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F(x)tec on Verizon?


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38 minutes ago, PlutoStark said:

Just a heads up to everyone on here. I haven't been using my Pro1 but I'm on Verizon and faced many of the same issues you've all brought up in this thread.

 

Recently I picked up a Surface Duo and was having the same issues (outbound text works, inbound doesn't, etc), and a Verizon tech had us chat in and request "CDMA-LESS" activated on our accounts. This took me 5 minutes and suddenly everything started working perfectly. I moved my SIM to my Pro1 today to see if it improved things and it appears I'm sending/receiving SMS/MMS and all that without any special modifications. Just an FYI if any of you want to try it as well and report back.

 

Happy Pro1'ing!

 

Would appreciate a little more detail.  DId you "Chat In" to the Verizon Tech and he/she then put in the request for you or did a Verizon tech have you chat in somewhere else to make the request. I'm not 100% clear how to reproduce what you did. I know of several Verizon techs I have talked to they have never brought up "CDMA-less activation" although it might just be becoming a thing as EOL for CDMA approaches.

Appreciate the information.

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13 minutes ago, Hook said:

 

Would appreciate a little more detail.  DId you "Chat In" to the Verizon Tech and he/she then put in the request for you or did a Verizon tech have you chat in somewhere else to make the request. I'm not 100% clear how to reproduce what you did. I know of several Verizon techs I have talked to they have never brought up "CDMA-less activation" although it might just be becoming a thing as EOL for CDMA approaches.

Appreciate the information.

I used the chat on the Verizon website and said "Hey, I have a new phone I'm trying to use and having difficulty sending/receiving SMS/MMS. I spoke with a Sr. Verizon Tech online and they told me to ask you to enable "CDMA-LESS" on my account."

 

They quickly agreed and within 30 seconds I had SMS rolling in that wasn't received before.

 

Hopefully that clears it up a bit. I know it sounds rather nebulous but that's the approach I took. Happy to answer any more questions if you have them.

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Many thanks to Windraver for the January 27 post regarding activation with Verizon.

I was dreading the prospect of facing what appears to be, from some comments, a problem-ridden process. Finally worked up the courage to go in yesterday (11-12-2020). I had printed Windraver's detailed instructions, and brought them with me. The Verizon tech provided moral support while I did it myself. She hadn't done anything like this before, so I understand that she didn't want to be responsible if something got screwed up. It went smoothly, and everything is working well. Whew! Cannot thank Windraver enough.

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I have tried everything to get my SMS messaging problem fixed. Nothing worked until I did what PlutoStark suggested and used the Verizon messaging system on verizonwireless.com to request they enable the "CDMA-LESS" option on my phone number. They made the change, and the problem was immediately fixed. 

It may be that this was a cumulative issue, and all the other steps like choosing "LTE Only" and enabling the VoLTE & other options were a part of the solution, but enabling the "CDMA-Less" option was either the solution, or the last step to the solution. Either way, I am sending and receiving texts on Verizon. 

Thank you to all who contributed to solving this problem. 

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I'm definitely interested in getting the Pro1, but could anyone let me know how I would go about adding it to my Verizon account?  I just want to make sure it would be compatible.

Thanks! 😊

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