive a "number not reachable" error message.

I've been playing around with the network settings a bit, and it seems that forcing certain modes will improve the success:failure ratio somewhat, but I haven't manged to completely eliminate the errors.

I find that when the phone is in "failing" mode, the connectivity type indicator next to the signal strength indicator is reading "3G".  If it's showing "LTE", everything works fine.  Maybe there's a Tasker setup that can watch for this and work around the problem.  😄 

For those currently participating in the beta program, is the improved firmware referenced earlier in this thread available?  And is it much better?  I have not set up Telegram (I'm no fan of messenger services that require a phone number), but maybe I will do so if it will help me work through these issues.

Edit:  Joined the Telegram group (with a throwaway number 😉) and downloaded the beta.  Will see if there's any improvement.

Edited September 11, 2022 by ducksoup

[ducksoup 110]

Sadly the current beta seems no better.  Even though the phone shows connected (actually even "LTE" now), with good signal strength, incoming calls are not arriving.  This device is essentially unusable as a phone at present.

Calls are clearly almost getting there, because when I dial in from another phone, "LTE" switches to "3G" on the Pro1-X, but nothing else happens, and the calling phone eventually gets "number not available".

Edited September 11, 2022 by ducksoup

[Adamyno 13]

4 hours ago, ducksoup said:

Sadly the current beta seems no better.  Even though the phone shows connected (actually even "LTE" now), with good signal strength, incoming calls are not arriving.  This device is essentially unusable as a phone at present.

Calls are clearly almost getting there, because when I dial in from another phone, "LTE" switches to "3G" on the Pro1-X, but nothing else happens, and the calling phone eventually gets "number not available".

In the current situation, it seems that the problem will be that VoLTE is not turned on.

[ducksoup 110]

19 minutes ago, Adamyno said:

In the current situation, it seems that the problem will be that VoLTE is not turned on.

I don't think the problem is that simple, as I'll lose connectivity whether or not calls are placed or received.  When the phone is first booted up, or the SIM is otherwise reset, everything is generally fine for a while, and then I lose connectivity and the ability to make or receive calls, without moving the phone at all.

I was earlier thinking that this issue was only related to phone calls, but now that I've disabled wifi, I see that I'm actually losing all mobile connectivity.

Edited September 11, 2022 by ducksoup

[Adamyno 13]

4 minutes ago, ducksoup said:

I don't think the problem is that simple, as I'll lose connectivity whether or not calls are placed or received.  When the phone is first booted up, or the SIM is otherwise reset, everything is generally fine for a while, and then I lose connectivity and the ability to make or receive calls, without moving the phone at all.

I was earlier thinking that this issue was only related to phone calls, but now that I've disabled wifi, I see that I'm actually losing all mobile connectivity.

I have a very similar problem at home with my current Xiaomi device. But only at home. It works fine anywhere else. I will be curious if you try it elsewhere several times, then what will be the result. Regardless, I would try to turn on VoLTE.

[ducksoup 110]

2 minutes ago, Adamyno said:

Regardless, I would try to turn on VoLTE.

Certainly agree VoLTE should be turned on.  Curiously, I don't even get a toggle for that in the SIM settings for my primary SIM.  I do see that toggle for my secondary SIM (which is a different provider), no matter which SIM slot that secondary SIM is installed in.

I don't know whether the absence of the toggle means "always on, you have no choice", "VoLTE not available from this provider", or something entirely different.

[Hook 3,043]

Check the phone menu, which is found in android by typing *#*#4636#*#*  on the phone keypad and then tapping phone 1.  VoLTE toggles should be there. It's a question of are they greyed out or able to be set.

[ducksoup 110]

9 hours ago, Hook said:

Check the phone menu, which is found in android by typing *#*#4636#*#*  on the phone keypad and then tapping phone 1.  VoLTE toggles should be there. It's a question of are they greyed out or able to be set.

I got a tip on the Telegram beta channel to force the toggles to show in SIM setup via the following commands (requiring root):

• setprop persist.dbg.volte_avail_ovr 1
• setprop persist.dbg.wfc_avail_ovr 1

After entering those commands, and then enabling VoLTE on my primary SIM, it does appear to have registered properly to use VoLTE, and when I called into the phone, it did ring, did not change to "3G" on the network indicator, and did not lose connectivity.

I'll let the phone sit overnight and we'll see in the morning if the problem is solved.

Edited September 12, 2022 by ducksoup

[EskeRahn 5,471]

Are you sure the commands

7 hours ago, ducksoup said:

• setprop persist.dbg.volte_avail_ovr 1
• setprop persist.dbg.wfc_avail_ovr 1

does not require the device to be rooted, or similar?

PS, they can be entered with ADB shell:

adb shell setprop persist.dbg.ims_volte_enable 1; setprop persist.dbg.volte_avail_ovr 1; setprop persist.dbg.vt_avail_ovr 1; setprop persist.dbg.wfc_avail_ovr 1

(from here)

(If I run the commands on AICP on the Pro1 (non-x) they are accepted, but not on the other variants I tried it )

[ducksoup 110]

8 hours ago, EskeRahn said:

does not require the device to be rooted, or similar?

Yes those commands require root.  I've modified my post to note that.

The LTE connection stayed up all night long.  However, when I just called the phone, I got a "the service has not been implemented" recording, which I've never heard before.  Second attempt at a call worked fine.  So something is still not quite right.