Hi,
the purpose here is to "track" the amount of devices having factory hardware issues.
If You've had:
-problem with hardware buttons,
-problem with hinge,
-problem with hall sensor,
-problem with fingerprint reader (not working at all, working by itself etc. - not talking here about it's accuracy),
-broken USB or headphone jack (caused by normal using),
-any other hardware, definitely non-software related problems
Then select "Yes" (permanent or temporary, depending on the nature of Your problem).
If You've had:
-problems with fingerprin