damion 60 Posted November 26, 2019 Share Posted November 26, 2019 On 11/19/2019 at 7:56 PM, damion said: I paid for a Cosmo communicator significantly more than 4 months ago and I still see no device. Ok I actually just received an email saying it's shipped :-} So I guess I'll be playing with that keyboard wielding phone before the pro1 3 Quote Link to post Share on other sites
EskeRahn 5,350 Posted November 26, 2019 Share Posted November 26, 2019 6 hours ago, npatel1050 said: Amount of feedback has no bearing on buyer protection. eBay's policy on the buyer getting the item they paid for as described is very good. Further protection available if you use PayPal and even another layer still if you use a credit card. I wouldn't be concerned about purchasing from there, but at the same time I'm concerned someone somehow jumped the line Previously (at the least) your protection was practically non-existing (except from the credit card company) for sellers with a reputation less than 100. I'm not aware that should have changed, but might be wrong. Quote Link to post Share on other sites
kashif 350 Posted November 26, 2019 Share Posted November 26, 2019 7 minutes ago, EskeRahn said: Previously (at the least) your protection was practically non-existing (except from the credit card company) for sellers with a reputation less than 100. I'm not aware that should have changed, but might be wrong. well i have bought tons of stuff from ebay over the last many year. i never had any bad experience, no where near as with this FX Tec 1 2 Quote Link to post Share on other sites
EskeRahn 5,350 Posted November 26, 2019 Share Posted November 26, 2019 1 hour ago, kashif said: well i have bought tons of stuff from ebay over the last many year. i never had any bad experience, no where near as with this FX Tec I have lost quite a bit of money on ebay on that account (more than the price of a Pro1...). If you use Paypal (as I usually do), they are seen as a 'bank' in the sense that their buyer protection replaces the buyer protection you normally have in Denmark (and AFAIK the entire EU) when buying with credit cards. It is not on top of it. So since that nasty experience I ALWAYS ensures that it is a seller with enough feedback - unless it is trifle stuff say less than £10 ...And you can add to that all the trouble to get a refund when the buyer never delivers. What I hear in here is that those that requests a refund gets it promptly. So your claimed "bad experience" in here seems limited to poor communication... Quote Link to post Share on other sites
Siani_8 105 Posted November 26, 2019 Share Posted November 26, 2019 Is there any official update on second batch. Last update in the official thread has people from 2nd batch receiving phones by end of November. Did anyone from 2nd batch even receive stock allocation yet let alone delivery? My positive attitude is starting to shift and the Star Wars edition Note 10+ is starting to look good to me lol. Is Erik going to wait until last day of November to give us new word it will "ship by end of week" again? What's going on? Communication? 2 Quote Link to post Share on other sites
Erik 1,487 Posted November 26, 2019 Author Share Posted November 26, 2019 14 minutes ago, Siani_8 said: Is there any official update on second batch. Last update in the official thread has people from 2nd batch receiving phones by end of November. Did anyone from 2nd batch even receive stock allocation yet let alone delivery? My positive attitude is starting to shift and the Star Wars edition Note 10+ is starting to look good to me lol. Is Erik going to wait until last day of November to give us new word it will "ship by end of week" again? What's going on? Communication? They are coming :). 2 10 1 Quote Link to post Share on other sites
kin9 12 Posted November 26, 2019 Share Posted November 26, 2019 I am from Hong Kong. I guess there is no regulation from Hong Kong shipping to Hong Kong. I will see what time I can get the phone.😄 4 Quote Link to post Share on other sites
Spocchio 7 Posted November 26, 2019 Share Posted November 26, 2019 (edited) So, another time there is a delay and they don't know when second batch will shipped... How is it possibile? Edited November 26, 2019 by Spocchio 2 Quote Link to post Share on other sites
agent008 238 Posted November 26, 2019 Share Posted November 26, 2019 32 minutes ago, Erik said: They are coming :). Being a south american client, I wonder if my pro1 will be shipped directly from Hong Kong..? Or will it go through the US first? Order# in the 15XXX's, but no Indiegogo and took maybe a couple days to make payment. Thanks 1 Quote Link to post Share on other sites
agent008 238 Posted November 26, 2019 Share Posted November 26, 2019 Just now, Spocchio said: So, another time there is a delay and they don't know when second batch will shipped... How is it possibile? Well, I work with International Trade and can fully understand this. Even though it seems that they are experiencing every setback on the book... It is totally possible (and even probable if you don't have any previous experience). Add to that the current US Customs rules' hardening... That surely didn't help at all either. 5 Quote Link to post Share on other sites
Spocchio 7 Posted November 26, 2019 Share Posted November 26, 2019 I live in Italy...no US Customs rules' problems 1 Quote Link to post Share on other sites
robert.prior1985 97 Posted November 26, 2019 Share Posted November 26, 2019 57 minutes ago, Erik said: They are coming :). I feel so Sorry for @Erik as no emails go out to clients and this poor dude has to deal with us in the forum becoming more and more impatient! 🙂 I am putting my faith in you Mr! 5 2 Quote Link to post Share on other sites
bollstedt 2 Posted November 26, 2019 Share Posted November 26, 2019 (edited) Erik stated in today's update that "We are on track for general availability by Christmas, which of course means all pre-orders will be completed by then." What exactly is considered a pre-order and Is my order a pre-order then? I bought the phone on October 6 for the old prize of 650€ and I got the order number #38xxx. Edited November 26, 2019 by bollstedt 1 Quote Link to post Share on other sites
netman 1,424 Posted November 26, 2019 Share Posted November 26, 2019 (edited) 11 minutes ago, bollstedt said: What exactly is considered a pre-order and Is my order a pre-order then? It was stated before that any order before general availability (when they can ship in 1-3 1-2 days after order) is considered a pre-order, I am not 100% sure where but if I recall somewhere in this very (and very long) thread. (Edit) I have tracked down the post i remembered: Edited November 26, 2019 by netman 1 2 Quote Link to post Share on other sites
agent008 238 Posted November 26, 2019 Share Posted November 26, 2019 49 minutes ago, Spocchio said: I live in Italy...no US Customs rules' problems That still leaves you in the same group as every non-US customer.... waiting for them to sort out the "export customs" nightmare. Quote Link to post Share on other sites
EskeRahn 5,350 Posted November 26, 2019 Share Posted November 26, 2019 31 minutes ago, agent008 said: That still leaves you in the same group as every non-US customer.... waiting for them to sort out the "export customs" nightmare. Well not quite, being within the EU. There are (as I understand it) three groups: EU, US, 'Rest of the world'. 1 Quote Link to post Share on other sites
Krzysieq 55 Posted November 26, 2019 Share Posted November 26, 2019 I totally feel for all the frustrated guys who have been waiting eagerly for so long for this phone, but seriously - there are people who have received their precioussss, so get a grip. It's not a fraud, Your phone is coming! I'll likely order mine after new year sometime, when there's no pressure and wait times have eased down. I'm also a bit hopeful that all the internals being a year older, maybe the price will drop a notch too :) 2 Quote Link to post Share on other sites
Adrienspawn 126 Posted November 26, 2019 Share Posted November 26, 2019 2 minutes ago, Krzysieq said: I totally feel for all the frustrated guys who have been waiting eagerly for so long for this phone, but seriously - there are people who have received their precioussss, so get a grip. It's not a fraud, Your phone is coming! I'll likely order mine after new year sometime, when there's no pressure and wait times have eased down. I'm also a bit hopeful that all the internals being a year older, maybe the price will drop a notch too 🙂 Frustration/anger is the natural healthy reaction to being told something is 'just around the corner' time and time again. 5 3 Quote Link to post Share on other sites
silversolver 849 Posted November 26, 2019 Share Posted November 26, 2019 2 hours ago, Erik said: They are coming :). 3 Quote Link to post Share on other sites
kashif 350 Posted November 26, 2019 Share Posted November 26, 2019 Well i give up on all this! Now the next date given is 20th dec to me. i dont think its coming in next few months. what a nightmare and such a waste of time and money! 1 2 1 3 1 Quote Link to post Share on other sites
silversolver 849 Posted November 26, 2019 Share Posted November 26, 2019 3 minutes ago, kashif said: Well i give up on all this! Now the next date given is 20th dec to me. i dont think its coming in next few months. what a nightmare and such a waste of time and money! I couldn't resist LOL Quote Link to post Share on other sites
Maplesteel 97 Posted November 26, 2019 Share Posted November 26, 2019 While kashif's message may be over the top, and I'm glad that the devices are not outright fraud, the delays do have a habit of piling up frustrations in excited users. Last few times we were in this spot, we had weeks of radio silence from Fxtec. At least this time waxberry and such have given Erik something to calm us ravening hoardes :jkbutjustbarelycausewewantitnow: 5 2 Quote Link to post Share on other sites
robert.prior1985 97 Posted November 26, 2019 Share Posted November 26, 2019 1 hour ago, Maplesteel said: While kashif's message may be over the top, and I'm glad that the devices are not outright fraud, the delays do have a habit of piling up frustrations in excited users. Last few times we were in this spot, we had weeks of radio silence from Fxtec. At least this time waxberry and such have given Erik something to calm us ravening hoardes :jkbutjustbarelycausewewantitnow: Your Hash tag is kiiling me! 🙂 1 Quote Link to post Share on other sites
Zamasu 258 Posted November 26, 2019 Share Posted November 26, 2019 Glad I set my expectations to getting the phone some time before Christmas. Assuming the same shipping time as the first batch, and if they're sent this week, I should be getting it in week 51, the week before Christmas. If they slip past Friday, it'll be week 52. I don't really see how they expect to get the second batch to customers then, but also have general availability then. Only way to get that is to send enough phones this week to fulfill all pre-orders and have enough for general availability, effectively negating the whole batch idea. 1 Quote Link to post Share on other sites
Hook 2,821 Posted November 26, 2019 Share Posted November 26, 2019 9 minutes ago, Zamasu said: effectively negating the whole batch idea. Why? As far as I know there is no operational definition for a batch being a precise number of units. You can have a very big batch. 1 Quote Link to post Share on other sites
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