RichC73 0 Posted Saturday at 05:47 PM Share Posted Saturday at 05:47 PM Just had delivery of the Pro1x and it is a great phone, however the wifi and cellular data connectivity is appalling! I struggle to connect to a router that is only a few feet away, and my old cheap Nokia G20 connects to the network and cellular data absolutely fine. Little point having an all singing and dancing phone when it can't get the basics right. Any pointers anybody? And don't say it's my provider or wifi router as all other devices in the household connect fine. 2 Quote Link to post Share on other sites
brunoais 205 Posted Saturday at 05:56 PM Share Posted Saturday at 05:56 PM Send an e-mail to [email protected] identifying yourself (including your order (website) or igg backer id) complaining about that. Your unit may be defective. If you bought it, it's under warranty. If you're a backer, you can hope f(x)tec will uphold their voluntary warranty. 3 Quote Link to post Share on other sites
StevenBashedYou 0 Posted Saturday at 10:01 PM Share Posted Saturday at 10:01 PM Having a similar issue aswell .. the wifi connection can barley pick up a signal from 5 ft away and my previous phone which is probably 5 yrs old has much better strength Quote Link to post Share on other sites
matf 313 Posted Saturday at 10:33 PM Share Posted Saturday at 10:33 PM After comparing Pro1x, a Pro1 and a Titan Pocket, they all report similar dBm for my WiFi network, but maybe the Titan is just not great either? 1 Quote Link to post Share on other sites
JECE 4 Posted Saturday at 10:59 PM Share Posted Saturday at 10:59 PM For all the issues that I reported on the other thread, wifi isn't one of them. Granted, my home wifi sucks, so I haven't tried to do anything very heavy. 1 Quote Link to post Share on other sites
aaroncv3 2 Posted yesterday at 09:00 AM Share Posted yesterday at 09:00 AM Same. I bet this is a radio firmware problem, not a radio hardware problem. I'm sure as more people get their devices, these kinks will get worked out. 2 Quote Link to post Share on other sites
EskeRahn 4,515 Posted yesterday at 11:26 AM Share Posted yesterday at 11:26 AM 2 hours ago, aaroncv3 said: Same. I bet this is a radio firmware problem, not a radio hardware problem. I'm sure as more people get their devices, these kinks will get worked out. I hope you are right. We will have to wait and see to we have more units delivered to see if this is for a specific unit, or a general issue. Though at the least for the Astroglide, radio firmware is bit more complex to update, according to the EE section of their update - it might or might not be the same for Pro1X. Quote Link to post Share on other sites
suicidal_orange 63 Posted yesterday at 12:08 PM Share Posted yesterday at 12:08 PM Maybe the antennas aren't properly attached? Not sure about the warranty effect of opening it up to check... Quote Link to post Share on other sites
EskeRahn 4,515 Posted yesterday at 12:22 PM Share Posted yesterday at 12:22 PM 9 minutes ago, suicidal_orange said: Maybe the antennas aren't properly attached? Not sure about the warranty effect of opening it up to check... Could be. But before opening I would contact FxTec ( https://www.fxtec.com/support ) and hear their opinion on the subject - as a user to user forum, it is never sure if FxTec sees a post (or even thread) in here. Quote Link to post Share on other sites
sdl 0 Posted 5 hours ago Share Posted 5 hours ago Its the same for me, in general connection strengths for all types of network aren't as good/reliable as my old phone (BB Priv). Quote Link to post Share on other sites
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